Full-Time
Property Manager
Updated on 9/10/2026
Spicerhaart
11-50 employees
Strategic land and new homes services
Compensation Overview
£20k - £27.5k/yr
Northampton, UK
In Person
One in every four Saturdays is worked, with a day in lieu.
 Real Estate (1) |
|---|
Get referred to Spicerhaart
See people who can refer or advise you
- At least 1 year of previous experience in a Property Manager role.
- Outstanding customer service skills.
- A good telephone manner.
- Information technology skills.
- A valid full United Kingdom driving licence for a manual car.
- Legal entitlement to live and work in the United Kingdom, with evidence of the right to work.
- Proof of address, National Insurance details, and completion of a driver’s licence check.
- Book and conduct property inspections.
- Negotiate tenancy extensions and renewals.
- Coordinate with contractors to manage maintenance and repair issues at properties.
- Process deposit returns.
- Resolve rental arrears.
- Process eviction requests.
- Ensure properties meet regulatory health and safety standards.
- Build and maintain strong relationships with landlords and tenants.
- Manage complaints.
- Complete all check-in and check-out procedures, including full inventory reports.
Spicerhaart’s Land and New Homes division provides strategic advice and marketing support for estate agency brands across England and Wales, serving developers, housing associations, house builders, registered social landlords, receivers and banks. It delivers up-to-date industry information, local market data, and a comprehensive marketing strategy across its regional branches to back new homes campaigns. Unlike many competitors, it is one of the UK’s largest independent property services providers with nationwide coverage and a specialized focus on land, new homes, and related financial clients. Its goal is to help clients grow their new homes projects and strengthen property services across the country.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Colchester, United Kingdom
Founded
1989
Get referred to Spicerhaart
See people who can refer or advise you
Simplify's Take
What believers are saying
- September 1 2026 £1.7 million Rex rollout replaces a legacy system.
- The Centre of Excellence centralizes compliance, administration, and pre-tenancy work immediately.
- June 1 2026 Olivia Moss strengthens digital transformation across all brands.
What critics are saying
- Renters' Rights Act 2025 raises compliance costs and staffing pressure through 2027.
- Landlords facing tighter possession rules can sell portfolios, shrinking managed revenue.
- A landlord exodus would hit its core lettings annuity and force branch cuts.
What makes Spicerhaart unique
- September 2026 Rex platform embeds Spicerhaart workflows around 200-strong property management team.
- ROSIE and Forge give Spicerhaart proprietary operating models across sales and lettings.
- Its seven-brand network and 650 brokers create unmatched cross-sell reach.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Paid Vacation
Employee Referral Bonus
Remote Work Options
Performance Bonus
Company News
Major estate agency invests £1.7m for own property management portal. ByGemma September 1, 2026 Spicerhaart has developed a new property management system with estate agency software provider Rex as part of a five-year £1.7 million investment to help navigate regulatory changes such as the Renters' Rights Act. The estate agency brand said it designed its own tool but felt it would be better off customising something to its own needs. The new Rex Property Management platform is a result of two years of collaborative design and development between the two companies, drawing on Spicerhaart's experience of managing hundreds of thousands of tenancies and Rex's expertise in producing advanced proptech solutions. Tom Ainsworth, Chief Revenue Officer at Rex Software, says: "Sovereign Prime Property is incredibly proud of this partnership with Spicerhaart, a truly leading UK brand, and the collaborative way Sovereign Prime Property has worked together to bring a best-in-class property management system into their day-to-day workflows. Sovereign Prime Property did not want to shoehorn its operation into a system designed around somebody else's processes." "This platform reflects two years of co-development, built around the realities of how their teams actually operate. "We're excited to continue this partnership as we work with Spicerhaart on even more future opportunities adopting AI, including through the recent launch of Rex AI, and as we build out the online landlord platform together." Scaling up. Steve Lamb, chief information officer at Spicerhaart, says: "Sovereign Prime Property needed a property management platform that could scale with the business, improve efficiency and support the increasingly detailed compliance requirements facing landlords and agents. "Sovereign Prime Property looked at the products already available, but Sovereign Prime Property did not want to shoehorn its operation into a system designed around somebody else's processes. "Working with Rex allowed Sovereign Prime Property to combine its technical expertise with its intellectual property and detailed understanding of UK property management. "The result is a system designed around the way our teams actually work and the situations they encounter. It gives us a strong foundation on which we can continue to introduce automation and carefully selected AI tools without losing the human service that landlords and tenants value."
