Media Operations Coordinator

Who We Are:

Winning today isn’t about spending more; it’s about knowing more, understanding more, and acting faster.

Mogul & Co is The Media Intelligence Company, a managed service media buying and analytics agency that combines predictive technology, advanced analytics, and high-performance media execution to answer one critical question: How does every $1 in media create the next $10 in revenue and business growth?

We break down silos to deliver end-to-end strategy, turning data into action, and focusing on outcomes over activity. Every campaign is an opportunity to learn, optimize, and drive stronger results for our clients and for each other. We are entering a pivotal phase of growth, scaling rapidly with strong momentum. Our leadership brings together two worlds:

• Silicon Valley operators who have built cutting-edge AI, automation, and data platforms

• Fortune 500 and agency executives with experience managing global P&Ls and billions in media investment

This combination shapes how we operate: focused, precise, data-driven, and relentlessly oriented toward performance and long-term value creation. At our core, our values define how we show up every day:

• Excellence – Own it. Deliver. Always aim higher.

• Integrity – Do right by clients, colleagues, and the work — especially when no one's watching.

• Courage – Challenge the norm. Say the hard thing. Never settle.

• Conviction – Commit fully. Back your work. See it through.

At Mogul & Co, data is at the center of everything we do, but it’s our people, mindset, and ambition that turn that data into meaningful growth.

About the Role:
Mogul & Co is seeking a Media Operations Coordinator to join our growing team. This role is hybrid with Chicago as the preferred location. As a Media Operations Coordinator, you will support the strategy, day-to-day execution, and ongoing management of client media campaigns across a variety of industries. This is a hands-on, entry-level role where you'll assist with building, trafficking, monitoring, and optimizing campaigns under the guidance of senior team members, helping ensure performance goals are met.

You'll also support client communications and help translate results and best practices across media channels for internal team review. In addition, you'll collaborate closely with cross-functional teams, including Data Analytics & Product, Business Development, Media Operations, and Finance, to support smooth campaign delivery and high-quality client service.

Key Responsibilities:

• Assist with the trafficking and campaign build process across social and programmatic platforms (Google platforms is a plus), ensuring accuracy and timely launch

• Capture and organize screenshots and proof of performance (POPs) for campaign documentation and client reporting

• Assist with billing and invoicing processes, including reconciling media plans against actuals and flagging discrepancies

• Help identify relevant media opportunities for current clients within budget, under the direction of senior team members

• Support day-to-day communication with clients and vendors, including pulling real-time reporting and assisting with reconciliation of media plans

• Assist with real-time campaign monitoring, optimization, and cross-channel reporting (digital and traditional)

• Help compile ongoing performance reporting and support the team in surfacing insights across marketing channels

• Maintain accuracy in data entry, reporting, and campaign documentation

• Support budget stewardship by tracking spend and flagging discrepancies to senior team members

• Learn media platforms and tools with the goal of eventually supporting onboarding of future new hires

• Apply feedback from senior team members to continuously improve day-to-day execution

• Support the adoption of media management tools and software

• Collaborate with internal teams (Data Science, Business Development, Media Operations) to support seamless campaign delivery

• Build foundational fluency in traditional media planning and buying to support fully integrated media strategies

• Assist in consumer and industry research using various research tools and platforms

• Regular exposure to and education on emerging media types and technology partners

• Perform other duties as assigned by management

Who You Are:

Experience, Education & Certification:

• 0–2 years in digital/traditional media or agency account management; internship experience welcomed

• Bachelor's degree in Marketing or related field required

• Certifications such as TTD, Meta Blueprint, and Google Ads are a plus (or willingness to obtain)

Growth Mindset & Coachability:

• A proactive learner who is eager to build a foundation in media strategy and execution

• Comfortable receiving feedback, asking questions, and adapting quickly in a fast-paced environment

• Detail-oriented and organized, with a strong desire to grow into a media strategist role

Analytical Skills:

• Developing comfort with performance metrics, reporting, and optimization

• Strong attention to detail with an interest in statistics, analytics, and campaign performance

• Eager to build problem-solving skills through hands-on campaign work

Soft Skills & Personal Qualities:

• Strong interpersonal and communication skills, able to interact professionally with clients, internal management, and team members at all levels

• Solid organizational skills with the ability to track and meet deadlines on assigned tasks

• Self-motivated, proactive, and maintains a positive "can-do" attitude with the ability to thrive in a fast-paced, dynamic startup environment

• Comfortable with ambiguity and changing priorities; eager to learn and adapt to evolving business needs

• Passionate about the media and advertising industry and eager to stay on top of trends and innovations

• Ability to work independently and multi-task

Technical Skills:

• Familiarity with social media ad platforms, programmatic DSPs, or other media management systems & tools

• Proficient in Microsoft Office; exposure to industry tools and channels such as Google Analytics, Facebook/Instagram, YouTube, Video, Connected TV, Native, or 3rd party ad servers is a plus

• Experience with project management tools such as Asana a plus

• Demonstrated proficiency working in MS Excel, MS Power Point (Pivot Tables, VLOOKUP, complex calculations, etc)

Why This Role Matters:

By embodying our cardinal values of EXCELLENCE, INTEGRITY, COURAGE & CONVICTION you will directly contribute to agency growth through:

• Creating integrated, data-driven campaign strategies that maximize client ROI across traditional and digital channels while building lasting client relationships

• Developing innovative cross-platform approaches that adapt to evolving media landscapes and emerging opportunities in social, programmatic, and connected TV

• Proactively identifying growth opportunities for current clients through strategic upselling and budget optimization, directly contributing to agency revenue expansion

• Strengthening our client service excellence by mentoring junior talent and implementing process improvements that scale our account management capabilities

You will have the opportunity to help shape this role while sharing knowledge across teams and contributing to our company's forward-thinking culture.

We have already seen tremendous growth, but we are still early on in our journey. If you are ambitious, have an analytical mindset, and are passionate about making a significant impact in redefining the future of marketing while driving Mogul & Co’s continued success, we are excited to hear from you.

Mogul & Co. believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Mogul & Co. will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.