Team Lead

Position Overview:
As the Team Lead, you will be responsible for overseeing a team of 15-25 In Store Product Samplers participating in a retail sampling program across multiple locations in the Southwestern Ontario district (Niagara way) and a Kitchener district TL. You will ensure the program runs smoothly, maintaining high standards of execution, communication, and overall team performance. This role is ideal for a highly organized, quick-thinking problem solver who can manage logistics, provide on-the-spot solutions, and inspire a large team.

Contract: Until Feb 13th, 2026

Scope of responsibilities:

• Lead, manage, and support a team of 15-25 Brand Ambassadors across multiple retail locations.
• Ensure all sampling activities meet company standards and program goals.
• Monitor team performance, providing coaching and feedback to ensure high levels of engagement and customer service.
• Troubleshoot and resolve issues quickly and effectively to maintain program integrity.
• Coordinate with internal teams to manage schedules, inventory, and logistics.
• Communicate clearly and effectively with team members, clients, and stakeholders.
• Ensure all Product Samplers adhere to health and safety guidelines, including proper food handling practices.

Experience requirements:

• Proven experience in a supervisory or team lead role, preferably in retail or event environments.
• Strong organizational skills with the ability to multitask and manage multiple locations simultaneously.
• Excellent communication skills, with the ability to inspire and motivate a large team.
• Quick thinker and problem solver who can make decisions under pressure.
• Must have a valid driver’s license and access to a reliable vehicle for travel.
• Willing to obtain a Food Handlers Certificate.
• Flexibility to work weekends and adapt to changing schedules.

Why Join Us?

• Competitive pay and travel allowances.
• Opportunity to lead a large, dynamic team in an exciting retail environment.
• Gain experience in program management and brand activation.

Brand Momentum is committed to providing accommodations for people with disabilities. Accommodations are available upon request. Please contact our Human Resources department for more information. We thank all those who apply, however, only selected candidates will be contacted. 

Our Commitment:

• Enduring Success: We are not just about achieving success; we're about sustaining it. As a market leader in quality and innovation, we foster a fun culture where both employee and client aspirations can be realized.

• Delivering on Promises: We are passionate about delivering on our promises to both clients and our people. Our innovative approach ensures we consistently provide exceptional value and flexibility, always striving to exceed expectations.

• Core Values: Our commitment to integrity, respect, empowerment, and fun is woven into the fabric of our company. We believe in fostering a responsible and flexible work environment that allows our team members to thrive.

• Sustainability: We prioritize sustainable suppliers and work with vendors and clients to offset the environmental impact of our programs, contributing to a greener future.

• Diversity and Inclusion: We are dedicated to fostering a culturally diverse workplace. We value diverse perspectives and are committed to building a team that celebrates individual backgrounds, experiences, and talents. We believe in the power of diversity to drive stronger, more innovative outcomes.

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