Full-Time
Guest Service Agent
Updated on 8/23/2026
Drury Hotels
Family-owned hotel company
No salary listed
Joplin, MO, USA
In Person
 Administrative & Executive Assistance (1) |
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- A warm and friendly manner when relating to and interacting with the public.
- Demonstrated attention to detail while handling multiple tasks simultaneously.
- Familiarity with handling money, making change, and using office machines in day-to-day activities.
- Ability to speak and receive written and verbal direction in English.
- Willingness and ability to work alone as scheduled.
- Assist guests in a friendly, efficient, courteous, and professional manner.
- Perform front-desk functions, including checking guests in and out, promoting company programs, maintaining guest records, handling cash, monitoring guest satisfaction, and resolving problems.
- Assist with breakfast and 5:30 p.m. Kickback service, including food preparation, setup, guest service as host or bartender, and cleanup.
- Maintain a high standard of integrity, service, and hospitality for customers and co-workers.
- Provide courteous and friendly guest service to ensure an exceptional guest experience.
Drury Hotels is a family-owned hotel company operating properties across the United States. The company develops, owns, and operates hotels that provide lodging, food service, meetings, reservations, and guest amenities. It serves business and leisure travelers, groups, employees, suppliers, and communities near its properties. Its operating model centers on company-operated hotels supported by reservations, revenue, sales, technology, facilities, procurement, and corporate services. Teams work across guest service, housekeeping, food service, maintenance, sales, revenue, technology, and management. Teams support coordinated daily delivery.
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Headquarters
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Founded
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