Spicerhaart makes £1.7m tech bet as lettings regulation intensifies. Spicerhaart has invested £1.7m in new property management technology as the agency looks to strengthen compliance and protect landlords from the risks posed by an increasingly complex regulatory environment. The five-year investment has resulted in the launch of a bespoke property management platform developed with proptech firm Rex Software. The Rex Property Management system has now been rolled out across Spicerhaart following two years of design, development and testing. The technology forms part of a wider overhaul of the agency group's property management operation. It combines compliance support, centralised administration and automation with locally based property managers. The launch comes as letting agents and landlords face greater compliance requirements, including changes introduced under the Renters' Rights Act 2025. Spicerhaart has also established a new Compliance and Pre-Tenancy Centre of Excellence. The operation provides compliance expertise and administrative support to the group's 200-strong property management team. Rather than adopting an existing platform, Spicerhaart worked with Rex Software to develop a system around its own lettings operation. The platform draws on the group's experience of managing hundreds of thousands of tenancy-related situations. These include regulatory, maintenance and customer service issues arising throughout a tenancy. A central focus is providing property managers with greater oversight of compliance across Spicerhaart's managed portfolio. The system tracks certificates, inspections and property condition reports. It also flags approaching renewals and other actions requiring attention. Spicerhaart said this should allow its property managers to identify potential problems earlier and reduce the risk of compliance requirements being missed. The investment also reflects the growing role technology and automation are playing in lettings as regulation increases. For landlords, Spicerhaart said the objective is to provide greater assurance that properties remain compliant as legislation changes. For its property managers, the technology is designed to reduce administration while improving oversight of individual tenancies and the wider portfolio. Kelly-Anne Flynn, Managing Director of Property Management and Lettings Operations at Spicerhaart, said: "The regulatory landscape has changed significantly and landlords understandably want clarity about what they need to do, when they need to do it and whether their agent is keeping them ahead of those requirements. "This investment gives its teams a much clearer picture of compliance across every property Property Industry Eye Ltd. manage. It helps Property Industry Eye Ltd. identify what is coming up, what action is needed and where a landlord may need additional support. "But this isn't about replacing personal service with technology. It is about using technology to take care of complex processes behind the scenes so its local property managers can spend more time talking to landlords and tenants, resolving problems, overseeing repairs, protecting rental income and looking after properties. "We believe that combination of specialist central support, intelligent technology and accessible local people is particularly important during a period of significant change." Spicerhaart says the transformation has helped it maintain a broadly stable managed portfolio during a period in which uncertainty over regulation, possession rights and market conditions has led some landlords to consider whether to continue renting or sell their properties. Although the wider lettings market remains constrained, the company says its focus on explaining the changes, building relationships and avoiding unnecessary panic has helped it retain landlords and tenants and generate positive customer feedback. The new platform replaces a legacy system that was no longer being developed and which would not have provided the scale, automation or flexibility required to support Spicerhaart's future growth. Steve Lamb, CIO at Spicerhaart, said: "Property Industry Eye Ltd. needed a property management platform that could scale with the business, improve efficiency and support the increasingly detailed compliance requirements facing landlords and agents. "Property Industry Eye Ltd. looked at the products already available, but Property Industry Eye Ltd. did not want to shoehorn its operation into a system designed around somebody else's processes. Working with Rex allowed Property Industry Eye Ltd. to combine its technical expertise with its intellectual property and detailed understanding of UK property management. "The result is a system designed around the way our teams actually work and the situations they encounter. It gives us a strong foundation on which we can continue to introduce automation and carefully selected AI tools without losing the human service that landlords and tenants value." The launch builds on Spicerhaart's existing relationship with Rex Software, which previously developed ROSIE, Spicerhaart's bespoke residential operating system for its estate agency network. Further stages of the property management programme are expected to include an online landlord platform providing greater access to property information and compliance records. Spicerhaart is also exploring how AI-powered tools could help answer routine questions more quickly and make its services accessible