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Teamcenter/Helpdesk
Confirmed live in the last 24 hours
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Confluence
JIRA
Git
Management
SCRUM
Requirements
  • With that vision in mind, we are looking for an Application Engineer - Level 1 support to join our CMES team. The goal of the Application Engineer at Wisk is to provide first level support for users of our Siemens suite of tools such as Teamcenter, Polarion, NX, Opcenter, Quality module and other applications that integrate with the Siemen suite of tools. In support of this goal, you will be part of the CMES team that has responsibility to ensure policies, processes and engineering systems support Program Management, Engineering, Supply Chain, Quality and Production
  • Your goal is to make sure that our Siemens suite of tools (Teamcenter, NX, Polarion, Opcenter, etc.) are configured and maintained. You will also work with our Program Management, Core Engineering, Production, and Quality teams to understand their processes and needs, and be a customer advocate in team strategy discussions
  • Experienced supporting lifecycle management tools such as Teamcenter, Polarion, Cameo, NX or Opcenter
  • Answering helpdesk (Jira) tickets in relation to engineering systems such as Teamcenter, NX, Fibersim, Opcenter, and Polarion
  • One on one Teamcenter user support
  • Document help guides using tools like confluence
  • Lead training sessions
  • Deliver daily support to customers via phone, remote access, and in person
  • Troubleshoot installation issues and connectivity issues and work with IT or development team to conclude them
  • Experience with agile methodologies and experience working on Scrum teams
  • Familiarity with software development practices, including software configuration management tools such as SVN and git
  • Familiarity with system development practices, especially in regulated industries
  • Familiarity working in regulated industries (aerospace, medical, automotive, etc.) and with aerospace industry standards (ARP 4754, ISO 26262, IEC 61508, etc.)
  • In this role, the candidate must be self-motivated, proactive and have the ability to resolve issues based on user experience
  • BS, MS, or Ph.D. in Engineering, Computer Science or other relevant fields
  • 6+ years of experience working in Polarion and Cameo environments with excellent understanding within the areas of requirements management and systems modeling
  • Ability to understand complex technical systems and work within a highly regulated environment
  • Ability to adapt and operate under ambiguity
  • Ability to work cross-functionally with excellent communication skills
  • You are a highly motivated, self starting individual with a broad set of skills and never afraid of facing complex technical challenges
  • You are a solution oriented individual with a strong analytical mindset
  • You have strong communication skills and can easily tailor your communications to suit the audience
  • You can adapt quickly or propose changes needed to achieve early results in a timely fashion
  • You embrace challenges and take commitments and deliver results within reasonable expectations
  • You are a positive team player
Responsibilities
  • As part of the core engineering organization, and deployed in the configuration management and engineering systems team you will act as an application engineer for a novel type of aircraft development targeting the autonomous UAM market
  • Have experience with one-on-one engineering application systems user support (Preferably Siemens tools sets like Teamcenter, NX)
  • Manage daily help desk support tickets
  • Work with IT to develop and deploy application packages for upgrades or new tools
  • You will take part in supporting deployment, configuration and troubleshooting lifecycle management tools such as Teamcenter, Polarion, Cameo, NX or Opcenter software tools
  • You will support CMES during all engineering systems deployments
  • You will help support problem solving activities such as verification and validation of requirements within the Siemens environment
  • You will help coordinate process development and engineering systems integration within the Siemens suite of tools
  • You will take part in weekly scrum meetings, monthly deep dive meetings, and coordination meetings with engineering, manufacturing and other functional teams
Desired Qualifications
  • You are familiar with Teamcenter PLM environment
  • You are familiar with aircraft or aerospace requirements development
  • You have familiarity with ARP4754A and its application to aircraft development lifecycle
Wisk

201-500 employees

Urban air-mobility company
Company Overview
Wisk’s mission is to provide safe everyday flight for everyone through their aircrafts and services which are centered around the highest aviation safety standards. The company has built an industry-leading autonomy platform on proven aviation systems with autopilot, precision navigation, and data links augmented with Wisk’s proprietary and decision-making logic software.
Benefits
  • 100% paid employee medical, dental, & vision benefits, plus generous cost-sharing for spouse/dependent coverage
  • 401(k) plan with 50% employer matching
  • 9/80 alternative work schedule with every other Friday off
  • Commuter benefits & Flexible Spending Account (FSA)
  • Flexible time off to maintain a healthy work-life balance, plus 10 paid holidays per year
  • Quarterly wellness stipend to help maintain a healthy lifestyle
  • Annual company match for charitable giving
  • Communications allowance
  • Education assistance and flight lesson subsidy
  • Free electric vehicle charge stations at HQ
  • Daily catered lunch in Wisk facilities
Company Core Values
  • Make a difference
  • Inspire Innovation
  • Be Empowered
  • Bring People In
  • Lead with Safety