WIC Clerk/Health Assistant

Description

JOB TITLE: WIC Clerk

DEPARTMENT: WIC

REPORTS TO: WIC Program Manager

STATUS: Non-Exempt

SUMMARY:

Processes client data for certification and food issuance. Performs WIC Communication

Systems functions. Provides general office support.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

This job description reflects management's assignment of essential functions. Nothing in this

job description restricts management’s right to assign or reassign duties and responsibilities to

this job at any time.

CUSTOMER SERVICE:

• Performs food issuance.
• Provides triage for scheduling WIC appointments according to client risk, age, transportation, other appointments and need, in compliance with WIC standards.
• Obtains growth measurements and blood test per WIC standards.

OPERATIONS:

• Determines residential, categorical and financial eligibility for WIC through processing state required Combined Programs Application and Referral.
• Responsible for operation of WIC Information System including data entry for scheduling, certification, processing and daily, weekly, and monthly reports.
• Operates WIC system communication PC and main WIC telephone.
• Maintains/updates knowledge of WIC required procedures: Voter registration requirements per Ohio Secretary of State’s office, Immunization per Ohio Department of Health and local area social service and medical resources.
• Assures WIC files, and all documentation are legible, complete, accurate and timely.
• Prepares and maintains required chart records and other program statistics to meet WIC and agency requirements.
• Coordinates with Director and professional staff in developing and conducting programs and activities to achieve program goals.
• Travels to other county WIC clinic sites as requested to provide coverage.
• Provides WIC outreach as requested.
• Provides assistance to WIC Health Professionals in preparation of nutrition education materials and conducting of classes.

SUPERVISORY RESPONSIBILITIES:

No direct reports.

Requirements

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or

ability required. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

High School graduation or equivalent. Post-secondary training up to and including Associate’s

Degree preferred. At least one year medical office experience required. WIC experience

preferred.

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance

instructions, and procedure manuals. Ability to write routine reports and correspondence.

Ability to speak effectively before groups of customers or employees of organization.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations

where only limited standardization exists. Ability to interpret a variety of instructions furnished

in written, oral, diagram, or schedule form.

COMPUTER SKILLS:

To perform this job successfully, an individual should have the ability to gain knowledge of

current practice management system, electronic medical record, Microsoft Word, text paging,

Internet, and Intranet.

CERTIFICATES, LICENSES, REGISTRATIONS:

None necessary.

OTHER SKILLS, KNOWLEDGE AND ABILITIES:

None necesary

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; use

hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is

occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift

and /or move up to 25 pounds. Specific vision abilities required by this job include close vision,

distance vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee

encounters while performing the essential functions of this job. Reasonable accommodations

may be made to enable individuals with disabilities to perform the essential functions. While

performing the duties of this Job, the employee is occasionally exposed to fumes or airborne

particles; toxic or caustic chemicals and risk of radiation. The noise level in the work

environment is usually moderate.