Food & Beverage Duty Manager

Job Description

An exciting opportunity has become available for an experienced Food & Beverage Duty Manager to join our Conference & Events operations team, leading the delivery of exceptional banquet and event experiences while driving service excellence and team performance. Reporting to the Food & Beverage Events Manager, you will be responsible for the efficient and smooth operation of the conference and banquet operations; while ensuring a high level of guest and team satisfaction.

• You will form part of the Food & Beverage leadership team providing ongoing support, training and development to team members.
• This is a dynamic role working and managing the Conference & Events operations.
• Work closely with the Food & Beverage Events Manager, Director of Food & Beverage and Hotel Manager to support revenue initiatives and maintain cost controls
• Assist in the recruitment, onboarding and training of new team members which a particular focus on ensuring we maintain brand standards and cultivate an upselling culture
• Meet and greet all conference clients to ensure expectations are met.
• Prepare, manage and assist in facilitating event operational requirements.
• Prepare and manage team members for a smooth operation, including conducting briefings and ensuring grooming standards are met
• Ensure rosters have adequate number of team members for future events.
• Attend all banquet event meetings.
• Effectively handle client feedback and provide a prompt positive outcome.
• Regular interactions with Sales & Marketing team

Qualifications

• 2+ years’ experience within a fast paced Food & Beverage operations.
• Banqueting experience is highly regarded.
• Sound understanding of emerging trends in the industry, with an innovative mindset.
• Strong focus and passion for hotel, food and beverage operations, and guest satisfaction.
• Ability to excel within a busy operation and be able to multitask with a warm friendly approach
• Ability to work a rotating roster, including mornings, evenings, weekends and public holidays.
• Possession of impeccable attention to detail and time management skills.
• Ability to work independently and lead a team to deliver successful operations.
• Flexible and able to embrace and respond effectively to change.
• Ability to facilitate corporate and social events.
• Must hold a valid RSA

Additional Information

Benefits and Perks

• Enjoy exclusive Accor discounts and global benefits, including but not limited to accommodation and food & beverage discounts for you, your family and friends.
• Access to Accor Partner Benefits such as Europcar.
• Discounted onsite car park available.
• Access to confidential Employee Assistance Program.
• Inclusive and diverse environment.
• A friendly and supportive work environment.
• Excellent opportunity to further grow and develop your career with an industry leader
• Reward and recognition programs, including Annual Service Recognition and Accor Tenure Milestone recognition
• Mentoring and career development along-side experienced and dedicated professionals.

Apply today to start a conversation and see where your Accor career can take you!

We are unable to provide sponsorship, so Australian working rights are required.