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Product Documentation Engineer
Posted on 11/28/2022
Remote • Dorchester, Boston, MA, USA
Experience Level
  • Experience writing and editing technical documentation for a developer-focused software product
  • Can combine graphical explanations (diagrams, screenshots, etc) with written explanations to graft highly engaging and rich technical documentation
  • The expertise to distill down and translate highly technical concepts into easy to understand documentation that's appropriate for a wide variety of audiences
  • Experience working with and in the cloud-native community
  • Familiarity with cloud-native technologies and the personas who use them
  • Ability to create content using Markdown
  • Experience with git workflows and using GitHub
  • Ability to make styling changes to static websites using CSS and HTML
  • Ability to learn how Crossplane works and how to operate it proficiently, but they won't need to learn how to create Providers/Configurations from scratch
  • Demonstrated working knowledge of Crossplane
  • Experience using graphic design software creating diagrams and simple illustrations which enhance your content
  • Own significant components of Upbound's technical documentation including docs.upbound.com, tutorials, and GitHub READMEs
  • Write, edit, and maintain the instructional content to assist customers and prospective users with product education and adoption
  • Setup minikube and install Crossplane and Upbound Cloud to document existing and new products and features
  • Author Crossplane compositions and use them to build new tutorials and walkthroughs
  • Work with Upbound's product team as a "first user" to improve new features
  • Create and edit documentation in markdown
  • Use git to check-in and deploy documentation to production

11-50 employees

Cloud infrastructure management platform
Company Overview
Upbound's mission is to enable a new era of infrastructure management that is automated, reliable, efficient and empowers application teams to accelerate innovation by delivering software faster. The company created Crossplane - the modern, cloud-native alternative to Infrastructure as Code.
  • Equity
  • Health care benefits
  • 401k plan
  • Work from anywhere
  • Flexible hours & PTO
  • Home office stipend
Company Core Values
  • Be accountable
  • Collaborate decisively
  • Demonstrate craftsmanship
  • Care for our communities
  • Champion the customer
  • Act as an owner
  • Engage vulnerability