Full-Time

Tech Service Desk

Confirmed live in the last 24 hours

Unisys

Unisys

10,001+ employees

Provides IT services and digital solutions

Data & Analytics
Consulting
Enterprise Software
Cybersecurity

Junior

Salt Lake City, UT, USA

Must be located in SLC, Utah.

Category
IT Support
IT & Security

You match the following Unisys's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • High School Diploma or GED required
  • May require technical certification or Associate Degree
  • Generally, 1-2 years’ experience in area of responsibility
  • Must be located in SLC, Utah
Responsibilities
  • Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.
  • Requests handled include support of hardware, software, client and COTS applications as well as network and user administration.
  • Escalates complex problems to other resolver teams or vendors.
  • Utilizes problem solving and analytical skills to effectively resolve challenging incidents.
  • Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries.

Unisys offers IT services and solutions that help businesses and government agencies improve their operations through digital transformation, cloud services, cybersecurity, and data analytics. Their tailored solutions combine consulting, managed services, and proprietary products to enhance security and drive innovation. Unisys stands out from competitors by focusing on ethical technology adoption and sharing insights on emerging technologies through blogs and podcasts. The company's goal is to support clients in achieving their business objectives while ensuring responsible implementation of new technologies.

Company Stage

IPO

Total Funding

N/A

Headquarters

Bethel Township, Pennsylvania

Founded

1984

Simplify Jobs

Simplify's Take

What believers are saying

  • Unisys's Cargo Portal Services platform expands its global logistics footprint with Qatar Airways.
  • The company is a leader in multi-public cloud services, enhancing digital agility.
  • Unisys is recognized as a top employer in Asia-Pacific, boosting its brand reputation.

What critics are saying

  • Leadership transition to Mike Thomson may lead to strategic shifts or instability.
  • Increased competition in logistics technology could challenge Unisys's Cargo Portal Services.
  • Maintaining high employee satisfaction may strain resources if not balanced with operations.

What makes Unisys unique

  • Unisys excels in digital transformation, cloud services, and cybersecurity solutions.
  • The company is recognized for its leadership in customer experience and digital workplace solutions.
  • Unisys's ethical technology framework guides responsible and sustainable innovation.

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Benefits

Unlimited Paid Time Off

401(k) Company Match

Health Insurance

Health Savings Account/Flexible Spending Account