Responsibilities;

• Build and manage a team of engineers/technicians with the diverse scientific and technical skills required to support, troubleshoot, and improve complex automation systems in a regulated environment
• Establish operational objectives and work plans, delegate and empower team members to maximize the system up time for 24x7 operations
• Lead area work responsibilities, effectively triage opportunities, direct work based on team skill set, and coach and guide staff to support the area and operators’ day to day following cGMP/GLP and Quality Management System (QMS) guidelines.
• Lead root cause investigations, drive for resolutions, and follow those up with corrective and preventative actions for area of responsibility
• Make time sensitive technical decisions.
• Support CAPEX/OPEX planning
• Participate, be a role model, and adhere to GRAIL’s policies and guidelines.
• Recommend and implement changes to ensure ongoing high-quality performance of laboratory equipment as part of the continuous improvement process.
• Work closely with Quality and regulatory to implement and follow the required policies and procedures for system qualification, maintenance, and calibration

Preferred Qualifications;

• 8+ years of related experience with a BS/BA or higher degree in Engineering, Physics, Chemistry or Life Sciences or equivalent work experience.  Engineering degrees are preferred
• 5+ years experience in technical troubleshooting and maintenance in both hardware and software components
• 3+ years managerial experience in a similar work environment
• 3+ years Hands-on experience maintaining and supporting equipment in both hardware and software and following appropriate safety procedures
• 3+ years experience successfully leading, coaching, and mentoring junior level engineers
• 3+ years experience with writing and implementing test protocols and procedures
• 2+ years experience working in a clinical laboratory regulated environment
• 2+ years experience with Laboratory Information Management Systems (LIMS), Manufacturing Management Systems(MES), scheduling software, Customer Relationship Management (CRM) software, Green Button Go (GBG)
• 2+ years experience writing and implementing test protocols and procedures
• 2+ year experience in Project Management
• 1+ years experience working with IT networking and systems infrastructure
• 1+ years experience executing within a computerized maintenance/calibration management system
• Knowledge Safety Training, lock out tag out (LOTO), Hazardous material, and waste handling

Physical Demands & Working Environment:

• Hours and days may vary depending on operational needs
• Regularly required to stand, sit, walk, climb stairs/ladders, kneel, crouch, or wear safety gear.
• Must regularly lift and / or move up to 10 pounds.
• Frequently lift and/or move up to 25 pounds.
• Occasionally lift and/or move up to 50 pounds.
• Working with dry ice may be necessary.
• Working on confined spaces may be necessary
• May be exposed to hazardous materials, blood specimens and instruments with moving parts, heating or freezing elements, and high speed centrifugation.