Full-Time

Tech Lead Java

Posted on 10/31/2025

Nextiva

Nextiva

1,001-5,000 employees

Cloud-based CXM platform for omnichannel communications

No salary listed

Chennai, Tamil Nadu, India

Hybrid

Category
Software Engineering (1)
Required Skills
Kubernetes
NoSQL
SQL
Java
Docker
Microservices
REST APIs
Spring
Requirements
  • 9+ Years of relevant experience in building Java, Springboot, Microservices based applications from scratch
  • Excellent foundation in computer science, algorithms
  • Excellent in writing loosely coupled code in Java, Spring, Springboot, Service Oriented Architecture (SOA) designs/ Microservices
  • Knowledge of Docker and Kubernetes is a plus
  • Database (SQL & NoSQL)
  • Knowledge on Continuous Integration and Continuous Deployment
Responsibilities
  • Communicate regularly with stakeholders, project managers, quality assurance teams, and other developers regarding progress on tasks assigned
  • Create and maintain workflows with teams to provide visibility and to ensure workload balance for consistent visual designs
  • Develop and oversee testing schedules in client server environment, addressing various browsers and devices to ensure that content is displayed as intended
  • Produce quality code, raising the bar for team performance and speed
  • Write code and tests, build prototypes, resolve issues, and profile and analyze bottlenecks
  • Design robust APIs
  • Optimize code for performance and scalability
Desired Qualifications
  • Project ownership
  • Self-motivation and dedication
  • Ability to work with deadlines
  • Multi-tasking, managing multiple tasks
  • Attention to detail
  • Team player as well as individual contributor
  • Willing to develop new projects, debug, and fix issues in existing projects
  • Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success.
  • Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies.
  • Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams.

Nextiva offers a cloud-based, all-in-one communications platform called NextOS for businesses, combining VoIP, video conferencing, live chat, SMS, email, and social media management. It runs in the cloud and unifies multiple channels in a single interface, with AI features like call transcriptions, sentiment analysis, intelligent routing, and workflow automation, and it integrates with Salesforce, Microsoft Teams, and Google Workspace. The platform stands out by delivering a true multi-channel CXM and UC solution with built-in social media management, deep integrations, and scalable deployments supported by long-standing operations and backing from Goldman Sachs. Its goal is to simplify and improve business communications and customer interactions by providing a single, powerful platform that automates workflows and expands AI-driven capabilities globally.

Company Size

1,001-5,000

Company Stage

Growth Equity (Venture Capital)

Total Funding

$200M

Headquarters

Scottsdale, Arizona

Founded

2008

Simplify Jobs

Simplify's Take

What believers are saying

  • India innovation hub enables cost-effective AI development while building Asia-Pacific market proximity.
  • Workforce Scheduling expansion captures $2B+ contact center productivity management market segment.
  • Channel Chief appointment signals aggressive superagency expansion with proven go-to-market leadership.

What critics are saying

  • RingCentral's superior Microsoft Teams integration captures 25% more SMB VoIP migrations.
  • Goldman Sachs withholds follow-on funding due to stagnant 10% YoY revenue growth.
  • India hub triggers 20% engineer attrition, delaying global platform rollout nine months.

What makes Nextiva unique

  • Unified CXM platform integrates voice, video, chat, SMS, email, social media in single interface.
  • AI-powered journey intelligence tracks interactions, predicts customer needs, orchestrates seamless experiences.
  • Protector 12 fraud management system strengthens telecom security against VoIP vulnerabilities.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Flexible Work Hours

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Wellness Program

Mental Health Support

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

1%

2 year growth

2%
VestaCall
Mar 23rd, 2026
VestaCall vs Nextiva: which business phone system is right for you?

