Senior Manager-SAP BTP Platform Services

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management

Job Sub Function:

Platform/Cloud Engineering

Job Category:

People Leader

All Job Posting Locations:

New Brunswick, New Jersey, United States of America, Raritan, New Jersey, United States of America

Job Description:

Johnson & Johnson Technology Services (JJTS) is recruiting for a Sr. Manager – SAP BTP Platform Services  Maintenance and Operations - supporting multiple business units for North America. This position will be based in Raritan NJ. This challenging opportunity will reside in TS-Supply Chain organization. This role will report to the Director-Advanced Technology. In this role, the Service Maintenance and Operations Manager incumbent will support the operation and maintenance of all NA SAP-Finance sector services. This role will be Responsible for SAP BTP Platform Service Administration and Maintenance or monitor the overall Business process. Ensures efficient and expedient recovery of services required by the business in the case of disruption.

Key Responsibilities:

• Solution Design: Work closely with clients and SAP Practice team to understand their business needs and translate them into effective SAP BTP solutions.
• Technical Expertise: Leverage your deep understanding of SAP BTP services, including SAP Cloud Platform, data management, analytics, and application development. Technical proficiency on SAP BTP services, APIs, and integration tools, SAP Cloud Platform, data management, analytics, and application development. Strong knowledge in various latest SAP products including BTP, FIORI, ECC, S/4HANA, BW/ WEB Dispatcher, cloud connectors, Satellite Systems.
• Integration: Seamlessly integrate SAP BTP with SAP S/4HANA (private cloud) and other SAP and non-SAP enterprise solutions, ensuring end-to-end processes and data flow. Collaborate with cross-functional teams to integrate SAP BTP with other systems and applications. Provide guidance on system integrations, data flows, and security considerations within the SAP BTP environment. Ensure integration of SAP S/4 HANA with other systems and applications.
• Security and Compliance: Ensure security, compliance, and optimal performance of the SAP BTP environments are well thought through & addressed for the specific client contexts.
• Collaboration: Work closely across all levels of organization including internal stakeholders, Enterprise Architect and SAP Solution Architects, to execute SAP BTP strategies and collaborate with project stakeholders, business analysts, developers, and functional teams, to gather requirements and translate them into scalable and efficient SAP BTP solutions. Expert in collaboratively managing diverse relationships across geography and culture. Ability to build, champion, and manage partner relationships as an application service manager.
• Operational Excellence: Oversee activities related to the BTP Platform and Stay updated on industry trends and best practices associated with SAP BTP. Conduct system assessments, performance tuning, and optimization. Should be skilled in the management of the monitoring infrastructure (agent versions, patches) and managing platforms.
• Project Delivery: Lead or participate in full project lifecycles, from requirements gathering to deployment and support. Conduct system performance analysis and optimization to ensure optimal utilization of SAP BTP resources across projects and platform. Support the development and execution of project plans, timelines, and budgets. Manage high-performance team, focused attention to performance metrics, procedural guidance and continuous process improvement. Driving requirement review sessions with partners to develop/deliver MVP requirements, testing strategy (Manual/Automated), system landscape planning, error handling process, and final project objectives (FPOs).
• Compliance Process: Expertise in Agile processes (incident management, change, problem, release management) and Service validation process. Drive the implementation process, including configuring and customizing SAP BTP components to meet business needs. Facilitate change management processes and provide training and support to end-users. Ensure compliance with industry regulations, standards, and security policies.
• Communication / Leadership skills: Strong communications verbal & written; creating sound arguments; or to adequately represent both business and IT implications during a Major Service Disruption. Strong leadership qualities including being enthusiastic, thoughtful, thorough, decisive, and flexible, conducting yourself professionally and with integrity. Make confident decisions and drive results through others while fostering collaboration and innovation. Employ best practices for talent management, assessment and diversity and inclusion. Ability to work independently and manage multiple projects simultaneously in a fast-paced environment.
• Problem solving ability: Have strong systematic problem-solving experience, a sense of accountability, ownership and drive. interpersonal skills, problem-solving abilities. Ability to identify issues and implement effective solutions in a timely manner.
• Negotiation skills: Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.
• Other skill sets: Focus on business outcomes, strategic thinker with ability to prioritize team goals and activities. Seek out and apply feedback toward your own performance and career goals.

Qualifications

Education:

• Bachelor's degree is required preferably in Information Systems or Computer Science, or a relevant field.
• Master's degree is preferred.

Experience and Skills:

Required:

• 14 years of experience as a System Architect supporting SAP applications and platforms with understanding of servers, applications architecture, system connectivity, platform design, storage, databases and compliance processes.
• Experience supporting SAP application and platform with understanding of servers, applications architecture, system connectivity, platform design, storage, databases and Compliance Process required.
• Current and/or prior people management experience required.
• Knowledge of business processes in SAP/other ERP services preferred.
• Knowledge of Front end tool using FIORI, UI5, Knowledge on Integration design preferred.
• SAP BTP App Development & Integration, BTP Architecture and Design, S4 HANA, SAP BW/ECC, Cloud technologies all preferred.
• SAP BTP Certifications (Solution Architect / Integration) preferred.

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Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.  

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

The anticipated base pay range for this position is :

The anticipated base pay range for this position is: $137,000- $235,750

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.