Full-Time
Strategy & Operations Manager
Success Department
Updated on 8/1/2026
Pennylane
1,001-5,000 employees
Real-time accounting platform for SMBs
No salary listed
Île-de-France, France
Hybrid
Hybrid work in the Paris office.
 Business & Strategy (1) |
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- A Master degree (Bac+5) in management, engineering, or business school.
- A minimum of 8 to 10 years of experience in operations, consulting, or managing complex projects.
- Professional proficiency in French and English.
- At least 2 years of demonstrated team supervision and change-management experience.
- In-depth knowledge of CRM and ERP environments, including Salesforce, and workflow automation.
- The ability to design robust, documented process architectures.
- The ability to manage performance through meaningful key performance indicators.
- The ability to model activity forecasts and staffing plans.
- The ability to solve complex problems pragmatically.
- The ability to build scalable long-term systems while deploying tactical workarounds when appropriate.
- The ability to alternate between strategic thinking and hands-on execution.
- Manage a team of five Strategy and Operations Analysts by setting and tracking individual objectives and supporting their skills development and career growth with the Human Resources Business Partner.
- Review and challenge the team’s analyses, workflows, and tools to ensure relevance, rigor, and impact.
- Define and maintain the Strategy and Operations roadmap in alignment with Partner Success priorities.
- Prioritize initiatives, allocate resources, and define the team’s scope to maximize business impact.
- Design and ensure the coherence of process architecture within the department, documenting each stage of the employee journey.
- Design clear working interfaces between Sales, Product, and Partner Success teams.
- Ensure that employees understand and adopt processes by establishing training and feedback mechanisms.
- Supervise the evolution of the department’s software stack, particularly Salesforce, with the CRM team while maintaining system integrity.
- Design automation solutions that can absorb growth in the volume of accounting firms without loss of quality.
- Act as the strategic partner and right hand to the Director of Partner Success by providing analytical and critical perspective on department activity.
- Contribute to forecasting models, activity forecasts, and short- and medium-term staffing plans.
- Make concrete strategic recommendations about the department’s service model, investment priorities, and productivity levers based on data analysis.
- Ensure the reliability of critical key performance indicators and produce dashboards for proactive department management with the Data teams.
- Serve as the primary point of contact for Product, Sales, Marketing, and Customer Care departments.
- Coordinate contributions from cross-functional Data and CRM/Salesforce teams and influence their roadmaps to align with Partner Success needs.
- Conduct impact analyses before initiatives launch, identify technical, human, and timing dependencies, and determine the required project sizing.
- Ensure information flow among organizational stakeholders and propose solutions to improve end-to-end workflows.
- Experience in a scale-up or in an organization of more than 1,000 people that has undergone a period of strong growth.
- Experience managing managers.
- Experience with large-scale deployments such as a new tool, team structuring, or software migration.
- Experience with cross-functional and functional teams without direct hierarchical authority.
Pennylane is a financial and accounting platform for SMBs and their accountants that centralizes all financial data in real time. It lets managers manage invoicing, payments, cash flow, and reporting while giving accountants a single production tool. The service is subscription-based and designed to be used by both the company and its external accountant, with real-time visibility and a single source of truth. It targets France and Europe, offering features like sales/purchase management, cash flow forecasting, dashboards, and is a certified Partner Dematerialization Platform (PDP) for upcoming e-invoicing rules.
Company Size
1,001-5,000
Company Stage
Series E
Total Funding
$443.9M
Headquarters
Paris, France
Founded
2020
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Simplify's Take
What believers are saying
- Pennylane’s $200M 2025 raise accelerates AI development and European expansion to reach €100M ARR and profitability by year-end.
- AI-driven automation for bookkeeping and real-time insights positions Pennylane to lead Europe’s AI accounting race serving 800K companies.
- Mandatory e-invoicing reform in France by 2026 drives massive SMB adoption as Pennylane enables seamless B2B transactions via PDP certification.
What critics are saying
- Qonto’s 2026 PDP gateway directly displaces Pennylane’s e-invoicing advantage, forcing SMBs to switch tools for compliance within 6–12 months.
- Cegid’s acquisition of Shine creates a unified AI co-pilot replicating Pennylane’s dual-accountant-client model, undercutting its core value proposition in 12–18 months.
- Major French accounting networks like FIDAC may shift to Cegid or Xero post-2026 e-invoicing reform, severing Pennylane’s primary 90% customer acquisition channel.
What makes Pennylane unique
- Pennylane’s accountant-first model with AI copilot for complex edge cases fosters deep European accounting firm partnerships.
- Pennylane is the only certified PDP Partner in France, ensuring compliance with mandatory e-invoicing reform by September 2026.
- Pennylane’s unified all-in-one platform eliminates data exchange between SMEs and accountants, unlike Xero or QuickBooks.
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Benefits
Remote Work Options
Company Equity
Home Office Stipend
Wellness Program
Paid Vacation
Health Insurance
Lunch Credits
Flexible Work Hours
Gym Membership
401(k) Company Match
Growth & Insights and Company News
6 month growth
↑ 2%1 year growth
↑ 0%2 year growth
↑ 0%The funding round values Pennylane at $4.25bn, according to a report.
Pennylane, a French accounting software startup, has raised $200 million in a funding round led by TCV, with participation from Blackstone Growth and existing investors Sequoia, DST, CapitalG and Meritech. Founded in 2020 by Arthur Waller, Pennylane offers an all-in-one platform combining accounting production, financial management and payments, designed for seamless collaboration between accountants and their clients. The company differentiates itself from competitors like Xero and QuickBooks through its European regulatory focus and partnership approach with accounting firms. The platform features AI-driven automation, real-time financial insights and integrated payment tools. Pennylane now supports 6,000 accounting firms and 800,000 companies, employing 1,000 people. The funding will accelerate AI development and European expansion as the company approaches profitability.
French company Pennylane is negotiating a fresh investment of around $200 million at a $4.25 billion valuation.
Pennylane, a French fintech, has secured a €75 million funding round, doubling its valuation to €2 billion. The company plans to leverage new invoicing regulations and AI to expand, focusing on France before targeting continental Europe. With 4,500 accounting firms and 350,000 SMEs as clients, Pennylane aims to capitalize on France's mandatory e-invoicing reform by 2026. CEO Arthur Waller projects $100 million ARR this year, emphasizing AI's role in enhancing accountant services.
French startups raised €163 million this week, with AI-focused companies securing €119 million. Notable funding includes Pennylane, which raised €75 million, Roof with €20 million, and Qevlar AI with €9.3 million. Other startups like PyannoteAI, Parallel, Ed AI, and Feedae also contributed to the total.