Chief MSP Officer

CloudDR: bridging the gap between endpoint, email and cloud security tools. New for 2026, WatchGuard has unveiled CloudDR, a SaaS solution that helps MSPs protect cloud applications by discovering, detecting, and responding to threats. Unlike previous security tools, CloudDR can identify threats that traditional endpoint and network security tools may miss. As more and more businesses move to services which are cloud-based such as Microsoft 365, Salesforce and other SaaS platforms, the areas which attackers increasingly target include: * User accounts and identities * Cloud application misconfigurations * Unauthorized third-party applications configurations * Shadow IT and Shadow tools * Compromised credentials and suspicious access activity CloudDR protects your cloud and identities. By discovering hidden Cloud apps, lock down risky configurations and stop identity misuse, WatchGuard keeps users one step ahead of attackers. Before, once an attacker got past the security layers, if there were settings left open, attackers would be able to exploit that. Now however, with continuous visibility and detection - MSPs and customers stay protected. What CloudDR integrates directly with various SaaS platforms using agentless API connections. Downloading software isn't required, no agent is needed to deploy and there is no impact on the performance for an end user. Why CloudDR? There are four main reasons for choosing to implement CloudDR, * Unified Coverage Other solutions will only cover a specific area of a problem, whilst being specialised, they will not be capable of taking on issues outside of their remit. However, with CloudDR, it covers Shadow IT, misconfigurations and identity threats together. This therefore eliminates the complicated nature of the operations as well as the tool sprawl. * Actionable By Design WatchGuard's CloudDR is more than just sending out notifications and alerts - it delivers clear and actionable insights. Questions such as what's the issue or how can I solve this problem are asked with the built-in bulk remediation and automation. * MSP-First Architecture Multi-tenant from the start. Workflows for MSPs which can be scaled depending on the size of enterprise needing it, and due to its ease of use, it can be easily fitted into existing or new service bundles for a succinct, affordable and well managed solution. * Agentless Deployment No installation of software required and no performance drop off. CloudDR connects directly to SaaS APIs for immediate time-to-value and is usually able to be deployed within minutes in a customer environment. It is important to know however that this service is not a replacement of any directly similar product already available. It is its own full security category designed to be the bridge for businesses with gaps in their security. It monitors areas of potential weakness to find risks and threats and acts on them before they become serious security incidents. Whilst it isn't a direct replacement for anything in particular, there are some products which it can potentially replace: * Standalone SaaS security posture management tools (SSPM) which monitor Microsoft 365, Salesforce as well as other applications for misconfigurations. * Basic Shadow IT discovery tools. * Separate Identity Threat Detection and Response (ITDR) solutions for some organisations because CloudDR includes identity-based threat detection capabilities. CloudDR also helps replace many manual cloud security monitoring and auditing processes. Instead of requiring someone to complete an audit manually or periodic check-up, the platform is always monitoring cloud environments and automatically alerts administrators to emerging risks. By being automated too, it won't have the distractions of other ongoing tasks like an IT Technician would have and therefore reduces the workload of those who previously would have had to carry out the task. Based on this, it means IT teams can improve their security setup, respond to threats much quicker and operate more efficiently whilst reducing time and complexity associated with managing multiple security solutions. Despite the several possible replacements, there are still some areas which CloudDR will not replace. In some instances, it works alongside what is already in use to provide a more in-depth and substantial protection. This includes Endpoint Detection and Response (EDR) which includes solutions like WatchGuard EPDR, Microsoft Defender for Endpoint or CrowdStrike. Whilst these focus more on the endpoint devices such as monitor, detect and respond to threats on them, they provide behavioural monitoring and endpoint forensics which are not features with CloudDR. So instead CloudDR focuses on cloud applications rather than the physical devices, as a result that means organisations still require EDR solutions to provide protection for endpoints from malware and other device-based attacks. CloudDR wouldn't replace firewalls either. As firewalls protect networks by filtering traffic, stopping unauthorised traffic and enforcing security policies. CloudDR is only able to identify suspicious activity, it does not inspect network traffic or control access at the network perimeter meaning firewalls are still essential even with this new addition. Finally, it is important to know that MDR - Managed Detection and Response is not replaceable by CloudDR. The 24/7 service that combines security technology with areas such as human expertise, using threat investigation and continuous monitoring. CloudDR can detect but it cannot replace the expertise and the security operations