Who We Are
Join a team that puts its People First! First American’s Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
We’re looking for a detail-oriented individual who takes initiative, is a team player, is looking to learn new things, and wants a solid career path. In this role you will work in a dynamic, fast-paced setting supporting our Land Acquisition Escrow Department. Job duties include but are not limited to answering phones, opening orders, setting up wires, ordering payoffs, reviewing title reports, sending out closing packages, receipting in funds, recording packages, supporting escrow officers, compiling and sending out Purchase Agreements. This position plays a key role in transforming the commercial real estate experience by empowering our employees and customers to deliver next-generation solutions and results.
What You’ll Do:
- Assist in the escrow process for simple and complex commercial transactions such as preparing documents for closing, inputting closing statement information, and handling disbursement and follow-up
- Communicate regularly with customers during the escrow process; adapts communication style as needed
- Interpret various agreements as they relate to escrow closings
- Work with innovative technologies to enable escrow transactions and communicates with customers to provide a phenomenal customer experience
What You’ll Bring:
- Exceptional at prioritizing time and workloads to meet established deadlines
- Passionate about helping customers while maintaining a professional and positive attitude
- Excellent verbal and written communication with both our internal team and external customers
- Ability to speak, read, and write fluently in English.
- Problem solver who has strong organizational skills, is detail oriented, and has a natural curiosity with an eagerness to learn
- Thrives in contributing to a team where we come together to deliver beyond customer expectations
- General ability to use Windows, Microsoft Office applications (Outlook, Word, Excel, and Teams) and ability to quickly adapt to new software applications and technologies
- High school diploma or GED
- 2+ years of escrow-related experience preferred
Pay Range: $19.01-$26.05 hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
