We’re ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we’ve been helping our clients develop products that are changing the world, whether that’s by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or creating the fully autonomous electric taxi of tomorrow. Our team of more than 600 people works across industries including aerospace, medical devices and life sciences, unmanned systems and robotics, automotive OEM and tier 1 suppliers, commercial vehicle, electric vehicles, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centers.
ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing.
When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world’s most technical engineering challenges. Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level. You don’t have to take our word for it that we are a great place to work—we were named on the 2023 Top Workplaces list thanks to feedback from our proud employees.
The opportunity:
1. Support ADC / NM Operations On-boarding Program and PR initiatives (e.g. Tours, building access, new manpower set-up) to all ADC members
2. Make connections and work closely with our internal business partners to ensure we are providing quality support, as well as with HR/IT.
Daily Tasks:
1. Support Team in set-up process for new manpower at ADC, including but not limited to building access, zones, equipment and program needs, fielding questions and finding solutions to report back to requestor
1. Work cohesively with on-boarding team and reporting any issues as they occur
2. Propose additional communication solutions focusing on in pre-boarding thru on-boarding of program
3. Understand audience needs and continuously suggest changes to PDCA and enhance services provided
4. Work with entire team to enhance all manpower experiences
5. Actively participate in team meetings and support back-up of team events
6. Coordinate training requirements (e.g., Activity sheets, Learning plans, class materials)
7. Create a great first impression (welcome packages, orientation, etc)
8. Re-prioritize work schedule based on in-coming project deadlines and never hesitate to ask questions
9. Large portion of position is detailed data tracking for in-coming manpower set-up; inputting data into systems with access and tools necessary for their roles in a timely manner
Top 3 Required Skills:
1. Excellent Communicator: Support new hire questions/concerns, tours
2. Should be a doer and respond quickly and effectively; excellent customer service is the priority
3. Self-motivated, creative, and detail oriented with ability to work with: Microsoft platform, SharePoint, HLC, Adobe, Lotus Notes
ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.
