UX Researcher/Designer

Who We Are 

Bravo17 LLC was founded to help federal agencies deliver order of magnitude improvement in digital products and services with a focus on Customer and User Experience. Core services include digital strategy, digital product management, system design development & optimization for applications and IT.  See us at https://www.bravo17digital.com/. 

Position Summary

As a User Experience Researcher/Designer with Bravo17, you’ll help raise the bar for user experience of federal agencies and the Department of War. This will require developing an in-depth understanding of agency missions, the varied needs of their users and applicable policy, in addition to all the industry standard responsibilities and qualifications of the role.

We are seeking a talented and enthusiastic User Experience Researcher/Designer with 0-4 years of professional experience to join our growing team. In this role, you will contribute to the design and development of user-centered products of federal agencies by conducting user research, designing user interfaces, and collaborating closely with cross-functional teams. This is an excellent opportunity for a driven individual to grow their UX skills and contribute to impactful products.

What You'll Do

User Research:

• Assist in conducting user research activities, including user interviews, surveys, quantitative analysis and usability testing.
• Analyze user data and contribute to the development of user personas, journey maps, and other user-centered artifacts.
• Support the creation of research reports and presentations.

UX Design:

• Create wireframes, mockups, and prototypes under the guidance of senior designers.
• Participate in design reviews and critiques.
• Learn and apply UX best practices to design solutions.
• No need to be an amazing visual designer, but core understanding of hierarchy, typography, and spatial relationships is important.

Collaboration:

• Collaborate effectively with product managers, engineers, and other stakeholders.
• Communicate design decisions and rationale clearly and concisely.

Professional Development:

• Actively seek opportunities to learn and grow your UX skills.
• Stay updated on the latest trends and best practices in UX research and design.

What You Will Bring To The Table

• 0-4 years of practical experience in the UX field
• Strong understanding of user-centered design principles.
• Basic knowledge of qualitative and quantitative user research methodologies.
• Proficiency in design tools such as Figma, with good file setup hygiene and solid prototyping skills.
• Excellent communication (especially written) and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to learn quickly, think critically about your own work, and adapt to new challenges.
• Portfolio demonstrating hands-on experience applying UX principles.

• Bachelors or Masters degree in Human-Computer Interaction (HCI) preferred.

Who You Are

You are a builder. You are comfortable operating without excessive structure and know how to create clarity where it doesn’t exist.

You thrive in environments where standards are high, teams are small, and impact is visible. You do not need hand-holding, but you are collaborative and generous with your expertise.

You are motivated by mission-driven work and understand the responsibility that comes with designing for federal and defense environments. You can balance user-centered design with regulatory constraints, policy requirements, and security realities.

You:

• Take ownership without waiting to be asked
• Are comfortable leading research and design with minimal oversight
• Communicate confidently with senior federal stakeholders
• Know how to defend design decisions with data and rationale
• Are adaptable when priorities shift
• Care deeply about quality and usability, even in complex systems
• See ambiguity as an opportunity, not a blocker
• You want to be part of building something, not just contributing to something already built.

Additional Information

Security Clearance Requirement: Secret Required (or willingness to apply for Secret)

Location:  Remote; however we are looking to grow our presence in Atlanta, Chicago, Denver, and Washington DC areas. Candidates in these hubs will have opportunity to engage with local team members.

Work Environment:  Bravo17 is a growing federal digital services firm. We operate with high accountability, lean teams, and a strong sense of ownership. This role requires comfort with ambiguity, initiative, and a bias toward action.

Benefits:  Bravo17 offers competitive compensation, health and welfare benefits, flexible ways of working, and generous time off policies including vacation/PTO, sick leave, and parental leave.

Equal Opportunity Employer:  Bravo17 LLC is an equal opportunity and affirmative action employer. Employment decisions are based on merit and business need without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other legally protected characteristics.

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