Sales Associate/Customer Service

Overview

JOIN OUR TEAM!

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The Travel Center Sales Associate is responsible for serving customers in a professional, quick and courteous manner, while complying with all food handling guidelines. The Travel Center Sales Associate welcomes customer with a friendly attitude while providing personalized recommendations to enhance their shopping experience.

 Starting Wage - Up to $17.00/hr DOE

Bosselman Travel Center has many benefits to offer you that you will not find anywhere else like:

• Paid vacation 
• 401K and matching contributions
• Health, dental and vision insurance
• Short and long term disability insurance
• Life insurance
• A clearly defined path for growth
• On-demand pay with PayActiv (access to earned but not yet paid wages)
• And much more!

Bosselman Travel Center offers on-demand pay (access to earned but not yet paid wages) through:

Responsibilities

• Arrives at work in a clean and proper uniform, and be clean and neat in appearance including collared shirt, jeans or slacks, and a name tag.• Greets all customers at the register and sales floor in a welcoming and friendly manner• Engages in suggestive selling by recommending products and promotions that meet customer needs and enhance their shopping experience.• Understand all functions of the POS system and counts back changes properly.• Is proficient in opening and closing a shift, including completing all paperwork.• Properly transacts credit cards using credit card equipment.• Processes all sales quickly and accurately.• Ensures all items are properly stocked and priced correctly.• Reads and follows directions.• Checks in vendor deliveries and records on vendor check in log accurately.• Assists with the ordering process. Cleans and sanitizes equipment; perform basic maintenance.• Maintains store appearance keeping it neat and clean, both inside and outside.• Recognizes problems and reports them to management.• Projects a positive attitude.• Responsible for all aspects of food operations and handling/storage of product. Complies with all food handling guidelines to meet or exceed state/federal regulations.• Ensures a clean and healthy food service environment for our customers and associates by following proper cooking procedures and temperature holding temps.• Ensures that all food products are stored properly, rotated and code dated with expiration dates and that all food products, whether cooked or stored, are held at proper temperatures. Responsible for temperature testing food to ensure proper food safety and quality control.• Provides friendly and competent customer service.• Reports for work in a timely manner when scheduled with regular and consistent attendance.

Additional Job Duties:

• Assists in other duties, as assigned.

Supervisory Responsibilities:• This job has no supervisory responsibilities.

Qualifications

Education and/or Experience (include certs or licenses needed):

• Retail or guest service experience preferred.

Minimum Qualifications:

• Must be 19 years of age or older in the State of Nebraska. 
• Understand fuel inventory reports.
• Able to work the POS system efficiently.
• Ability to read, write and perform math skills.
• Must possess a positive, enthusiastic attitude.
• Must be flexible with the ability to adapt to change when required.
• Demonstrates excellent communication skills.
• Must be well groomed and properly attired.
• Must be able to work holidays, weekends, and any shift needed.
• Must have reliable transportation and phone.
• Must be able to communicate in English. – IF APPLICABLE
• Able and willing to deliver friendly, courteous, and prompt customer service.
• Able and willing to work cooperatively with other team members.

Physical Requirements:  The physical demands described here are representative of those that must be met by the Travel Center Sales Associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.

• The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.
• Physical attendance at the primary work location is required.