Full-Time
Key – Account Manager
Confirmed live in the last 24 hours
Vivenu
51-200 employees
Unified platform for event ticketing management
Mid
Tampa, FL, USA
This position is onsite in Tampa.
You match the following Vivenu's candidate preferences
Employers are more likely to interview you if you match these preferences:
- have a bachelor's or equivalent degree
- have excellent language skills in English
- have a willingness to commit to our customers and maintain close relationships
- have a customer-oriented mentality and an affinity for digital solutions
- have strong organizational skills and a solution-oriented attitude
- have excellent communication and problem-solving skills and grasp complex problems quickly
- have experience dealing with customers as an Account Manager and SaaS customer success management
- advise and inspire our customers and accompany them throughout the entire customer life cycle
- build a deep understanding and expertise for the vivenu platform
- plan and implement strategic projects with your customers
- anticipate the wishes and needs of your customers and respond to them
- organize workshops and other events to further strengthen customer loyalty
- collaborate across teams on the further development of the vivenu platform and provide direct customer feedback
- have experience with entertainment or sports ticketing (highly preferred)
Vivenu provides a unified ticketing platform that helps clients manage, market, and analyze ticket sales for events of all sizes. The platform simplifies the ticketing process, making it user-friendly for both event organizers and attendees. Clients can create personalized ticket shops, manage various sales channels, and access analytics to enhance ticket sales. Unlike traditional ticketing services, Vivenu empowers clients by giving them full control over their ticketing operations, including revenue and customer data, while eliminating cumbersome workflows. The goal of Vivenu is to disrupt the event ticketing market by offering a scalable solution that allows event organizers to take charge of their ticketing needs.
Company Stage
Series B
Total Funding
$63.6M
Headquarters
Düsseldorf, Germany
Founded
2018
6 month growth
↓ -2%1 year growth
↓ -2%2 year growth
↓ -4%
Simplify's Take
What believers are saying
- Vivenu's partnership with Stanford Athletics enhances its credibility and market presence.
- The rise of white-label solutions aligns with Vivenu's platform features.
- Growing demand for data-driven marketing supports Vivenu's analytics functionalities.
What critics are saying
- Increased competition from similar API-first platforms may affect Vivenu's market share.
- Operational demands from Stanford Athletics partnership could strain Vivenu's resources.
- Reliance on API-first technology may pose integration challenges with legacy systems.
What makes Vivenu unique
- Vivenu offers full control over revenue and customer data for event organizers.
- The platform provides a scalable solution for both small and large events.
- Vivenu's API-first technology allows seamless integration and customization for clients.
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Benefits
Professional Development Budget
Flexible Work Hours