Full-Time
Key – Account Manager
d/f/m
Confirmed live in the last 24 hours
Vivenu
51-200 employees
Unified platform for event ticketing management
Junior, Mid
Tampa, FL, USA
Position requires onsite presence in Tampa.
- have a bachelor's or equivalent degree
- have excellent language skills in English
- have a willingness to commit to our customers and maintain close relationships
- have a customer-oriented mentality and an affinity for digital solutions
- have strong organizational skills and a solution-oriented attitude
- have excellent communication and problem-solving skills and grasp complex problems quickly
- have experience dealing with customers as an Account Manager and SaaS customer success management
- have experience with entertainment or sports ticketing (highly preferred)
- advise and inspire our customers and accompany them throughout the entire customer life cycle
- build a deep understanding and expertise for the vivenu platform
- plan and implement strategic projects with your customers
- anticipate the wishes and needs of your customers and respond to them
- organize workshops and other events to further strengthen customer loyalty
- collaborate across teams on the further development of the vivenu platform and provide direct customer feedback
Vivenu provides a unified ticketing platform that helps clients manage, market, and analyze ticket sales for events of all sizes. The platform simplifies the ticketing process, making it user-friendly and enjoyable for both organizers and attendees. Clients can create personalized ticket shops, manage various sales channels, and access analytics to optimize ticket sales. Unlike traditional ticketing services, Vivenu empowers clients by giving them full control over their ticketing operations, revenue, and customer data, eliminating cumbersome workflows. The platform is scalable, catering to events ranging from small gatherings to large festivals, with the goal of enhancing the event experience and increasing ticket sales.
Company Stage
Series B
Total Funding
$63.6M
Headquarters
Düsseldorf, Germany
Founded
2018
6 month growth
↑ 11%1 year growth
↑ 20%2 year growth
↑ 90%
Simplify's Take
What believers are saying
- Vivenu's recent $50 million Series B funding round underscores strong investor confidence and provides ample resources for growth and innovation.
- Partnerships with prestigious institutions like Stanford Athletics highlight Vivenu's ability to attract high-profile clients and enhance its market reputation.
- The addition of experienced professionals like Jeff Landry and Dave Benway to the team strengthens Vivenu's operational and technical expertise.
What critics are saying
- The event ticketing market is highly competitive, with established players potentially limiting Vivenu's market penetration.
- Reliance on continuous technological innovation means that any lag in development could impact Vivenu's competitive edge.
What makes Vivenu unique
- Vivenu's API-first approach offers unparalleled flexibility and integration capabilities, setting it apart from traditional ticketing platforms.
- The platform's emphasis on full data ownership and revenue control empowers event organizers, a significant departure from the restrictive practices of larger competitors.
- Vivenu's scalable solution caters to both small and large events, providing a versatile tool for a wide range of clients.
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