Institutional Credit Management Business Manager (C13)

Citi continues to enhance its business control and governance framework by building out Institutional Credit Management (ICM), a new function in the 1st Line of Defense, to house and consistently manage credit risk activities performed across its Institutional Client Group organization. ICM’s objective is to provide integrated “end-to-end” credit underwriting, identification, measurement, management, and monitoring for wholesale credit risk across the enterprise.  Within ICM, the Credit Product Strategy & Operations organization is designed to lead and manage the operational and governance functions to design, execute, monitor, and govern the global credit strategy across ICM including Talent, Training, Staffing, Communications, Governance, and Controls.

This role will report to ICM’s Head of Talent and Communications.

Key Responsibilities:

• Primarily responsible for supporting all recurring and ad-hoc processes related to training, talent, engagement, and communications across Institutional Credit Management including:
  • Direct training and communications support for the Wholesale Lending Product Management pillar, in addition to others across the ICM organization
  • Partnership with ICM pillar and industry heads and any direct training staff within the ICM pillars to ascertain core training needs related to systems, processes, and job functions and support where needed
  • Responsibility for routine and ad hoc training reporting
  • Administrative processes associated with Credit Officer and Senior Credit Officer designation
  • Compilation of presentation materials related to the end-to-end performance management process, specific to the ICM organization
  • Organize and lead ICM-wide VOE initiatives and partner with pillar and industry heads to increase participation in centrally driven activities
  • Support the Head of ICM Talent and Communications on ad hoc projects as needed
• Partner with Head of Talent and Communications as well as the Training and Communications Leads to monitor and track key performance drivers across ICM.
  • Determine appropriate metrics to measure performance across all ICM pillars
  • Partner with internal ICM reporting teams to track and measure progress and performance in a simple and consistent way

Key Competencies:

• Strong business acumen and executive presence with the ability to execute the strategic vision of the organization
• Excellent organizational, planning, analytical and influencing skills, leveraged in a global team and often “virtual” environment
• Detail-oriented, but comfortable partnering at the strategic level as well
• Demonstrated ability to successfully manage multiple projects, and schedules simultaneously
• Strong communication and presentation skills; comfortable working directly with business heads and senior executives
• Proactive problem-solving skills; able to formulate creative solutions to day-to-day problems and make decisions in an expedited manner if needed
• Ability to interact, gain buy-in from and influence effectively with diverse cultures and backgrounds, at times with people outside of direct reporting structure
• Ability to organize and prioritize deliverables, often with concurrent deadlines and shifting priorities
• Ability to manage thru ambiguity and make decisions without constant guidance
• Demonstrates a sense of urgency, with the ability to thrive in an entrepreneurial, fast-paced, and high-energy work environment
• Able to perform primary job function independently, and without a great deal of direct supervision

Experience and Qualifications:

• BA/BS or higher degree in Finance, Human Resources, or Business administration; or equivalent work experience
• Minimum of 5 years of experience in a Finance, Risk Management, Operations, Underwriting, Human Resources, or Project Management function. Prior Credit Risk experience preferred, but not required.
• Action-oriented and able to manage multiple tasks simultaneously and shift focus as needed as priorities change
• Creates alignment and transparency across the team by openly communicating both team and individual goals and development areas, and connects team purpose to overall firm strategy
• Exhibits strategic leadership skills by defining short and long-term goals, assigning resources along with defining and tracking performance metrics to ensure results
• Demonstrates strong ethics and integrity at all times, especially when under pressure
• Microsoft Office experience (Word, Excel, and PowerPoint) skills
• Language skills in addition to English preferred but not required (e.g. Spanish, Portuguese, or Chinese)

Education

• Bachelor’s/University degree, master’s degree preferred

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Job Family Group:

Product Management and Development

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Job Family:

Product Strategy and Planning

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Time Type:

Full time

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Primary Location:

Getzville New York United States

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Primary Location Full Time Salary Range:

$92,000.00 - $138,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Nov 26, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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