BDC Representative
Legal Sales
Confirmed live in the last 24 hours
The Matian Firm

201-500 employees

Premier law firm specializing in criminal defense and immigration
Company Overview
The Matian Firm, APC, is a distinguished law firm with a strong commitment to client advocacy and superior legal service, demonstrated by its broad range of expertise in areas such as criminal defense, immigration, and personal injury. The firm's collaborative culture fosters a dynamic environment where attorneys share ideas and work collectively, resulting in a track record of outstanding work recognized by numerous industry awards. With a robust support staff ensuring client concerns are promptly addressed, The Matian Firm stands out for its dedication to customer service and its unwavering commitment to protecting clients' rights.
Legal

Company Stage

N/A

Total Funding

N/A

Founded

N/A

Headquarters

Los Angeles, California

Growth & Insights
Headcount

6 month growth

22%

1 year growth

58%

2 year growth

69%
Locations
Irvine, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Customer Service
CategoriesNew
Customer Success & Support
Customer Support
Requirements
  • Bilingual (English/Spanish)
  • 2 years of experience doing intake
  • Case Management software experience
  • Great interpersonal skills
  • Ability to maintain several responsibilities at once
  • Excellent customer service attitude
Responsibilities
  • Handling inbound phone calls, setting appointments, and screening prospective clients
  • Tracking and monitoring potential new client inquiries and leads
  • Assisting with answering customer inquiries and problems
  • Accurately logging client information in the software database system
  • Assisting attorneys with administrative tasks
  • Writing emails, transcribing notes, researching legal documents, faxing, copying, and creating spreadsheets
  • Carrying out prospective client interviews/interactions with genuine empathy and compassion
  • Strict business dress code and punctuality standards