New Markets Sales Order Coordinator
Remote
Posted on 2/10/2024
INACTIVE
Axon

1,001-5,000 employees

Develops non-lethal public safety technologies and solutions
Company Overview
Axon, originally founded as TASER International, is a company deeply rooted in a mission to protect life, aiming to reduce gun-related deaths by 50% in 10 years. It offers a comprehensive network of devices and applications, making it a leader in public safety solutions. The company's culture is driven by purpose, inviting those who seek meaningful careers to contribute to their goal of creating a safer world.
Hardware
Aerospace

Company Stage

N/A

Total Funding

$246M

Founded

1993

Headquarters

Scottsdale, Arizona

Growth & Insights
Headcount

6 month growth

9%

1 year growth

24%

2 year growth

78%
Locations
Cambridge, MA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Salesforce
CategoriesNew
Sales & Account Management
Requirements
  • Bachelor’s degree or equivalent applicable experience
  • 2+ years of relevant order entry experience
  • High attention to detail
  • Exceptional organizational skills
  • Customer-centric attitude
  • Demonstrable track record of working within defined processes
  • Ability to manage and communicate with a group of 10+ stakeholders
  • Intermediate MS Office skills
  • Prior experience with Salesforce
  • Understanding of state and local government purchasing a plus
Responsibilities
  • Support New Market sales teams in providing a seamless order experience to our customers
  • Become an expert in Axon's products, pricing, and sales programs
  • Track and prioritize quote creation and process accurate customer and distributor orders
  • Review contracts with program management and ensure that pertinent information has been translated from contract/Purchase order into relevant systems for processing
  • Work with internal and external teams on all other order transactions, including training, returns, and warranty orders
  • Communicate effectively with and respond to/act on requests both from internal stakeholders and directly from customers/distributors
  • Act as first line control for contractual risk management
  • Ensure that appropriate filing and documentation is maintained for all customer transactions
  • Support the Sales and Post-sales teams with all back-office processes, including on boarding new customers/partners and driving Salesforce compliance
  • Support other finance functions with inquiries relating to customer invoice collection
  • Generate and maintain dashboards to track and report on relevant metrics
  • Support and assist your teammates
  • Other tasks as might be required from time to time
Desired Qualifications
  • Ability to work both individually and collaboratively in a fast moving and often ambiguous environment
  • Ability to frequently juggle multiple high-priority deadline-driven projects at once
  • Concern for high quality deliverables and deadlines