Operations Engineer

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

We are looking for a hands-on Operations Engineer to support and scale manufacturing operations in a peptide API facility. This role will work closely with the Operations Manager to execute daily production, troubleshoot processes, and help build robust, GMP-compliant systems. The ideal candidate is technically strong, highly adaptable, and eager to take ownership in a fast-paced, developing environment operating within applicable regulatory frameworks.

You Will:

• Support daily peptide API manufacturing operations, including solid-phase peptide synthesis (SPPS), purification (HPLC), and lyophilization.

• Troubleshoot manufacturing and process issues in real time to minimize downtime and maximize batch success.

• Assist in the execution of production batches, including equipment setup, process monitoring, and batch documentation.

• Analyze manufacturing performance, including yield, cycle time, and deviations, and implement process improvements to enhance efficiency and robustness.

• Support process scale-up activities and technology transfers from R&D into commercial manufacturing.

• Identify opportunities to optimize manufacturing processes, reduce waste, and improve operational performance.

• Author and maintain SOPs, batch records, technical reports, and other GMP documentation.

• Support deviation investigations, CAPAs, change controls, and continuous improvement initiatives.

• Ensure accurate, timely, and compliant documentation in accordance with cGMP requirements.

• Assist with equipment commissioning, qualification (IQ/OQ/PQ), calibration, preventive maintenance, and maintenance coordination.

• Partner with Engineering to troubleshoot equipment issues and support equipment upgrades and reliability initiatives.

• Collaborate closely with QA/QC to ensure product quality, regulatory compliance, and inspection readiness.

• Operate within applicable, evolving regulatory frameworks

• Support internal and external audits while adhering to all safety, environmental, and quality standards.

• Partner cross-functionally with R&D, Engineering, Quality, and Supply Chain to ensure seamless manufacturing operations and successful introduction of new materials and processes.

You Have:

• Bachelor's degree in Chemical Engineering, Chemistry, Biochemistry, or a related scientific discipline.

• 2+ years of experience in pharmaceutical, biotechnology, or chemical manufacturing.

• Experience supporting peptide synthesis, API manufacturing, or similarly complex chemical manufacturing processes strongly preferred.

• Prior experience working in a startup or other fast-paced, high-growth manufacturing environment is a plus.

• Hands-on experience troubleshooting manufacturing processes and equipment in a production environment.

• Strong understanding of chemical manufacturing principles with the ability and desire to learn peptide manufacturing processes.

• Experience executing process improvements and translating technical plans into operational results.

• Working knowledge of cGMP principles, including documentation, compliance, and quality systems.

• Strong attention to detail with a commitment to maintaining accurate GMP documentation and high-quality standards.

• Ability to adapt quickly to changing priorities and thrive in a dynamic, evolving environment.

• Excellent collaboration and communication skills, with the ability to work effectively across Engineering, Manufacturing, Quality, R&D, and Supply Chain teams.

• Willingness to work flexible hours as needed to support manufacturing operations and production schedules.

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

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