dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.
Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.
We are looking for a Head of Product-Supply to define and drive the overall Media Product Agenda for Supply. This role will report into Retail Media Chief Product and Technology Director. Your deep Media experience will help balance the Media opportunity with Customer experience well-defined metrics. You will drive the inventory growth of Media propositions across different channels whether online, in-store or offsite and enable a truly omni-channel experience and connected retail. You will drive improvement in quality and quantity of inventory and will improve key metrics including CTR, CPC, etc. You will work closely with Media leadership team to enable go to market strategy, win new business, grow client value, our people and Tesco Media. Specifically ensure support for new and existing clients through providing consultancy and input to the sales process as well as throughout client engagements. You will be here to inspire, lead and line manage the product management and UX & Design teams as well.
What you’ll be working on
- Be accountable for all products and Supply products facing Customers at different touchpoints across Online, Offsite and Stores. This includes but not limited to media API, enabling sponsored and digital media on Web, App and Stores, and offsites. Additionally, lead the data engineering team and the AdTech strategy and delivery
- Set the product strategy for Media Product - Supply and inspire, lead and line manage a team of high-performing product managers to ensure products are defined, designed and managed well end-to-end
- Improve Quality and Quantity of Media inventory and balance with Customer Experience metrics through all channels., collaborating closely and effectively with Product Managers at Tesco across channels
- Be data driven, define and drive improvement in key metrics through the use of innovative media format and placement at different steps in the customer journey
- Design, execute and evaluate experiments, to test any new proposition, fail fast, Innovate at its best
- Monitor the competitive landscape to help inform strategic alliance and partnership planning, as well as identify broader new product and commercial opportunities
- Conduct market research to identify trends and make informed decisions.
- Lead and inspire a global team of product managers, designers and work closely with the engineering team on execution strategies to achieve the product vision
- Communicate Product strategy and the relevant metrics of success to the Retail Media Leadership
- Develop and deliver presentations at industry events, develop playbooks and collateral for our products and services, and write white papers and blogs to establish Tesco Media position as industry thought leaders.
- Manage risk effectively, provide visible and consistent leadership on Values and Code of Business Conduct and act where you see issues. Protect our team by ensuring they have the skills and training needed
- Possess strong analytical skills and collaboration abilities
What we expect from you
- Broad experience of working in the media, retail media and/ or CPG industry in a similar role
- Deep digital and connected store/ omni-channel and product development experience
- Solid understand of Experimentation and Optimisation methods, including but not limited to A/B testing
- Delivered differentiated Media Products, built extensible platforms working with diverse set of stakeholders within and outside the organisation
- Extensive experience in global media alliances and partnerships
- Bachelor’s degree or equivalent in a relevant subject
- Desirable skills include: Experience working in a global role and creation of thought leadership
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact [email protected] to discuss how we can meet your needs.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
