Full-Time

Sr. FP&a Analyst

Confirmed live in the last 24 hours

Pendo

Pendo

501-1,000 employees

Enhances software user experience and engagement

Compensation Overview

$84k - $110k/yr

+ Equity + Company Bonus

Senior

Raleigh, NC, USA

Category
Financial Planning and Analysis (FP&A)
Finance & Banking
Required Skills
Financial Modeling
Requirements
  • Bachelor's Degree in Finance, Accounting, or Business Administration
  • Minimum of one (1) year of relevant operational experience in FP&A, strategic finance, private equity or similar
  • Working knowledge of standard financial reporting framework and key US GAAP principles
  • Proven ability to build strong collaborative working relationships with business partners
  • Ability to multitask and maintain a high level of performance under tight timelines
  • Strong written and oral communication skills, with a demonstrated ability to present insights clearly
Responsibilities
  • Partner closely with business leaders and functional stakeholders to understand their business area and leverage that knowledge to provide analyses that inform financial planning & business decisions.
  • Support highly visible recurring deliverables including month-end reporting, quarterly forecasts, annual planning & budget, and long-term financial plan.
  • Serve as a financial expert in discussions with business leaders, providing insights and influencing key strategic decisions.
  • Design and improve financial models and reporting at the department and company-wide levels. Be accountable for the models’ core assumptions, quality, timeliness and accuracy.
  • Monitor key performance indicators, highlighting trends and analyzing causes of variance to senior leadership and key stakeholders.
  • Prepare and present financial updates to senior management.
  • Proactively challenge the status quo and drive continuous improvement, standardization, and simplification of our FP&A core processes.
  • Perform ad-hoc reporting and analysis as required.
Desired Qualifications
  • Three (3) years of relevant operations FP&A, strategic finance, private equity experience
  • Prior experience in SaaS organization is a strong plus
  • Prior experience supporting function/team level operating expense budgets is a strong plus
  • Self-disciplined, diligent, proactive and detail oriented
  • Solution-oriented “act like an owner” mindset with enthusiasm for establishing best practices
  • Highest standards of accuracy and precision
  • Ability to bring structure to ambiguous areas of opportunity and thrive in an unstructured, fast-moving environment
  • Strong time management skills with the ability to prioritize tasks
  • Preferred software knowledge: high proficiency in Microsoft Excel, comfortable operating in Google Office Suite (including Sheets, Docs, Slides), Salesforce, Anaplan, and Workday

Pendo helps businesses improve their software to enhance user experiences. Their platform integrates with existing digital products, providing tools for user analytics, feedback collection, and in-app messaging. This allows companies to understand user behavior and guide them through new features, ensuring a positive interaction with the software. Pendo stands out in the SaaS market by focusing specifically on user experience and product improvement, which is crucial as user expectations continue to rise. The company's goal is to help clients grow and succeed by delivering valuable insights and tools that enhance digital product engagement.

Company Size

501-1,000

Company Stage

Growth Equity (Venture Capital)

Total Funding

$468.3M

Headquarters

Raleigh, North Carolina

Founded

2013

Simplify Jobs

Simplify's Take

What believers are saying

  • Pendo surpassed $200 million in ARR, indicating strong market performance and growth potential.
  • The acquisition of Zelta AI enhances Pendo's platform with advanced AI-driven insights.
  • Pendo's AI and automation enhancements align with the industry's digital transformation trend.

What critics are saying

  • Increased competition from AI-driven platforms could threaten Pendo's market share.
  • The departure of Bret DiMarco may lead to strategic and legal challenges for Pendo.
  • Integration risks from acquiring Zelta AI could disrupt Pendo's existing operations.

What makes Pendo unique

  • Pendo integrates seamlessly with clients' products, enhancing user engagement and product improvement.
  • Pendo's acquisition of Zelta AI boosts its AI capabilities for customer feedback analysis.
  • Pendo's focus on diversity and inclusion strengthens its brand reputation and customer appeal.

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Benefits

Remote Work Options

Professional Development Budget

Company News

FrenchWeb
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FF News
Jan 8th, 2025
Under The Hood: How Ai Software Can Drive Banking Success From The Inside | Pendo, Ing And Nordea | The Fintech Show #150

How GenAI can be used to supercharge financial services from the inside out.There’s a lot of talk about how Generative AI can be used to improve customer experience, but what are the implications for internal software and back office processes?In this episode of The Fintech Show, Trisha Price from Pendo, Marnix van Stiphout from ING, and Søren Andreasen from Nordea discuss the transformative impact AI is having in this area.Tune in to this informative episode to find out how:AI can automate KYC and CDD processes.Banks are leveraging AI to tailor user interfaces based on roles and experience.Tech can help surpass challenges posed by legacy systems.Leveraging AI for Digital TransformationAI adoption in all industries is growing and this is certainly true of financial services. According to the FCA, in the UK, 75% of firms are already using artificial intelligence (AI), with a further 10% planning to use AI over the next three years. Many organisations are now thinking about how it can be used to boost internal processes and the day to day lives of employees. But just implementing these tools doesn’t necessarily guarantee success. Trisha Price, who is Chief Product Officer at Pendo, points out that the success of this depends on how well financial institutions use data.She highlights three types of data that are crucial: quantitative (how employees use applications), qualitative (how they feel about them), and visual (tracking user behavior like repetitive clicks, which indicate frustration). By analyzing these data points, financial institutions can refine employee and customer experiences, ensuring that the software investments they make, actually do yield productivity gains and business value.AI’s Role in Banking OperationsSo how can AI be used in banking? We’ve looked at this before and got more great thoughts in this episode.Marnix Van Stiphout, Chief Operations Officer at ING, acknowledges that while machine learning has been integral to banking for years—powering services like instant lending—generative AI (GenAI) presents new opportunities

Business Post
Oct 11th, 2024
Irish-founded Product Collective snapped up by US unicorn Pendo

Pendo also recently acquired Zelta, an AI startup also founded by Pierce Healy, Conor McGuinness, and Mick Cunningham in 2022

The Bridge
Aug 23rd, 2024
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PR Newswire
Jul 31st, 2024
Pendo Accelerates Ai Roadmap With Acquisition Of Customer Intelligence Platform Zelta Ai

Announces strong early adoption of AI features now available across the Pendo One platformRALEIGH, N.C. and NEW YORK, July 31, 2024 /PRNewswire/ -- Pendo, the all-in-one product experience platform, today announced that it has acquired Zelta AI, a New York City-based startup that automates collection of customer feedback and leverages AI to uncover actionable insights from the data. The acquisition continues Pendo's rapid pace of AI innovation — the company has released nearly a dozen AI features and products in the last 12 months, including Pendo Listen, a new product in the Pendo One platform that accelerates product discovery so companies can build and launch successful products faster.Zelta will become part of Pendo Listen, enabling product teams to get AI-powered insights from troves of their user feedback data spread across 150+ sources, like Gong and Zoom calls, support tickets, social review sites, Salesforce records, email and more. Zelta unlocks this data with single-click integrations, effectively eliminating the need to triage user feedback. By combining this data with user feedback and behavioral analytics already accessible in the Pendo platform, product teams will have the most complete view of the customer and the confidence to deliver products that customers love — and are willing to pay for."AI is transforming how companies build products with Pendo, and this acquisition accelerates that transformation." Post this"AI is transforming how companies build products with Pendo, and this acquisition accelerates that transformation," said Todd Olson, CEO and co-founder of Pendo. "Users share feedback wherever it's convenient for them, scattering insights that companies need to grow their businesses or retain customers