Community Development Qualification Manager

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GENERAL FUNCTION:

The Community Development Qualification Manager is responsible for managing and overseeing the team of individuals responsible for the qualification and compliance of community development loans, services, and investments under the Community Reinvestment Act (CRA). This role involves ensuring that all activities meet regulatory requirements and contribute to the Bank’s CRA performance goals. The manager will work closely with internal and external stakeholders to identify, qualify, and document community development opportunities.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Evaluate and qualify community development (CD) loans, services, and investments to ensure compliance with CRA regulations.

Establish and maintain a first line testing process for CD activities, including robust data integrity quality control (QC) processes.

Maintain up-to-date knowledge of CRA regulations and guidelines.

Prepare and submit required documentation and reports to regulatory agencies.

Collaborate with internal departments, including lending, investment, and compliance teams, to identify and qualify CRA-eligible activities.

Build and maintain relationships with community organizations, government agencies, and other external stakeholders to identify community development opportunities.

Monitor the performance of qualified community development activities and ensure they meet CRA goals and objectives.

Prepare regular reports on the status of community development activities and their impact on CRA performance.

Provide training and guidance to internal teams on CRA qualification criteria and best practices.

Stay informed about industry trends and best practices in community development and CRA compliance.

SUPERVISORY RESPONSIBILITIES:

Responsible for providing employees timely, candid, and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.

MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

Bachelor’s degree in finance, business administration, public administration, or equivalent work experience required.

Master’s degree or designation as a Certified Regulatory Compliance Manager (CRCM) preferred.

Minimum of 7 years’ experience in community development, CRA compliance, or a related field.

Advanced working knowledge of CRA regulations with a focus on community development activities.

Experience preferred in CD data validation or operational risk management. Must understand analytics and compliance risk framework. Experience in a cross- functional environment working with various consumer products and constructing and explaining CRA requirements are essential.

Demonstrated ability to lead a team in planning and accomplishing projects, identifying responsibilities, tasks, deadlines and pursuing their timely completion while producing a high-quality work product and summarizing large amounts of information in a concise manner.

Strong communication, time management, organizational, analytical, and problem-solving skills; attention to detail.

Proficient with Microsoft office products, such as Word, Excel, PowerPoint and Outlook.

WORKING CONDITIONS:

Normal office environment with little exposure to dust, noise, temperature and the like.

Extended viewing of a computer screen.

Community Development Qualification ManagerLOCATION -- Cincinnati, Ohio 45202

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.