Full-Time

Member Outreach and Engagement Consultant

Dentaquest

Posted on 1/4/2025

Sun Life

Sun Life

10,001+ employees

Global financial services for insurance and investments

Fintech
Financial Services

Compensation Overview

$53k - $79.5kAnnually

+ Incentive Awards

Junior, Mid

Greenwood Village, CO, USA

Candidates must live in Colorado.

Category
Operations Consulting
Consulting
Required Skills
Data Science
Word/Pages/Docs
Excel/Numbers/Sheets

You match the following Sun Life's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • High school diploma
  • College degree in a related field is preferred
  • 2 years job related experience
  • Familiarity with computer software such as Microsoft Office (Word, Excel, Outlook)
  • Typing skills of 40+ words per minute
  • Effective oral communication and business writing skills
  • Attention to detail, accuracy and organizational skills
  • Effective interpersonal skills
  • Ability to prioritize and adapt to changing priorities
  • Required to attend additional training as requested/deemed necessary
  • Frequent travel up to 50% of the time, including ability to travel long distances
Responsibilities
  • Collaborate with internal teams including marketing, data science and national outreach and connect with external community groups and state agencies to develop and execute customized outreach strategies for improving oral health outcomes of enrollees
  • Implement enrollee outreach and education programs with the goal of improving oral health literacy as well as ensuring compliance with contractual requirements
  • Develop and implement strategy to increase enrollee utilization to and achieve dental EPSDT goals as required by client contract and/or goals
  • Establish community relationships and partnerships that provide for participation in health care initiatives and programs in the dental and medical public health arena to create dental and program awareness
  • Develop educational materials and training tools in accordance with federal and state requirements for non-dental healthcare providers, managed care organizations and community organizations to engage them in the effort to educate Medicaid enrollees on the importance of oral health
  • Manage workflow, time and program interventions within budget parameters and contractual timelines
  • Provide enrollee care coordination including collaboration with Case Managers, Client Engagement and/or Provider Engagement to facilitate enrollee access to care
  • Track and monitor performance measures and report results to management and state agency if applicable
  • Organize, plan and source community opportunities to participate in events (health fairs, faith-based organizations, schools etc.) to provide enrollees with education on oral health and when feasible secure provider to conduct onsite dental screenings
  • Provide enrollees with guidance and referrals during events based on information gathered during interactions with enrollees and results of dental screening
  • Attend and plan events throughout the state based on results of EPSDT metrics, county demographics and utilization patterns. Ensure events are distributed equally throughout the state, rural and urban areas and comply with quota and requirements of the contract
  • Represent the company in a professional manner at all times
  • Communicate to management ways to improve processes and productivity of company
  • Establish and maintain professional relationships with client and community contacts
  • Complete special projects as requested
Desired Qualifications
  • Experience working in a managed care environment is preferred
  • Knowledge of healthcare advocacy activities is preferred
  • Knowledge of the Medicaid program requirements is preferred

Sun Life offers a variety of financial services, including life insurance, health insurance, financial planning, and investment solutions. Their products are designed to help individuals, businesses, and institutions achieve financial security and improve their overall well-being. Sun Life operates in multiple regions, including Canada, the United States, Asia, and Europe, which allows them to serve a diverse client base. The company generates revenue through premiums from insurance policies, fees for financial planning services, and returns from investment products. A key aspect that sets Sun Life apart from its competitors is its commitment to sustainability, with a goal of reaching net zero emissions by 2050.

Company Stage

IPO

Total Funding

N/A

Headquarters

null, null

Founded

1865

Simplify Jobs

Simplify's Take

What believers are saying

  • Sun Life's focus on digital health aligns with rising demand for telehealth services.
  • Sustainable investment products are gaining traction, benefiting Sun Life's eco-friendly initiatives.
  • AI integration in financial services enhances Sun Life's customer experience and efficiency.

What critics are saying

  • Digital-first insurers pose a competitive threat to Sun Life's market share.
  • Rising interest rates globally may impact Sun Life's investment product profitability.
  • Climate-related events could increase claims and underwriting losses for Sun Life.

What makes Sun Life unique

  • Sun Life's global presence spans North America, Asia, and Europe, enhancing market reach.
  • Commitment to sustainability with a net zero emissions goal by 2050 sets Sun Life apart.
  • Strong partnerships, like with the Boston Celtics, bolster community engagement and brand visibility.

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Benefits

Health Insurance

Life Insurance

Disability Insurance

Paid Vacation

Paid Sick Leave

Parental Leave

401(k) Retirement Plan

401(k) Company Match

Flexible Work Hours

Hybrid Work Options

Wellness Program

Mental Health Support

Company Equity

Stock Options

INACTIVE