Process Engineer
Posted on 10/23/2023
INACTIVE
PointClickCare

1,001-5,000 employees

Cloud-based healthcare software provider
Company Overview
PointClickCare's mission is to advance healthcare technology and make a meaningful impact on the lives of millions. The company is a market leader driving the transformation of healthcare vulnerable and complex populations through a broad, connected care network powered by deep insights with a commitment to value, outcomes and innovation.

Company Stage

Private

Total Funding

$231M

Founded

2000

Headquarters

Mississauga, Canada

Growth & Insights
Headcount

6 month growth

2%

1 year growth

3%

2 year growth

31%
Locations
Mississauga, ON, Canada
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Communications
Development Operations (DevOps)
CategoriesNew
IT & Security
Requirements
  • Computer Science, Engineering, Business degree or equivalent
  • 2-3 years experience in system or software engineering an asset
  • Experience with process modelling
  • Experience presenting data visually and creatively
  • Experience with programming and scripting
  • Experience/familiarity with the Software Development Lifecycle and Agile Software Development methodologies
  • Experience coordinating and facilitating meetings
  • Familiarity with ITIL, DevOps, and SRE
Responsibilities
  • Be a champion of post-mortem culture, lead incidents as well as incident post-mortems. Be an information beacon to ensure teams are learning from failure
  • Lead Chaos Engineering activities to promote incident preparedness among engineering teams
  • Identify and execute on process improvement opportunities by whatever means necessary (automate, document, train, reduce, etc)
  • Lead the change advisory board, educating and empowering teams to manage their own risks
  • Design lean processes that empower teams and also satisfy compliance and security requirements
  • On-call and after hours work as required
Desired Qualifications
  • Excellent verbal & written communication with ability to work effectively in a team environment
  • Problem solving, process analysis, and root cause identification skills for technology, process and people natured problems
  • ITIL or COBIT certifications an asset
  • Project Management, Agile certification or similar education an asset
  • Business Analysis, Lean Six Sigma, TOGAF certification or similar education an asset