Full-Time

Senior Content Strategist

API Technical Writer

Posted on 2/26/2025

Walmart

Walmart

10,001+ employees

Global retail chain offering affordable products

Compensation Overview

$117k - $234k/yr

+ Performance Bonuses + Stock

Senior, Expert

Company Historically Provides H1B Sponsorship

Sunnyvale, CA, USA

This is a hybrid role, requiring some in-office presence.

Category
Technical Writing
Content & Writing
Required Skills
Postman
Git
HTML/CSS
Requirements
  • BA/BS in Computer Science, Software Engineering, or a relevant area
  • 10+ years of experience in technical product documentation
  • 5+ years of experience in developer-facing API documentation
  • 2+ years of developer experience
  • Experience with Postman, linting tools, using a command line interface, GitHub, HTML, and CSS
  • Knowledge of API technical concepts, webhooks, authentication, and authorization
  • Proficiency in extracting SME knowledge and communicating it in a meaningful way
  • Excellent planning, organizational, and execution skills, with an ability to manage multiple, competing priorities in a fast-paced, constantly changing environment
  • Knowledge of technical writing standards and the ability to adhere to a style guide
  • A track record of excellent communication and cooperation, preferably in a global and culturally diverse organization
  • Excellent writing skills and the ability to make complex topics easy and engaging
Responsibilities
  • Gather information, interview subject matter experts (SMEs), and conduct research.
  • Partner closely with engineering, product, operations, and onboarding teams to identify content gaps.
  • Work with product stakeholders to identify API audience information, requirements, and documentation deliverables.
  • Synthesize content requests and data from multiple sources into accurate documentation and cohesive content plans.
  • Write and publish best-in-class API reference documentation, Postman collections, tutorials, getting started guides, FAQs, troubleshooting, and release notes.
  • Participate in the team’s efforts to establish API documentation style and process guidelines.
  • Understand how end users use API-related documentation and advocate for end-user needs to produce successful documentation.
  • Make recommendations to help the team choose the best API documentation writing and publishing tools.
  • Contribute to the ongoing evolution of API documentation, strategy, design, and implementation.
  • Provide peer reviews and coaching for team members.
  • Track and report project schedules and assignments while working toward set deadlines.
Desired Qualifications
  • Experience with JIRA, Confluence, and ReadMe
  • Portfolio of API documentation created in previous roles
  • Experience with API documentation for marketplace platforms

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical stores with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability. Unlike many competitors, Walmart also offers financial services and health and wellness services, such as pharmacies and vision centers. The company's goal is to save people money and support communities, as demonstrated during the COVID-19 pandemic through vaccine administration and essential goods availability.

Company Size

10,001+

Company Stage

IPO

Headquarters

Bentonville, Arkansas

Founded

1962

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Simplify's Take

What believers are saying

  • Walmart's partnership with Klarna offers flexible payment options, increasing customer satisfaction.
  • AI-driven Wally tool streamlines product selection, potentially boosting merchant sales.
  • Super Savings Week enhances competitive positioning against Amazon, attracting price-sensitive customers.

What critics are saying

  • AI assistant Wally may face data privacy and security challenges.
  • Minecraft collaboration might not appeal to all customer segments, risking marketing mismatches.
  • Partnership with Klarna could alienate customers preferring other BNPL providers.

What makes Walmart unique

  • Walmart's AI assistant Wally automates merchant operations, enhancing efficiency and sales.
  • Collaboration with Minecraft attracts younger demographics, boosting brand engagement through gamification.
  • Strategic pricing during Amazon's sale captures market share with competitive deals.

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Benefits

PTO: Paid vacation, sick time, personal time and holiday time

10% discount on regularly priced general merchandise and fresh fruits and vegetables

6% 401(k) match to all employees, including hourly workers, after one year

Roth IRA available

Associate Stock Purchase Plan

maximum and eligible preventive care covered at 100%

Health reimbursement plans

Company News

GameRant
Mar 22nd, 2025
Walmart Announces New Minecraft Collab

Simultaneously with the launch of the server, Walmart has launched new Minecraft merchandise, including items inspired by the movie.

OPI
Mar 20th, 2025
Mirakl names Americas CEO

Online marketplace specialist Mirakl has named former Walmart executive Scott Eckert as CEO of its Americas region.

Mashable
Mar 19th, 2025
Walmart's Super Savings Week is set to drop prices during the Amazon Big Spring Sale

Walmart's Super Savings Week is set to drop prices during the Amazon Big Spring Sale.

All About AI
Mar 19th, 2025
Walmart Unveils AI Assistant to Help Merchants Find the Best Products!

Recognizing these challenges, Walmart developed Wally, an AI-driven tool built on proprietary data to automate time-consuming processes.

Today
Mar 18th, 2025
Walmart's 'Super Savings Week' is coming - what we know so far

Today, Walmart announced a Super Savings Week that will kick off March 24.

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