Responsibilities

• Partner with Sales for the full campaign life-cycle servicing from planning, activation, troubleshooting (where applicable) and delivery of client wrap-up reports to drive renewal and upsell.
• Have a comprehensive understanding of Samba’s value proposition across all our agency product solutions, with a primary focus on data and media.
• Provide strategic recommendations to advertisers in response to agency RFPs. Work cross-functionally to communicate all aspects of campaign details to ensure flawless execution, continued optimisation, and actionable results for advertisers.
• Forged strong customer relationships, acting as the day-to-day point of contact for campaign management.
• Strong ability to analyse, track, and report on data for campaign effectiveness and communicate these findings to clients via proactive reporting and post-campaign wrap-ups.
• Ability to effectively juggle a heavy influx of questions and requests from clients, with exceptional accuracy and within the deadline.
• Be able to troubleshoot potential programmatic campaign issues with clients.
• Knowledge of working with multiple DSPs across globally recognised brands is desirable
• Ensure continued campaign success by securing incremental revenue and/or campaign extensions/renewals.
• Think about the business holistically and strategically evaluate ways in which we can grow our partnerships with our clients.

Qualifications

• 3+ years of account management/media planning experience on the publisher/network/AdTech side managing strategic/top-tier accounts
• Experience working on programmatic campaigns, including working with DSPs to troubleshoot programmatic campaign issues.
• Proficient in Excel, PowerPoint, Salesforce and 3rd party reporting (DCM, Atlas, Innovid, Sizmek, DoubleVerify, IAS, MOAT, etc.)
• Keen understanding of the digital advertising ecosystem, in particular video.
• Willingness to work in a dynamic, high-growth environment with a focus on adaptability.
• Problem solver at heart with strong project and time management skills.
• Excellent written and verbal communication.