Operations Analyst II @ STORD

Operations Analyst II

Posted on 11/29/2022

INACTIVE

Locations

Union City, GA, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Data Analysis

PowerPoint/Keynote/Slides

Communications

Excel/Numbers/Sheets

Requirements

Excellent oral/written communication skills
Passionate attention to detail - able to work meticulously and quickly
Strong multi-tasking skills; capable of juggling multiple projects at once
Proficient in Excel, Word and PowerPoint
Capable of handling the pressure of accelerated deadlines and multiple ad hoc requests

Responsibilities

Own the process of uploading client data into our software platform and be responsible for data accuracy and timeliness
Managing large data upload projects or migration tasks that require coordinating with multiple team members and other teams
Ensure quality control for global shipping documents
Consolidating data and building custom reports
Collaborate with Operations Specialists, Customer Success Managers, Fulfillment Operations, and our customers
Frequently send communication to Stord Clients and Fulfillment Operations regarding orders, inventory, reports and all applicable account requests
Escalate issues via email/phone to appropriate internal & external partners
Ensure all account SLA's are adhered to
Review and approve account invoices
Monitor and be able to speak to warehouse activity for owned accounts
Set up and participate in several zoom meetings with Stord Clients and Fulfillment Operations
Create and/or revise SOPs
Conduct Process reviews to identify opportunities for improvement
Manage data tracking tools for data analysis, identifying trends and report purposes

Desired Qualifications

Previous startup experience
Previous logistics experience

Stord’s mission is to make supply chains a competitive advantage with best-in-class port-to-porch logistics combined with the integrated technology that brands need to connect, orchestrate, and optimize their supply chains. We’ve pioneered Cloud Supply Chain, which combines all of the digital and physical elements of logistics that leading businesses need in a unified offering.

With Cloud Supply Chain, Stord is enabling companies to compete and grow with world-class logistics – including warehousing, freight and fulfillment – in a single, integrated platform that’s available exactly when and where they need it. Hundreds of B2B and B2C companies like Body Armor, Advanced AutoParts and Dollar General use Stord to make their supply chains perform with the speed, flexibility and ease of the cloud.

Our rapidly growing team is headquartered in the heart of Atlanta’s vibrant tech community and is led by former operators from Amazon, XPO, Ryder, Coyote, Convoy, and Manhattan Associates. Stord is backed by over $325M in funding from Kleiner Perkins, BOND, Founders Fund, D1 Capital, Salesforce Ventures, Susa Ventures, Lux Capital, Lineage Logistics, and Franklin Templeton Investments at a unicorn valuation of over $1.3 billion.

Come help us help businesses out-deliver their competition with Cloud Supply Chain.

About the Operations Analyst Position:

We are looking for Operations Analyst to join our growing Fulfillment team!

In this role, you will be responsible for data ingestion, quality control, and working with clients to ensure smooth data migration.

This role is primarily onsite at our Atlanta, Georgia FC.

What You’ll Do:

Own the process of uploading client data into our software platform and be responsible for data accuracy and timeliness
Managing large data upload projects or migration tasks that require coordinating with multiple team members and other teams
Ensure quality control for global shipping documents
Consolidating data and building custom reports
Collaborate with Operations Specialists, Customer Success Managers, Fulfillment Operations, and our customers.
Frequently send communication to Stord Clients and Fulfillment Operations regarding orders, inventory, reports and all applicable account requests
Escalate issues via email/phone to appropriate internal & external partners
Ensure all account SLA’s are adhered to
Review and approve account invoices
Monitor and be able to speak to warehouse activity for owned accounts
Set up and participate in several zoom meetings with Stord Clients and Fulfillment Operations
Create and/or revise SOPs
Conduct Process reviews to identify opportunities for improvement
Manage data tracking tools for data analysis, identifying trends and report purposes

What You’ll Need:

Excellent oral/written communication skills
Passionate attention to detail – able to work meticulously and quickly
Strong multi-tasking skills; capable of juggling multiple projects at once
Proficient in Excel, Word and PowerPoint
Capable of handling the pressure of accelerated deadlines and multiple ad hoc requests

Bonus Points:

Previous startup experience
Previous logistics experience

Culture Snapshot:

Our team is passionate about sitting at the intersection of enterprise technology and global logistics. The Stord company culture is electric, and we are proud to offer a career experience that will make you excited to come to work every day. We are creating an environment of continuous improvement through collaboration and diverse thinking by solving challenging problems and working with talented and smart colleagues. At Stord you will have daily opportunities to learn and inspire those around you. You will be surrounded by a team of self-starters who are motivated to have an impact through driving results.

Below are a few perks of joining our team:

Competitive salary and bonus
Friendly, Passionate, and Intelligent Employee Base
Creative Problem Solving and Entrepreneurial Thinking
Fast-Paced Environment
Low-Ego, Solution-Driven Culture
Community Involvement and Volunteer Opportunities
Employee Resource Groups: Women of Stord, JEDI (Justice, Equity, Diversity, & Inclusion), Stord-Serves, & More

Benefits:

401(k)
Medical, Dental, and Vision Insurance
Life and Disability Insurance
Health Savings Account (HSA) option
Employee Assistance Program (EAP) - Mental Health Resources
Paid Parental Leave
Gym Stipend
Paid Time Off
Paid holidays
And more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

201-500 employees

Website

Fulfillment, warehousing, and freight for B2C and B2B,

Company Overview

Stord's mission is to make your supply chain a competitive advantage.

Benefits

Flexible PTO - Take the time you need when you need it. Because you’re at your best when you rest, relax, and recharge.
Mental Health Support - We give you access to free and confidential support. Because mental health is just as important as physical health.
Paid Parental Leave - No matter how you become a parent (birth, adoption, foster care placement), you’ll get up to 6 weeks of paid bonding time.
Health and Life Insurance - We provide medical, dental, vision, life and short-term disability insurance to support you and your family.
Wellness Reimbursement - You’ll get up to $50 a month to invest in your health and fitness. Gym memberships, wellness apps – whatever keeps you moving!

Company Core Values

Bias Toward Action - Each step forward, no matter how small, leads us to better solutions, faster.
Build for the Long Term - We’re focused on leaving a positive impact in our work and in our relationships.
Eternal Optimism - Problems give us an opportunity to get creative and learn something new.
Transparency and Candor - We’re fostering an environment where everyone feels comfortable sharing feedback and opinions.
Empower Others - We hire great people so they can do great work and become the experts at what they do.
Learn and Iterate - We continually refine what we do and how we do things in order to be the best we can be.