to customers who prefer digital communication. Tom Ainsworth, chief revenue officer for Rex Software, said: "Property Industry Eye Ltd. is incredibly proud of its partnership with Spicerhaart and the collaborative way Property Industry Eye Ltd. has worked together to bring a best-in-class property management system into their day-to-day workflows. "Two years of co-development have produced a platform built around how property management teams actually operate, driving compliant processes and delivering the efficiency, safety and confidence landlords and property managers need. As we look to the future, we're excited to keep pushing the boundaries of what's possible together from the effective adoption of AI to a new online landlord platform." Antony Lark, Spicerhaart Joint CEO, added: "Property management technology may not always be the most visible part of an estate agency business, but it has a direct impact on whether landlords remain compliant, rent is collected, repairs are completed and tenants receive a responsive service. "Property Industry Eye Ltd. is operating in uncharted territory, with substantial legislative change and understandable concern among landlords about what the future holds. Its response has been to invest rather than retreat. "The Centre of Excellence and the Rex platform give Property Industry Eye Ltd. a modern, resilient operating structure that protects landlords, supports its people and allows local teams to concentrate on the relationships that ultimately retain customers. "Our immediate priority has been stability and trust. This investment also gives us the scalable foundation we need to grow confidently as the market becomes clearer." Spicerhaart's lettings and property management network includes haart, Felicity J Lord, Darlows, Haybrook, Howards and Butters John Bee.
Spicerhaart appoints first marketing director. Published on 1 June 2026 Spicerhaart has appointed Olivia Moss as its first marketing and communications director, with a remit covering Just Mortgages and the group's estate agency and lettings brands. The newly created role has been introduced as the group looks to support further growth and digital transformation across financial services, estate agency and lettings. Moss (pictured) joins from L&Q, where she led brand strategy and digital transformation. She previously worked as part of the team that helped shape Virgin Media. She brings more than two decades of experience in marketing and communications, with a focus on brand development, customer-led cultures and multi-channel marketing. Her remit at Spicerhaart will include Just Mortgages, as well as the group's estate agency brands haart, Haybrook, Darlows, Felicity J Lord, Butters John Bee, Howards and Chewton Rose. Spicerhaart said the role would focus on raising the profile of its brands across estate agency, lettings and financial services, while supporting greater collaboration and digital transformation. More than 150 Just Mortgages brokers are based in Spicerhaart estate agency branches across the UK. Moss will work on improving consistency across marketing and communications, with a greater focus on video also planned. Olivia Moss said: "I bring a strong track record of leading cultural change, bringing teams together around a clear vision and aligning marketing closely with commercial goals. "I'm a big believer that the best results come when everyone is pulling in the same direction, with collaborative input in the strategy, shared ownership and energy behind the outcome. "Through the combination of its established estate agency brands and financial services expertise with Just Mortgages, Spicerhaart offers incredible scale and ambition and I'm excited to be part of its next chapter. "My role will be about bringing together brand, digital, data and people in supporting the organisation's drive to achieve meaningful growth, both locally and nationally. "With its significant footprint of 650 brokers nationwide, I'm particularly excited to be working with the team at Just Mortgages as it continues to grow from strength to strength. "This is a fantastic opportunity to further elevate the brand within the intermediary and wider financial services sector, while showcasing the expertise, value and support it offers to brokers and customers." Paul Smith, founder and chairman of Spicerhaart, added: "Appointing its very first marketing and communications director is a landmark moment for the business and a clear statement of intent as Mortgage Soup position ourselves for growth in a rapidly-changing landscape. "Olivia's track record of integrating creativity with commercial outcomes is exactly what Mortgage Soup need as Mortgage Soup continue to evolve at pace at Spicerhaart. "Her expertise in driving brand transformation and her passion for delivering customer-centric marketing will be invaluable as we take forward our exciting plans that include AI services and automation." John Phillips, joint group chief executive officer, said: "Olivia's deep expertise in building brands, delivering high-impact comms strategies and understanding of both financial services and property sectors makes her a tremendous fit for this newly created role. "As Just Mortgages and the wider Spicerhaart group continues to grow at scale and respond to an ever-changing world, Olivia will play a critical role in communicating what we can offer to advisers, colleagues and customers as a forward-thinking, innovative and customer-focused business."
