Territory Account Manager

About us

At Diversey - A Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies - such as floor care machines, cleaning tools & utensils, and chemicals for Food & Beverage industry.

Are you passionate about building relationships, driving growth, and creating exceptional customer experiences?

Diversey is looking for a dedicated Territory Account Manager to manage accounts, retain customers, and secure new business while promoting our innovative solutions.

As a Territory Account Manager you will be covering the following regions; Swansea, Llandrindod, Hereford, Newport and Cardiff.

Key Responsibilities

• Grow Existing Accounts: Manage and expand relationships with current customers through upselling, cross-selling, and minimizing churn.
• Win New Business: Dedicate 50% of your time to identifying and securing new customers in your territory.
• Build Strong Relationships: Engage with stakeholders such as Operations, Procurement, and Sustainability teams to align goals and introduce cutting-edge solutions.
• Customer Retention: Deliver excellent account management and conduct site visits to ensure satisfaction and operational success.
• Support Business Growth: Collaborate with internal teams to maintain high standards across customer estates and support the rollout of new business wins.
• Service Support: Use remote tools to provide efficient support and perform minor adjustments during site visits.

What We’re Looking For

• Experience: Proven track record in territory sales, account management, and business development. Experience in the cleaning and hygiene industry is a plus.
• Skills: Strong communication, negotiation, and IT skills, including proficiency in Excel and Salesforce.
• Competencies: Commercial acumen, customer-focused, proactive problem-solver, and confident in building relationships.
• Driving License: A full UK driving license is essential.

Key Performance Indicators

• Achieving sales growth and new business targets.
• Increasing profitability within your portfolio.
• Ensuring customer retention and satisfaction.

At Diversey, we have a culture with focus on diversity, inclusion, well-being, flexibility and orderliness - where we respect each other, where we as a company have employed the whole person, and where there is room for and understanding of the whole person.

We value the great importance of a good social environment, and we prioritize a safe working environment where you can feel safe and comfortable.

Employee satisfaction and engagement is very important to us - we want to make sure that you develop and stay with us for many years.

We understand that not every candidate will possess every desired qualification listed above. If your experience varies from our outlined requirements, yet you believe you can bring value to the role, we encourage you to apply and share your unique perspective with us.

We recognize that our people are our greatest asset. We offer attractive compensation, comprehensive benefits, and abundant opportunities for professional growth and development. If you're passionate about working for a world-class company and enjoy tackling complex challenges, we invite you to consider joining our team.

Diversey is committed to fostering an inclusive workplace and is proud to be an Equal Opportunity Affirmative Action Employer. We value diversity and do not discriminate on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.