Full-Time
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Updated on 9/10/2026
PFCU
51-200 employees
Michigan credit union offering financial services
No salary listed
Portland, MI, USA
In Person
Bachelor's
 Finance & Banking (1) |
|---|
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- A high school diploma or equivalent is required.
- Two years of mortgage experience is required; two or three years is preferred.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and government regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to present information effectively and respond to questions from managers, employees, clients, members, and the general public.
- Ability to perform mathematical calculations involving whole numbers, common fractions, decimals, rates, ratios, and percentages.
- Ability to apply common-sense understanding to written, oral, or diagrammed instructions and solve problems involving concrete and non-standardized variables.
- Must register with the federal registry system and maintain good standing under SAFE Act requirements for residential mortgage originations.
- Ability to maintain confidentiality of member, employee, and Credit Union information.
- Ability to follow security, regulatory, Bank Secrecy Act, Office of Foreign Asset Control, Red Flag, Anti-Money Laundering, and other compliance policies.
- Ability to perform the physical demands of the role, including occasionally lifting or moving up to 50 pounds.
- Solicit outside referrals by attending networking events and meeting with realtors and other applicable parties.
- Originate first mortgage, home equity, and home equity line of credit loans.
- Interview applicants to determine financing objectives and goals.
- Analyze mortgage applications and collect supporting documentation to identify suitable mortgage products based on member needs and financial goals.
- Educate and update members about the loan process, timing, interest rates, and closing costs.
- Summarize loan requests, prepare submission packages, and submit them to lending authorities for decisions.
- Sell loans secured by real property and accept applications in person, by telephone, and through internet applications.
- Refer consumer loan product cross-sell opportunities to a Consumer Lending Originator.
- Make outbound calls to members who obtained other loans to pursue their mortgage or home equity business through referrals from a Consumer Lending Originator.
- Sell supporting products and services offered by PFCU.
- Complete external business visits and establish referral relationships.
- Maintain knowledge of Credit Union mortgage products, lending policies, and secondary-market programs available to members.
- Discuss loan alternatives and closing costs with members.
- Accept applications sent from branch offices and received by phone.
- Prepare and send required disclosures.
- Close mortgage and home equity loans with members as needed.
- Perform mortgage servicing functions as needed.
- Maintain the cleanliness and security of the work area and equipment.
- Participate in training opportunities, conferences, educational functions, and meetings as requested by management.
- Perform other duties assigned by supervisors.
- Follow applicable regulatory and policy compliance requirements.
- Two or three years of mortgage experience is preferred.
PFCU is a Michigan-based credit union that provides financial services to individuals and businesses. It offers savings and checking accounts, personal loans, credit cards, and mortgages, plus digital banking through online and mobile apps. As a member-owned, not-for-profit institution, PFCU aims to give members competitive rates and personalized service. The product suite works by pooling member deposits to fund loans and lines of credit, with revenue generated from interest and service fees; members can manage their accounts and applications entirely online or via mobile devices. PFCU differentiates itself from competitors through its member-owned structure, local Michigan focus, and emphasis on tailored customer service and community-oriented banking. The goal is to help Michigan residents and businesses save, borrow, and manage money securely and affordably.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Portland, Oregon
Founded
1947
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Simplify's Take
What believers are saying
- PFCU's 2025 assets reached $820 million, signaling scale and lending capacity.
- Member growth and 13 locations support cross-selling mortgages, cards, and auto loans.
- Spanish online access in 2026 expands reach among Michigan households.
What critics are saying
- Big-bank digital tools and fintech lenders compress PFCU's rate advantage by 2027.
- Scienaptic dependency concentrates underwriting and fraud workflows inside one vendor stack.
- Michigan recession-driven credit losses would hit a $820 million balance sheet quickly.
What makes PFCU unique
- PFCU's Michigan-only member field and 13-branch footprint create local deposit stickiness.
- Scienaptic AI went live February 2025, improving auto approvals by 24%.
- PFCU added FraudShield in August 2026, tightening loan-originations fraud controls.
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Benefits
Professional Development Budget
Company News
PFCU Credit Union's Ben Weller honored as Chamber Member of the Year by Grand Ledge Chamber of Commerce. * 5 days ago PFCU Credit Union is proud to announce that Community Engagement Coordinator, Ben Weller, has been named Chamber Member of the Year by the Grand Ledge Chamber of Commerce. This prestigious award recognizes an individual who has made a significant and positive impact within the local community through active involvement with the Chamber, as well as exceptional dedication to community engagement. In his role at PFCU, Ben Weller has been instrumental in strengthening community partnerships, supporting local initiatives, and advancing financial wellness efforts. His commitment extends beyond the workplace, as he consistently volunteers his time and energy to programs that benefit local students, families, and organizations throughout his local community, including the Grand Ledge area. "Ben exemplifies what it means to serve the community with passion and purpose," said Robyn Heron, Chief Marketing Officer of PFCU Credit Union. "This recognition is a wonderful reflection of the outstanding work Ben does in representing PFCU. It is especially gratifying to celebrate Ben's professionalism, advocacy, and unwavering commitment to the communities we serve." Weller's work with the Grand Ledge Chamber of Commerce has helped foster meaningful connections between local businesses, schools, and community members. His efforts have played a key role in enhancing community engagement and promoting initiatives that support long-term growth and success. "I'm incredibly honored to receive this recognition," said Weller. "This award is a direct reflection of PFCU's commitment to the communities we serve. I'm grateful for the opportunity to work alongside so many dedicated individuals who are passionate about making a difference." PFCU congratulates Ben on this outstanding achievement and thanks him for his continued dedication to building stronger communities. For more information about PFCU Credit Union and its community involvement, visit www.pfcu4me.com. About PFCU: A full-service financial institution with 13 office locations from Flint to Caledonia, over 57,000 members and $834 million in assets. As a not-for-profit cooperative, PFCU is owned and governed by its members. Anyone who lives, works, worships, or attends school in the state of Michigan can join PFCU. To find out more visit www.pfcu4me.com.
By: Scienaptic Systems IncLeAnne M. Hixson, CLO at PFCU Credit UnionMedia ContactChandan Pal***@scienaptic.comPhoto:https://www.prlog.org/ 13008142/1 Chandan PalEnd-- Leading global AI-powered automated credit underwriting platform provider, Scienaptic AI , announced today that PFCU Credit Union has chosen to implement its AI-powered credit decisioning platform. The credit union aims to streamline its credit underwriting process by utilizing Scienaptic's fair, inclusive, and regulatory-compliant AI platform.Initiated by the employees of the Holley Carburetor plant in Portland, Michigan in 1947, PFCU's humble beginning started when its employees pooled their resources and applied as a credit union. Today, PFCU stands as a full-service financial institution, offering a comprehensive range of financial services to meet the diverse needs of its members. With assets exceeding $800 million and a membership base surpassing 55,000, PFCU has expanded its footprint to encompass 13 locations across mid-Michigan, extending its reach from as far East as Flint to as far West as Caledonia."Our dedication to service, personal commitment, trust, honesty, and integrity has been the heartbeat of our credit union since its inception," said LeAnne M. Hixson, Chief Lending Officer at PFCU Credit Union