Spicerhaart restructures lettings. Spicerhaart's lettings division has introduced a new centralised property management support system that the agency says will free up local staff to spend more time with landlords and tenants. The Centre of Excellence will handle administration and compliance, ensuring consistency across the business, while local property managers focus on rent collection, repairs, property visits and reducing void periods. Kelly-Anne Flynn, managing director of property management and lettings operations, said: "Landlords want peace of mind that their property, income and tenants are being properly looked after. "By centralising compliance and administration, Property Industry Eye Ltd is freeing up its local teams to focus on what really matters - being visible, responsive and proactive in managing properties and supporting landlords. "We didn't want a fully centralised model where you lose local accountability, or a fragmented one where teams are stretched too thin. This gives us both specialist support and dedicated property managers on the ground." The new Centre of Excellence will be led by head of compliance and pre tenancy, Sian Lewis. Spicerhaart CEO Antony Lark added: "Property Industry Eye Ltd know that landlords value strong local relationships, where trust and confidence are built through regular, personal contact. "This strategy creates a modern operating structure that handles increasing regulatory demands while allowing its local teams to deliver a responsive, hands-on service to its customers. "Alongside our investment in AI and technology, it puts us in a strong position to support landlords and grow with confidence."
Spicerhaart 'forges' new employment model for estate agents. Forge gives agents self-employed-style autonomy but with a salary, benefits and full backing from the national group. Spicerhaart has launched a new employment model designed to give estate agents more freedom over how they run their local territory, while remaining part of a well-resourced national organisation. The model, Forge - Empowered by Spicerhaart, will sit alongside the group's traditional ways of working and gives agents the opportunity to shape "how their role and business area operate - akin to being self-employed". Forge - Empowered by Spicerhaart aims to offer the best of both worlds." Giles Hart, Managing Director of Forge, who is leading the launch, says: "Agents are often forced to choose between a salaried branch role or going fully self-employed with limited backing. Forge - Empowered by Spicerhaart aims to offer the best of both worlds." He adds: "Partners will still operate as part of our brands, working remotely or in-branch, while supported by Spicerhaart's infrastructure, tools and culture." Spicerhaart said Forge partners will receive a high basic salary supported by commission, plus holiday and sick pay, a car allowance or company car, and a pension, alongside tech, marketing and sales tools "typically reserved for branch-based roles." According to the agency, partners will also have access to "market-leading technology" that can be used on the go, "digital and social media marketing supported by advanced AI systems", a "dedicated management structure", and "extensive lead generation" from its branch network and central contact centre, operating from 8am to 10pm. This move differentiates The Negotiator from other agency groups offering franchise or associate-style self-employed models." Hart says: "This move differentiates us from other agency groups offering franchise or associate-style self-employed models, many of which have struggled to deliver consistent productivity or meaningful scale." He added: "We've identified partnership opportunities in more than 112 new locations, transforming our reach, our service and our productivity as a group."