centre, therefore if an organisation needs a constant security presence the MDR is still critical. CloudDR is not designed to replace core security tools mentioned above. Instead, it strengthens the areas these tools do not fully cover: SaaS application risk, cloud misconfigurations, identity misuse, Shadow IT, and suspicious cloud activity. EDR solutions such as WatchGuard EPDR remain essential for protecting devices from malware, ransomware, and endpoint-based attacks. Firewalls continue to protect the network perimeter by filtering traffic, enforcing access policies, and blocking unauthorised connections. MDR services also remain important for organisations that need continuous monitoring, expert investigation, and 24/7 security response. CloudDR complements these tools by providing visibility and protection across cloud applications and user identities. Rather than acting as a single centralised system that controls everything, it closes the gap between endpoint, network, and managed detection tools. When used alongside EDR, firewalls, and MDR, CloudDR becomes an additional layer in a broader defence strategy, helping MSPs and customers build a more complete, efficient, and resilient security posture. If you would you like to speak to one of its team to discuss CloudDR or improving your network security, get in touch: [email protected] or 01488 647 647

Dolos, WatchGuard present refreshed Endpoint Security Portfolio for Africa at ITWeb Security Summit. Dolos, master distributor for WatchGuard Technologies in Africa, recently announced the availability of the new Endpoint Security Portfolio designed to disrupt the traditional endpoint detection and response (EDR) licensing model. As a recent exhibitor at the ITWeb Security Summit 2026, the Dolos team engaged with attendees in person, showcasing its advanced endpoint security solutions. This new tiered offering includes enterprise-grade features typically licensed as add-ons from other vendors - such as AI-powered security, proactive vulnerability management and URL filtering - without the cost and complexity required to enable these features in other products. This release brings together stronger detection, automated response and seamless upgrades, allowing MSPs to scale efficiently. "Our partners operate in some of the most demanding and resource-constrained environments in the world and they need security that performs without the bloated licensing and hidden costs the market has come to accept. This portfolio is built for the way organisations across Africa actually work - accessible, scalable and powerful out of the box. That's the standard we're setting with WatchGuard," says Dominic Richardson, CEO of Dolos. ITWeb Security Summit 2026 Now in its 21st year, ITWeb Security Summit is Africa's premier cyber security event. Under the theme: "Redefining security in the face of AI-driven attacks, fragile supply chains and a global skills gap", the 2026 summit was held in Cape Town (25-26 May) and in Johannesburg (2-4 June). Designed for MSPs and IT teams managing growing security demands with limited resources, the platform leverages a single agent and management console to simplify deployment, reduce workload and make advanced protection accessible to organisations of any size. "EDR solutions gained traction a decade ago by delivering greater visibility and introducing new AI-driven detection techniques. Years later, many vendors have made minimal product advancements while continuing to charge premium prices for excessive, inflexible cloud storage and table stakes features like vulnerability scanning and URL filtering, offering little value for the money. We're changing that," says Adam Winston, VP of Endpoint Security and MDR at WatchGuard. The updated portfolio brings clearer naming, a simplified product ladder and a brand new offering that changes the way resellers sell endpoint security: * WatchGuard Endpoint Security Basic offers AI-powered endpoint protection that prevents attacks, blocks ransomware and reduces exposure, all without the high complexity or cost. * Endpoint Security Prime delivers full AI-powered EDR - advanced threat detection, anti-exploit protection, attack surface reduction, behavioural analytics, MITRE ATT&CK mapping and automated response. It sits between Endpoint Security Basic and Endpoint Security 360, and it's designed for customers who need real EDR protection but have been priced out of it. * WatchGuard Endpoint Security 360 is an autonomous, zero trust EDR solution. It is designed to block unknown applications, prevent lateral movement and continuously monitor trusted applications for signs of compromise - all with a very low alert volume to maximise efficiency. * WatchGuard Endpoint Security Elite delivers full-fidelity EDR with deep telemetry, high-confidence detections and investigation-grade tools to maximise analyst efficiency and enable MSPs to deliver high-value security services at scale. MSPs can choose to offer a competitive managed service themselves or enhance their offering with 24/7 detection and response through WatchGuard Core MDR. Key Endpoint Portfolio capabilities include: * Proactive, differentiated features across the portfolio: Every licence, from Basic, Prime, 360 to Elite, offers proactive visibility into vulnerabilities, URLs and device control that are not offered by leading competitors. * Enterprise-grade protection out of the box: Core features like ransomware protection, attack surface reduction and device control are included across all tiers, better securing endpoints without requiring additional tools. * WatchGuard