Central PMO Senior Manager

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

Central Project Management Office (PMO) – Senior Manager

At PTC, the Central Program Management Office (PMO) plays a pivotal role in translating strategy into execution. We are seeking a dynamic and experienced Senior Manager to join our PMO leadership team in driving operational excellence, strategic alignment, and cross-functional collaboration. This role is ideal for a seasoned leader who thrives in a fast-paced environment and is passionate about developing talent, optimizing processes, and enabling enterprise-wide initiatives.

Our project portfolio brings together an exciting combination of transformational, operational and IT initiatives, all with a focus on how we improve our employee and customer experiences through the application of business process optimization and technology

The Central PMO is comprised of a diverse set of individuals who all have unique strengths.  Each person brings a passion to what they do here and believes strongly in striving for better on behalf of our stakeholders.  The Central PMO employs leaders who possess a “can do” mindset and a belief that we exist to support the efforts of our program and project teams, not the other way around.  We have a strong cultural dynamic which is grounded in collaboration and team chemistry.  We are a high-performing unit.

Responsibilities:

People Leadership & Development

• Lead and coach a team of project and program managers, fostering a culture of growth, accountability, and high performance.
• Champion employee satisfaction and engagement through proactive communication and support.

Process Ownership & Optimization

• Own and evolve PMO processes, ensuring they are documented, enabled, and continuously improved.
• Monitor execution quality and drive enhancements aligned with industry best practices.
• Lead efforts to benchmark PMO methodologies against industry standards.
• Promote innovation in tools, skills, and delivery models to elevate PMO capabilities.

AI Strategy & Innovation

• Own and drive the AI strategy for the PMO, identifying and implementing opportunities to enhance project management processes and elevate PMO capabilities.
• Partner with internal stakeholders to pilot and scale AI-driven solutions such as predictive analytics, intelligent automation, and decision support tools.

Strategic Alignment & Organizational Development

• Collaborate with other PMO leaders to align team goals with corporate strategy.
• Sponsor and participate in cross-functional initiatives that support strategic priorities.

Basic Qualifications:

• Bachelor’s degree and 10-12 years of experience in project/program management, with at least 3-5 years in a leadership role.
• Demonstrated experience applying AI technologies to improve PMO operations and project management processes
• Proven track record of managing high-performing teams and delivering complex initiatives.
• Strong understanding of PMO frameworks, governance, and portfolio management.
• Knowledge/experience of Change Management frameworks
• Knowledge/experience of basic Agile, Scrum and Hybrid frameworks
• Excellent communication, stakeholder engagement, and organizational agility.
• Ability to lead and influence others at all levels, including peers through senior management

Preferred Qualifications:

• Master’s degree or MBA.
• PgMP or PMP certification.
• Familiarity with enterprise tools such as Smartsheet, Jira, and ServiceNow.

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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