Job Description

As the Senior Manager, Leader Support (Americas), you will be responsible for leading a Leader Support team focused on building foundational management practices and leader capability through proactive upskilling of leaders prior to program launches and real-time coaching of leaders in their flow of work. Your team will also be instrumental in ensuring our company remains within compliance and works in partnership with our business clients, Legal, Business & People Partners, and COE teams to understand capability gaps, design people-focused solutions and deliver at scale.

Responsibilities:

• Team Leadership: Develop and build a team that works collaboratively across People Solutions and cross-functionally in addition to exhibiting care and discipline to manage sensitive people related topics such as workforce reductions, leaves and accommodations, performance, attendance, focal planning, etc.
• People Solutions Support: Proactively implement people programs by supporting front-line leaders to execute key program launches and provide in the moment, real-time coaching on managing employees.
• Compliance and Audit Support: Manage key compliance and audit activities in the US with regard to labor and rules in partnership with Legal.
• Separation Management: Partner with BPP and the PX Delivery team to manage the company split within the US domain.
• Collaborate: Collaborate across the People Solutions, Legal, Country and other functions to deliver intended outcomes.
• Change Management: Support leaders in navigating organizational changes and transformations. Help communicate change initiatives effectively, address concerns, and mitigate resistance to change within leadership ranks.
• Process Management: Develop and manage key and consistent frameworks across the global teams while adjusting and allowing for local laws and regulations including managing tracking and compliance adherence.
• Data-Driven Insights: Utilize HR analytics and data to provide insights into leadership effectiveness, team dynamics, and organizational health. Leverage data to inform decision-making and drive continuous improvement in leadership practices. Establish relevant and action oriented KPIs.

Qualifications

• 10+ years of experience in Human Resources or relevant experience
• Demonstrates an inclusive leadership style with an emphasis on results and developing high performing team members
• Demonstrated success in developing cutting edge global strategy and driving process improvements in a global workplace
• Experience leading transformation
• Proven track record of influencing, leading and facilitating large scale strategic initiatives with multiple senior stakeholders
• Excellent communication, interpersonal and collaborative skills (including presentation skills) across levels, with an ability to persuade and influence, and the ability to build enthusiasm and commitment
• Goal-oriented, proactive, accountable and passionate about driving results
• Strong people management skills
• An agile and continuous learner with personal resilience and an ability to deal with ambiguity