Full-Time

Enterprise Solutions Architect

Glia

Glia

201-500 employees

Unified platform for digital customer service interactions

Fintech
AI & Machine Learning

Senior

Remote + 1 more

Required Skills
Python
React.js
Ruby
HTML/CSS
Requirements
  • 2+ years experience in client-facing development
  • Recent Front-end development experience (Using HTML, React JS, ES6, CSS)
  • Recent experience using Python and/or Ruby
  • Familiar with the lifecycle of SaaS
  • Experience working with other engineers of similar, or same, discipline during short sprints
Responsibilities
  • Design and prototype solutions by working with clients to understand their business & technical needs and propose creative and comprehensive solutions to their problems
  • Understand clients' business needs, transform them into a technical vision, and inspire and guide the delivery of this technical vision
  • Validate Solution Implementation, Delivery, and Deployment
  • Be able to educate and lead local and remote teams to follow your solution
  • Communicate clearly and effectively in an in-depth technical level and translate to business needs
Desired Qualifications
  • Call Center and/or Fintech experience are a

Glia stands out as a leader in the customer service industry with its unique ChannelLess™ Architecture, which allows businesses to seamlessly shift between digital customer service, traditional call centers, and automation, thereby driving revenue, efficiency, and customer loyalty. The company's proven success is demonstrated by its partnerships with over 400 financial institutions globally, enhancing their customer experience and business outcomes. The increasing preference for remote service among customers, as noted by the Regional Director of Operations for OneMain Financial, further underscores Glia's relevance and effectiveness in today's digital age.

Company Stage

Series D

Total Funding

$152.3M

Headquarters

New York, New York

Founded

2012

Growth & Insights
Headcount

6 month growth

1%

1 year growth

13%

2 year growth

55%
INACTIVE