Job Description:

Dynamo Technologies seeks a ServiceNow Developer for the USDA FNS project to support modernization of multiple business process areas. 

Description of Duties/Responsibilities

• Lead development and implementation of a functional ServiceNow solution based on gathered requirements from USDA Food Nutrition Services stakeholders
• Design, develop, test, deploy, debug, and maintain ServiceNow in an Agile development environment
• Develop ServiceNow workflows, dashboards and reporting capabilities
• Lead/participate in requirements gathering, technical design sessions, software development, reviews, and testing
• Lead teams and clients in developing and maintaining a technical roadmap for the ServiceNow platform that aligns with customer transformation objectives and balances technical and business needs
• Lead architectural decisions, technical standards, and matching solutions to business objectives
• Perform ServiceNow administrative functions as required
• Proficient in ensuring that applications are created using software development best practices and security best practices in a Federal USDA environment
• Prepare needed documents (i.e SOPs, User Guides, Testing documentation, etc.)
• Integrate Change, Service Asset & Configuration, and Release Management to achieve defined outcomes
• Configure the Application UI and workflows

Required Skills

• Highly experienced ServiceNow developer capable of configuring and customizing ServiceNow to build business process management software
• Demonstrated experience with leading the implementation, configuration, and administering of ServiceNow in an Agile development environment
• Demonstrated experience with ServiceNow administration capability and is able to design, build, and customize ServiceNow applications and services
• Demonstrated experience with leading/heavily contributing the technical design, prototyping, implementation, testing, and deployment of ServiceNow technical solutions
• Demonstrated experience with various ServiceNow Products (ITSM, ITBM, ITOM, HR, SecOps, CSM, GRC, etc.), may have deep strengths in one or several of these, and understands how the ITIL framework can be leveraged to create best practices for the customer
• Strong knowledge of HTML technologies and web frameworks
• Ability to lead and facilitate solutioning discussions for ServiceNow catalogs/modules 
• Possess and experience utilizing excellent oral and written communication skills with direct communication to customers, end-users, and team members
• Able to handle multiple projects in a fast-paced and deadline-driven environment
• Experience working with Agile/Scrum practices and in Agile/Scrum development teams 
• Experience using JIRA

Nice to Have Skills:

• ServiceNow certifications a plus
• Agile certifications a plus   

Education and Experience:

• 7+ years of experience preferred 
• Bachelor’s Degree in IT Management or related discipline preferred

Travel Requirement:

• none

Clearance Requirement:

• Ability to obtain a Public Trust

Salary Range:

$125k - $135k 

Dynamo is a full lifecycle digital transformation company providing best-in-class technology and mission support services to our clients. An SBA 8(a) Program participant, Dynamo maintains SBA 8(a) Mentor-Protégé Program Joint Ventures, providing us significant scale and further deepening our capabilities. Dynamo’s mission is to lead the digital transformation industry and provide best-in-class solutions for our clients with a truly human touch. ​

We leverage industry leading practices to empower our clients, ultimately providing them with the necessary tools, knowledge, and information required to successfully achieve their strategic goals, while optimizing their operations. ​

Through our partnerships, boldness, and authenticity, Dynamo goes against the grain of a traditional government contracting company by providing top-caliber team members, delivering quality results, and always exceeding expectations.

Dynamo Technologies is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.