Full-Time

Infra Support Engineer

Atlan

Atlan

201-500 employees

Data collaboration workspace

Data & Analytics
AI & Machine Learning

Senior

Remote + 1 more

Required Skills
Kubernetes
Microsoft Azure
Python
Java
Postgres
AWS
Elasticsearch
Redis
Cassandra
Google Cloud Platform
Requirements
  • Expert in one of the cloud - AWS/Azure/GCP
  • Deep understanding of Kubernetes
  • Have worked on one of the following tools - Argo CD, Argo Workflow, Loft vCluster, or Prometheus/Grafana
  • Experience in one or more of the following: Java, Python or Go
  • Have working experience with multi-tenancy on Kubernetes
  • Exceptional verbal, presentation, and written communications skills to convey information clearly to different audiences
Responsibilities
  • Be responsible for debugging technical issues inside a complex stack involving virtualization, containers, microservices, etc
  • Take ownership of customer cloud issues and follow up on the status of problems with respective workgroups on behalf of the end customer
  • Proactively take calls and manage service levels and abandon rates during business-critical needs
  • Handling major incidents by coordinating with multiple teams
  • Manage outage events proactively and lead from the front while acting as a Priority Incident Manager
  • Generate scripts and templates required for the automatic provisioning of resources
  • Stay well-informed about the failures and complications related to the cloud
  • Be the driving force for correct incident response and blameless postmortems
Desired Qualifications
  • Working experience with Cassandra, Elasticsearch, PostgreSQL or Redis is a plus

Company Stage

Series B

Total Funding

$96M

Headquarters

, New York

Founded

2019

Growth & Insights
Headcount

6 month growth

16%

1 year growth

38%

2 year growth

140%
INACTIVE