VestaCall vs Nextiva: which business phone system is right for you? By Sarah Chen March 23, 2026 Nextiva is one of those companies that's quietly huge. They don't get the headlines that Zoom or RingCentral get, but they serve over 100,000 businesses and have a reputation for genuinely good customer support - which is kind of ironic for a phone company, since so many phone companies are terrible at their own customer service. Vestacall Limited get compared to Nextiva a lot because Vestacall Limited both target mid-market businesses that need more than a basic phone system but don't want enterprise complexity. Here's where Vestacall Limited overlap and where Vestacall Limited diverge. The fundamental difference. Nextiva is building a unified customer experience platform - phone, CRM, surveys, analytics, social media management, all in one ecosystem. Their vision is that you shouldn't need separate tools for communication, customer management, and customer feedback. VestaCall is building the best possible phone and contact center platform. Vestacall Limited is deep, not wide. Vestacall Limited focus on voice communication, contact center operations, and AI-powered call handling - and Vestacall Limited integrate with your existing CRM and tools rather than trying to replace them. Neither approach is wrong. The question is what your business needs more: breadth or depth. Feature comparison. | Feature | VestaCall | Nextiva | | Business phone | Yes | Yes | | AI transcription | All plans | Higher tiers | | AI call routing | Smart routing | Standard routing | | Contact center | Built-in | Available (Nextiva Contact Center) | | CRM | Integrates with Salesforce, HubSpot, etc. Built-in CRM available | | Video conferencing | Via integrations | Yes | | Customer surveys | No | Yes (built-in) | | Social media management | Channel integration | Yes (built-in) | | SMS/MMS | Yes | Yes | | WhatsApp | Yes | Limited | | Local numbers (any area code) | Yes | Yes | | AI sentiment analysis | Yes | Limited | | AI call scoring | Yes | Limited | Pricing. | Tier | VestaCall | Nextiva | | Starter | $19/user/month | ~$25-30/user/month | | Professional | $29/user/month | ~$30-40/user/month | | Enterprise | Custom | Custom | Nextiva's pricing varies by team size (larger teams get lower per-user rates) and billing period (annual vs. monthly). VestaCall's pricing is flat regardless of team size on published plans. Where Nextiva wins. * Built-in CRM and survey tools. If you want communication + CRM + customer feedback in one platform, Nextiva's bundled approach saves you from managing multiple subscriptions. * Onboarding experience. Nextiva is consistently praised for their setup process. They assign dedicated onboarding specialists and walk you through configuration step by step. * Video conferencing included. Like RingCentral, Nextiva includes video meetings in their platform. VestaCall relies on integrations with Zoom/Teams. * Customer feedback tools. Built-in surveys and NPS tracking that tie into their communication data. VestaCall handles customer feedback through AI CSAT prediction rather than surveys. Where VestaCall wins. * Lower pricing with more AI. AI features like transcription, smart routing, and sentiment analysis are available at lower price points. * Deeper contact center. QA monitoring, agent performance dashboards, workforce management, and omnichannel routing are built into the core platform. * Conversational AI. Self-service AI that handles routine requests across voice, chat, and messaging. Nextiva's AI capabilities are less focused on autonomous resolution. * International coverage. Numbers in 100+ countries with strong coverage outside the US. Nextiva is more US-focused. * WhatsApp Business. Native WhatsApp integration for businesses with international customers. Not a Nextiva strength. The right choice. Choose Nextiva if you want an all-in-one platform that combines communications, CRM, and customer feedback tools - and you value tight integration between these functions over having the absolute deepest capabilities in any one area. Choose VestaCall if you want the best possible phone and contact center experience, you already have a CRM you're happy with, and you want AI-powered call handling that goes deeper than what bundled platforms offer. Both are solid choices for growing businesses. Try VestaCall free for 14 days and compare the experience directly. Sarah Chen Head of Product, VestaCall Frequently asked questions. Stop losing revenue to missed calls & poor CX. Get started with a free setup, number porting, and a 14-day no-credit-card free trial. No credit card required. Full access. Start in 5 minutes.

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