Senior UX Researcher
Posted on 10/20/2023
Blink UX

201-500 employees

Evidence-driven design firm for global companies
Company Overview
Blink UX, an Mphasis company, is a distinguished Evidence-driven Design™ firm with a proven track record of resolving complex customer experience (CX) and employee experience (EX) challenges for a diverse range of clients, from global Fortune 100 companies to start-ups. With over two decades of expertise in UX research, strategy, design, and development, Blink UX has established a competitive edge in the industry, boasting a broad client base that includes industry leaders such as Amazon, Google, Microsoft, and NASA. The company's culture fosters creativity and insight-driven solutions, making it an ideal workplace for those seeking to contribute to high-impact projects and work with some of the world's most respected companies.

Company Stage


Total Funding





Seattle, Washington

Growth & Insights

6 month growth


1 year growth


2 year growth

Bellevue, WA, USA
Experience Level
Desired Skills
Data Analysis
UI/UX Design
UI/UX & Design
  • The ideal candidate will have the following skill and experience:
  • Collecting and analyzing user behavior through online moderated and unmoderated research, surveys, benchmark studies, web analytics and customer feedback (e.g., Qualtrics data)
  • Examining existing data and product designs to generate hypotheses and plans for high-impact research
  • Advocating research findings to diverse audiences through written reports and in-person presentations
  • Utilizing design thinking methodologies to drive creative, intuitive end-to-end experiences
  • Translating research into user requirements, design concepts, and low-fidelity prototypes
  • Online UX testing tools (e.g., UserZoom, User Testing, dscout, etc.)
  • Statistical analysis, and data interpretation and storytelling
  • Online survey tools (e.g., Qualtrics)
  • Basic Qualifications :
  • Bachelors Degree required - Research, psychology, related
  • 5-7 years of Primary research experience
  • Excellent communication, presentation, and writing skills
  • Preferred Qualifications :
  • MA/MS in Human-Computer Interaction (HCI), Cognitive or Experimental Psychology, Sociology or a related field
  • Demonstrated expertise in multivariate statistics and the design of experiments
  • Experience collaborating well with product managers, sales, marketing, designers, business analysts, and other business partners
  • Lead collaboration with designers, developers, and business owners for optimal and timely resolution of usability findings and recommendations
  • Lead design and execution of usability studies of products and services with representative end users
  • Lead analysis of quantitative and qualitative data and presentation of findings in a meaningful and easy to understand manner
  • Lead heuristic expert evaluations and cognitive walkthroughs of new products and services at all stages from concept to prototype to product
  • Perform iterative evaluation and UI issue tracking across products and services
  • Lead planning and execution of focus groups and field trials
  • Manage research vendors on externally assisted projects
  • Be responsible for leading all aspects of primary research cycle for products and services; this includes scoping, design, execution, analysis and reporting
  • Employ a wide variety of research methods including moderated/unmoderated studies, heuristic evaluations, survey design, focus groups and more
  • Report to the User Experience Research manager and drive execution of the following areas: study design, screener & discussion guide design, recruiting, data processing and analysis, as well as leading presentations
  • Have a strong understanding of user interface design principles and proven real world experience conducting research as part of the product development lifecycle
  • Identify research program opportunities and align with internal business partners
  • Be comfortable working in a fast-paced environment with changing priorities and have a demonstrated ability to work collaboratively with peers and stakeholders in research execution