Technical Assistant

Company:

Description:

Wor

king at MMA Vézina is more than just a job, it's an opportunity to be part of a culture that values integrity and respect for all individuals, and we strive to create a pro-team atmosphere where everyone feels supported and valued. We also offer personalized training programs tailored to your specific needs and the demands of your work environment, as well as a range of other benefits that make MMA Vézina a great place to work.

Although our offices are located in Montreal, close to the Olympic stadium, remote work is also available to all our employees. This flexibility allows our Technical Assistant in Group Insurance to collaborate with their teams in the best way they see fit.

What you can expect at MMA Vezina:

• Competitive compensation and vacation allocation based on industry experience

• 35-hour work week with remote, hybrid or in-person work options

• Group insurance and telemedicine as of hire date

• Simplified pension plan

• Employee assistance program

• Bonus plan (title attainment, seniority milestones, candidate or client referrals)

• Volunteer opportunities and employer donation matching to employee-chosen causes

• Much more!

We will count on you to:

• Provide back-up support to members of the whole team

• Maintain quality services and be the contact person for all issues related to the support of team members

• Develop and maintain good relations with the team and insurers' representatives to facilitate the processing of business

• Support the team in the implementation of client projects

• Support the team in maintaining and organizing the client file in the following stages:

  • Verification of contracts in place

  • Obtaining and verifying missing or incomplete information

  • The production of summaries of benefits

  • Creating the Excel Wage Deduction File

  • The review of insurers' bills

  • Maintaining the demographics of post and pre-renewal employees

• Implement corrective measures to meet high service standards and maintain a high level of customer satisfaction

• Actively pursue customer retention

We want you on our team if you have:

• Minimum of two to five years of industry experience in Group Insurance and Group Retirement Services

• The ability to effectively communicate in French and English both orally and in writing

• A knack for working with Microsoft Office (Excel, Word, Outlook, PPT)

• A service-oriented mindset with a keen attention to detail and ability to manage multiple projects simultaneously

• A projected professional, positive and enthusiastic image in the workplace

What will make you stand out:

• Having obtained the AMF license for personal lines group insurance

• College degree in commerce, finance, business administration or related filed

• The ability to maintain professional stability and tolerance in a multi-task, multi-level, time-critical environment.

Join us and be part of a team that is committed to making a positive impact on the lives of our employees and clients alike! For more information about our company, please visit www.marshmma.com.