New Markets Sales Order Coordinator @ Axon

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Axon is expanding into New Markets and is growing our team! We need a high energy, process focused Sales Order Coordinator to work with internal teams at Axon and support a streamlined customer order experience. In this role you will coordinate processing of all opportunities and facilitate implementation of New Markets specific requirements into Axon processes. You will serve as the conduit between sales, program management and our internal teams to ensure efficient execution of orders, compliance to customer requirements and adherence with internal policies and procedures.

What You’ll Do

Location:Remotely from the United States. Scottsdale, AZ or Boston, MA are highly preferred.
Direct Reports:0

Support New Market sales teams in providing a seamless order experience to our customers.
Become an expert in Axon’s products, pricing, and sales programs, and work with sales representatives to ensure sales quotes sent to customers are accurate and aligned with customer requirements and Axon process needs.
Track and prioritize quote creation and process accurate customer and distributor orders by capturing and entering all pertinent order details within order management systems.
Ensure complete processing of all New Markets opportunities
Review contracts with program management and ensure that pertinent information has been translated from contract/Purchase order into relevant systems for processing
Work with internal and external teams on all other order transactions, including training, returns, and warranty orders.
Communicate effectively with and respond to/act on requests both from internal stakeholders and directly from customers/distributors.
Act as first line control for contractual risk management, ensuring that contracts are reviewed and approved in line with company policy and that deviation are appropriately escalated/monitored.
Ensure that appropriate filing and documentation is maintained for all customer transactions.
Support the Sales and Post-sales teams with all back-office processes, including on boarding new customers/partners and driving Salesforce compliance.
Support other finance functions with inquiries relating to customer invoice collection.
Generate and maintain dashboards to track and report on relevant metrics
Support and assist your teammates.
Other tasks as might be required from time to time.

What You Bring

Bachelor’s degree or equivalent applicable experience.
2+ years of relevant order entry experience
Ability to learn on the go, be a self-starter
High attention to detail
Exceptional organizational skills
Customer-centric attitude
Demonstrable track record of working within defined processes (turning complexity into process)
Ability to manage to and communicate with group of 10+ stakeholders
Ability to work cross-functionally in groups and understand complex workflows
Intermediate MS Office skills
Ability to work both individually and collaboratively in a fast moving and often ambiguous environment.
Ability to frequently juggle multiple high-priority deadline-driven projects at once
Prior experience with Salesforce
Understanding of state and local government purchasing a plus.
Concern for high quality deliverables and deadlines

Benefits that Benefit You

Competitive salary and 401k with employer match
Discretionarypaid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 44,000 in the lowest geographic market and USD 66,000 in the highest geographic market. The on target earnings range for this role is between USD 48,000 in the lowest geographic market and USD 75,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visitwww.axon.com/careers/benefits(http://www.axon.com/careers/benefits).

Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Compensation Overview

Join Axon and be a Force for Good.

Benefits that Benefit You

6 month growth

1 year growth

2 year growth

Benefits