Technical Writer
Updated on 5/18/2023
Locations
Austin, TX, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Data Analysis
JavaScript
Postman
REST APIs
Ruby
Python
Requirements
  • 3+ years of full-time technical writing experience
  • Experience working with the following tools: JavaScript, Python, Postman and REST APIs
  • Experience working at a Fintech API or a SaaS company
  • You can clearly communicate the concepts or ideas behind your solutions, and cut big solutions into smaller bite-sized tasks
  • Strong written and verbal communications and experience working with content in multiple mediums
  • Strong experience owning an end-to-end documentation creation process
  • Strong communication, research, and presentation skills
  • Natural curiosity to stay up to date with new technologies and emerging Fintech trends
  • Experience in Finance / FinTech
  • Been a first or early hire at a fast growing start up before
  • Knowledge of payment rails and identity verification
Responsibilities
  • Maintain our libraries across multiple languages and tools (e.g. Postman, OpenAPI)
  • Develop sample apps and guides in JavaScript, Python, and Ruby
  • Review and edit documentation to maintain a high level of quality and consistency across Method
  • Maintain style guides and best practices for writing, improving, and publishing documentation
  • Monitor documentation analytics and proactively work with our clients to gather feedback on documentation to improve usability
  • Build and maintain client aids that go beyond traditional documentation, such as online video, demos, guided tours, and other educational techniques
  • Continuously identify, triage, and resolve gaps in documentation
Method Financial

11-50 employees

Embedded debt repayment API
Company Overview
Method Financial's mission is to improve the financial lives and outcomes for millions of Americans. The company enables developers to engage with their users’ debts with embedded loan repayment, data, balance transfers and automation - all through a single API.
Benefits
  • 💰 Competitive salary + equity
  • 🧑‍💻 Remote first + flexible work schedule
  • 🏡 Home office stipend + hardware
  • 🏖️ Unlimited PTO
  • 🏥 Full healthcare
  • 📚 Learning stipend
  • 👶 Paid parental leave
  • 🏫 Student loan repayment