Rai: An autonomous agentic AI digital worker for MSPs designed to provide 24/7/365 threat detection, incident correlation and response. It allows security teams to manage higher workloads through automated, pre-authorised actions and daily, actionable insights. * Enterprise add-ons with a click: Offer add-on services such as 24/7 MDR, Patch Management, SASE or MFA with a trial and deploy capability directly from the WatchGuard cloud. * Simplified deployment and management: A lightweight agent and unified console enable fast roll-out, centralised policy control and automated updates across environments. * Built for MSP scale: Multi-tenant management, policy inheritance and seamless tier upgrades allow partners to standardise deployments and grow services without added operational burden. * Advanced protection when needed: A tiered model allows MSPs to customise security to their needs. Higher tiers introduce zero trust application controls and advanced investigation tools to stop unknown threats and limit attacker movement. With this portfolio, Dolos is setting a new standard for how endpoint security should be delivered in the region - accessible, scalable and built to perform in the environments in which organisations actually operate today. After introducing the new Endpoint Security Portfolio to attendees at the ITWeb Security Summit, the Dolos team welcomes the opportunity to assist organisations and MSPs in simplifying and scaling endpoint security. About Dolos Dolos is a specialist high value distributor of cyber security technology delivering solutions into Africa and the Middle East. Headquartered in South Africa and operating across more than 60 countries, Dolos prides itself on excellent service and strong client relationships. With decades of experience in the industry, Dolos helps its partners deliver innovative cyber security solutions to meet their customers' needs. Dolos empowers its MSPs/MSSPs with technology enablers to deliver high value services. About WatchGuard Technologies WatchGuard Technologies is a global leader in unified cyber security, purpose-built for managed service providers (MSPs). For more than 30 years, WatchGuard has defined how MSPs deliver security at scale, continuously innovating to stay ahead of every major shift in the threat landscape. About ITWeb Security Summit 2026 Themed: 'Redefining security in the face of AI-driven attacks, fragile supply chains and a global skills gap', the 21st annual edition of Security Summit continued in its tradition of bringing leading international and local industry experts, analysts and end-users together to delve into the specific threats and opportunities facing African CISOs, security specialists, GRC professionals and anyone else responsible for securing their organisation from cyber attacks.

Empowering Its Clients with unmatched support through strategic partnerships. At CTS Group, its commitment to delivering the highest quality support and security solutions is at the heart of everything Cts Group do. A key factor that sets Cts Group apart is its extensive network of strategic partnerships with industry leaders such as Microsoft, Sophos, WatchGuard, Digital Xraid, Hornet security, and many more. These partnerships enable Cts Group to stay at the forefront of technological advancements and offer its clients innovative solutions tailored to their specific needs. Partnering with Industry Leaders for Superior Support Working closely with these renowned technology providers allows its team of skilled technicians to access the latest tools, resources, and training. This ensures its staff are always up-to-date with new products, services, and security protocols, empowering Cts Group to deliver proactive and effective support. Whether it's deploying advanced cybersecurity measures, optimising cloud solutions, or ensuring compliance with industry standards, its partnerships enable Cts Group to provide comprehensive, reliable, and scalable solutions. Focus on Security and Reliability for Its Clients Cybersecurity threats are more sophisticated and frequent than ever. Its partnerships with leading vendors give Cts Group the advantage of integrating best-in-class security technologies, which Cts Group customise to protect its clients' vital assets. From endpoint security and firewall management to email protection and cloud security, its team is equipped to safeguard your systems effectively. Moreover, these partnerships enable Cts Group to prioritise what truly matters, ensuring that its clients' systems are not only secure but also reliable and high-performing. Cts Group understand that downtime or security breaches can have serious consequences for organisations, and its aim is to provide peace of mind through continuous monitoring, proactive maintenance, and rapid response. A Commitment to Ongoing Excellence At CTS Group, Cts Group believe that ongoing education and close collaboration with its technology partners are essential to maintaining its standards of excellence. Its techies participate regularly in training sessions, webinars, and certification programmes, ensuring they are always prepared to implement the latest solutions effectively. By working hand-in-hand with industry giants like Microsoft, Sophos, WatchGuard, Digita lXraid, Hornet security, and many others, Cts Group is better equipped than ever to serve its clients. Its strategic partnerships enable Cts Group to focus on delivering tailored, secure, and reliable systems, so its clients can focus on what they do best: growing their business with confidence. Partnering for success, securing your future.