University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
Posted Job Title
Online Programs Coordinator, Wharton Global Youth Program
Job Profile Title
Coordinator, Program
Job Description Summary
The Online Programs Coordinator plays a vital role on the Wharton Global Youth team, contributing to all facets of online initiatives. This includes supporting marketing and student recruitment efforts, reviewing program applications, and helping to design curriculum optimized for virtual learning. The coordinator integrates digital tools and resources to enhance student engagement and understanding, manages enrollment processes, and partners with other departments to develop and maintain learning platforms and special projects. Additionally, the coordinator leads the operational logistics of online programs and community-building events.
Job Description
Wharton School Overview
Founded in 1881 as the world’s first collegiate business school, the Wharton School of the University of Pennsylvania is shaping the future of business by incubating ideas, driving insights, and creating leaders who change the world. With campuses in both Philadelphia and San Francisco, Wharton has over 850 staff, a faculty population of more than 235 renowned professors, and 5,000 undergraduate, MBA, executive MBA, and doctoral students. Each year 13,000 professionals from around the world advance their careers through Wharton Executive Education’s individual, company-customized, and online programs. More than 104,000 Wharton alumni form a powerful global network of leaders who transform business every day. Wharton is home to a dynamic community of staff, bringing a wide range of skills, experiences, and perspectives. To learn more, visit www.wharton.upenn.edu.
The Online Programs Coordinator plays a vital role on the Wharton Global Youth team, contributing to all facets of online initiatives. This includes supporting marketing and student recruitment efforts, reviewing program applications, and helping to design curriculum optimized for virtual learning. The coordinator integrates digital tools and resources to enhance student engagement and understanding, manages enrollment processes, and partners with other departments to develop and maintain learning platforms and special projects. Additionally, the coordinator leads the operational logistics of online programs and community-building events.
Job Responsibilities
Administrative Coordination
Create detailed master calendars for online programming
Assist with hiring coordination, scheduling interviews, recruiting and training teaching assistants and keeping track of hiring data
Answer Salesforce Help Desk to address student and parent inquiries regarding programs, logistics, schedules, etc., in a timely manner
Online Programs Operations Support
Coordinate day-to-day operations of online programming for high school students, including: overseeing student communication, addressing technical questions, revising Canvas course sites as needed, maintaining course and project deadlines, assisting instructional team with teaching needs, monitoring the synchronous and asynchronous course/program activities, processing certificates
Coordinate logistics, communications, access, and delivery of business simulations within programming
Instructional Design
Create and manage the portfolio of Canvas course sites for online programs
Effectively implement, manage, and troubleshoot Canvas LTI integrations to support seamless course delivery and improved student engagement
Manage the course review and evaluation process. Aid in the creation of surveys and other forms of data to inform revisions
Serve as a liaison to the larger online course development community (both internal and external) to keep informed of current trends in online course design and delivery and facilitate the success and satisfaction of online learners
Online Community Development
Coordinate, develop, and implement online virtual community for program participants, to include: informative and engaging events, challenges, workshops, guest speakers and relevant activities
Coordinate outreach across Wharton and Penn to engage different resourcecenters, alumni, and student groups for community events/engagement
Create and maintain a master schedule of programming for the community
Creatively design a user-friendly and visually-appealing Canvas experience to host this community
Application and Enrollment Management
Support outreach and recruitment efforts by attending in-person and virtual recruitment fairs tailored for various audiences
Support admissions committee in application review and cohort building
Manage the online course enrollment funnel process
Oversee the build of student program rosters and learner groups for instructional needs
Learning Tools Development and Maintenance
Support the development, testing, and maintenance of in-house learning tools
Collaborate with cross-functional teamsto gather requirements and feedback for tool enhancements
Assist in documenting functionality, troubleshooting processes, and user guides
Provide basic technical support and training to faculty, staff, and students using these tools
Qualifications
Bachelor of Arts and 2 to 3 years of experience or equivalent combination of education and experience is required
Familiarity with Canvas LMS and experience using Canvas LTIs
Demonstrated experience working with high school students in an educational or enrichment setting
Skilled in community building and fostering student engagement in online environments
Basic coding knowledge or technical aptitude, with the ability to support or troubleshoot digital learning tools
Experience with design tools (e.g., Canva, Adobe Creative Suite) and a strong visual sense preferred
Job Location - City, State
Philadelphia, Pennsylvania
Department / School
Wharton School
Pay Range
$23.80 - $28.00 Hourly Rate
Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.
Equal Opportunity Statement
The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin(including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protectedunder applicable federal, state or local law.
Special Requirements
Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
University Benefits
Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
Flexible Work Hours:Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.
To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay
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