You will:

• Network with various partners across the account and in the market and develop a breadth and depth of relationships within each account to ensure an understanding of each account’s objectives, goals, drivers and challenges
• Profile key accounts to understand the quality and economic flow, and define precision medicine/genomics decision-making processes
• Understand and anticipate the account’s goal and needs across the system of care and to find opportunities to develop and deliver resources
• Prepare integrated account plans to help identify challenges to successful customer interactions, implementing the right internal mechanism as appropriate to mitigate them
• Work to ensure the account’s needs are appropriately met to ensure GRAIL delivers a patient-focused customer experience
• Collaborate with payer access and marketing team to bring the voice of the customer in development of GRAIL product and technology value propositions
• Develop and own key accounts through strong collaboration and strategic coordination with other GRAIL roles that also support the accounts
• Manage account’s evolution and any potential impact to GRAIL’s strategy and monitor and ensure alignment across GRAIL on each Account’s business position
• Understand current state and emerging trends in business operations affecting practice management such as Annual Report, payer initiatives, EMR capabilities, and clinical care pathway development
• Maintain a future focus on emerging trends and patient care needs in cancer early detection, uncovering and reporting underlying issues that may inform broad or account-specific strategies
• Ensure access to GRAIL’s products are achieved and in a compliant manner

Your background should include:

• BS/BA degree preferably with a science/ healthcare major and/or advanced science, public health or allied healthcare degree
• Minimum of 10 years with demonstrated strong business development and account management experience leading substantive revenue generating accounts
• Demonstrated success implementing product and service solutions with health systems or health plans in prior roles
• Ability to build and develop customer relationships including the ability to effectively represent GRAIL and its products to senior levels of management and key leaders with vision
• Innovative thinking and exceptional eye for business, analytical and problem-solving skills
• Strong understanding of compliance-related concepts including the laws, regulations and policies that govern marketing and sales activities and the importance of compliance in all job-related function
• Ability to understand, distill and communicate complex scientific and public health related concepts
• Experience in partnership models with health systems and payers; oncology and diagnostic experience preferred
• Track record of working with objective based goals and success in achieving them
• Ability to travel as needed