Full-Time
Workplace Service Specialist
IST Management
501-1,000 employees
Outsourced information lifecycle management services
Compensation Overview
$14 - $14.50/hr
Kingwood, Houston, TX, USA
In Person
 Clerical & Data Entry (1) |
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- A valid and current driver's license is required.
- A high school diploma or equivalent GED is required.
- The candidate must maintain a professional appearance and demeanor.
- The candidate must demonstrate excellent attendance and punctuality.
- The candidate must be able to lift up to 50 pounds with aid.
- The candidate must be able to work independently or in a team environment.
- The candidate must have excellent written and verbal communication skills.
- The candidate should be detail-oriented and process-driven, with a background and focus in customer service.
- The candidate must be willing to train and ready to grow professionally.
- Sort and distribute incoming and outgoing mail.
- Process inbound and outbound shipments for delivery.
- Operate mail and duplicating equipment.
- Meter outbound postal mail.
- Handle time-sensitive material and confidential or urgent packages.
- Maintain high levels of customer care while demonstrating a friendly and cooperative attitude.
- Take direction from a supervisor or manager.
IST Management Services outsources the lifecycle management of business information, handling tasks from inbound mail and complex print jobs to eDiscovery and litigation processing, as well as records and electronic document management. It combines people, processes, and technology to manage both physical and digital information, handling mail, printing workflows, and the storage and protection of electronic records and compliance data. The company differentiates itself by offering end-to-end information management with a strong emphasis on customer support and advanced technology across the entire information lifecycle. Its goal is to help organizations capture, store, retrieve, and manage information securely and compliantly to improve decision-making and operations.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Atlanta, Georgia
Founded
1997
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Simplify's Take
What believers are saying
- IST updated its site August 28, 2026, signaling active product marketing.
- Its July 2026 content spotlights AI-managed review on six-million-document matters.
- IST continues hiring litigators, coders, and project managers through 2026.
What critics are saying
- DISCO launched agentic AI eDiscovery pricing on August 13, 2026.
- Relativity and Everlaw keep squeezing hosted review fees and switching costs.
- A client consolidation cycle or platform migration can crush IST's labor-heavy margins.
What makes IST Management unique
- IST Suite unifies mail, print, facilities, records, and HR workflows in-house.
- IST Discover-E bundles cloud eDiscovery, managed review, digital forensics, and court reporting.
- IST still markets specialized kiosk and smart-locker mail operations for universities.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Paid Time Off
Paid Holidays
401(k) Retirement Plan
Bonus Incentives
Pet Insurance
Company News
When IST Management began partnering with Northeastern University in 2021, IST Management introduced the Kiosk Application and Smart Locker to their mail operations to improve production and reduce service times.
For the last ten years, IST Management has won Atlanta's "Best and Brightest Companies to Work For" and the National award, " Best and Brightest Companies to Work For," for the last seven years.
Sherry joins IST Management from the international law firm Alston & Bird, where she collaborated across teams of technology and financial professionals to develop cost-effective, efficient, and creative means to review and analyze electronic data.
IST Management developed the IST Self-Check-In Kiosk application to enhance the package pick-up experience for Centralized Mailrooms.
IST Management Services, Inc launched two new divisions: Managed Review and the Virtual Support Center.