Full-Time

Senior Manager

Copywriting

Posted on 10/3/2025

Auctane

Auctane

1,001-5,000 employees

Provides shipping and logistics technology solutions

No salary listed

Austin, TX, USA

Hybrid

Three days on-site per week required.

Category
Content & Writing (2)
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Requirements
  • 8+ years of relevant copywriting experience at agencies, studios, or in-house, with a minimum of 2+ years of direct management and mentorship of other copywriters.
  • Previous in-house experience strongly preferred.
  • Proven experience in strategic performance-focused copywriting across websites, digital advertising, email, social media, video and other brand and direct response channels, with a portfolio demonstrating creativity and versatility.
  • The ability to translate complex problems into simple, focused narratives or campaign concepts that can travel across an organization.
  • Strong leadership and team management skills.
  • Excellent written and verbal communication skills.
  • Exceptional organizational skills, with experience building processes, managing documentation, and keeping cross-functional teams aligned.
  • Proficient in using content management systems and familiar with search engine optimization best practices.
  • Experience and desire to leverage AI tools to enhance productivity, speed up workflows, and improve creative quality and output.
  • Portfolio links and/or relevant writing samples must be included for consideration.
Responsibilities
  • Create clear, consistent, and compelling copy for various marketing channels, including website, social media, emails, paid advertisements, and other marketing materials
  • Develop and implement effective copywriting strategies aligned with business objectives to drive brand awareness, conversion, and retention.
  • Develop copy, campaign and brand concepts that are strategically sound, audience-aware, and creatively fresh.
  • Ensure copy is aligned with brand positioning, creative strategy, and channel best practices.
  • Lead, mentor, and inspire the copy team to deliver high-quality work through thoughtful feedback, collaborative brainstorming, and regular check-ins.
  • Establish clear copywriting processes, documentation practices, and record-keeping standards that enable the team to work efficiently and consistently.
  • Work with brand and marketing leaders and stakeholders to ensure the process from brief, review/feedback to copy output is clear and understandable.
  • Establish clear processes, documentation practices, and record-keeping standards that enable the team to work efficiently and consistently.
  • Foster strong stakeholder relationships for a collaborative team approach that achieves creative work aligned with business goals.
  • Build strong partnerships with agencies, vendors, and cross-functional stakeholders, ensuring smooth collaboration and alignment on deliverables.
  • Lead by example in upholding best practices for writing, editing and creative collaboration.
  • Collaborate with cross-functional teams, including marketing, design, and product, to ensure consistent messaging and brand voice.
  • Translate briefs from Product Marketing, Growth Marketing, and Customer Marketing into strategic and cohesive creative concepts.
  • Navigate the landscape of using copywriters, AI writing tools/platforms and outsourced agencies/vendors strategically to balance speed, scale and quality of copy, while maintaining brand consistency.
  • Present work confidently to internal stakeholders and clients, articulating creative rationale and guiding feedback conversations.
  • Maintain brand consistency by developing and maintaining copy guidelines.
  • Oversee the editing and proofreading process to ensure accuracy, grammar, and adherence to brand guidelines.
  • Review creative deliverables for tone, clarity, accuracy and brand alignment.
  • In partnership with Creative Operations, establish effective processes and management system/s to plan, develop, and document all copy initiatives
  • Drive organizational excellence by ensuring project documentation, version control, and workflows are transparent and easy to follow across teams.
  • Manage multiple projects simultaneously, ensuring timely delivery without sacrificing quality.
  • Act as the primary point of contact for copywriting projects, managing timelines and resources in conjunction with Creative Ops.
  • Track and analyze the performance of copy, providing data-driven recommendations for optimization.
  • Ensure all copy is optimized for SEO and meets industry-specific compliance requirements.
Desired Qualifications
  • Bachelor's degree in marketing, communications, journalism, or a related field preferred
  • In-house experience strongly preferred
  • AI tools experience and willingness to leverage AI tools to enhance productivity is desired but not required
  • Portfolio links must be included for consideration

Auctane provides a suite of technology solutions, including ShipStation, Stamps.com, Packlink, ShipEngine, and Metapack, to address logistic challenges with same-day delivery, intuitive shipping software, and a network of 3PL providers. The technology orchestrates the movement of millions of letters and packages globally, serving over 1,000,000 customers annually and reaching 250 countries and territories.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Austin, Texas

Founded

2011

Growth & Insights

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
INACTIVE