Full-Time

Director Ransomware Incident Response

Confirmed live in the last 24 hours

Conversant Group

Conversant Group

51-200 employees

IT services and consulting for infrastructure

Consulting
Enterprise Software

Expert

Remote in UK

Category
Cybersecurity
IT & Security
Requirements
  • At least 10 years in IT infrastructure engineering and leadership.
  • Recent experience in leading engineering teams in complex, high stakes engagements.
  • Managed Services experience and/or incident response restoration both pluses (not required).
  • Deep technical acumen and ability to organize/execute complex missions.
  • 7+ years of relevant IT infrastructure engineering experience including endpoint security controls, perimeter firewalls, Microsoft Exchange and Office 365, and Windows Server operating systems.
  • Ability to respond to inquiries and work beyond normal business hours, provide management to engineering teams of up to 24 in team size.
  • Excellent analytical, organization, and problem-solving skills.
  • Demonstrated ability to plan, organize, train, evaluate and direct work of less experienced staff.
  • Demonstrated strong written and oral communication skills, including strong relationship building skills.
  • Ability to form relationships across all levels of the company while modeling Conversant’s culture and values.
  • Bachelors or Associate degree in Information Technology, Business, Operations, or relevant field experience strongly preferred.
Responsibilities
  • Help lead engagement scoping, engaging with victims of ransomware and forensic partners in the eco-system, as well as internal subject matter experts to understand inbound opportunities and help engage the appropriate engineering team members to address the requirements.
  • Manage workload distribution and team member utilization across multiple incident response engagements.
  • Provide hands-on executive leadership to teams of engineers (we call them cells, led by cell majors) who are executing the mission to minimize the enormous impact of a ransomware attack.
  • Drive the development, training and updating of runbooks across a wide range of infrastructure and applications for delivery of both cloud restorations and on-premises.
  • Build, manage, and continually evolve team structure to maximize scale, knowledge, opportunity, delivery excellence to customers, and profitability to Fenix24.
  • Support operational teams to ensure we are driving high levels of customer satisfaction and value, team member engagement, retention, growth, and profitability.
  • Function as a client and counsel escalation point to address any roadblocks, communication, or other issues as they arise.
  • Participate and partner with sales by engaging with clients in pursuit of opportunities.

Conversant Group provides IT services and consulting focused on designing, building, and managing infrastructure that ensures secure and reliable application delivery. Their solutions are implemented quickly and effectively, emphasizing the importance of technology in supporting business needs. What sets Conversant Group apart from competitors is their commitment to meeting deadlines and delivering a high-quality user experience, ensuring that clients can depend on their services to enhance their operations.

Company Stage

N/A

Total Funding

N/A

Headquarters

Chattanooga, Tennessee

Founded

2009

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Conversant Group's inclusion in the Inc. 5000 enhances its brand credibility.
  • Strategic partnerships with CrowdStrike and Palo Alto Networks expand service offerings.
  • The launch of Securitas Summa addresses the growing demand for cyber resilience.

What critics are saying

  • Rapid growth may challenge service quality and consistency.
  • Expansion into Europe may bring regulatory compliance challenges.
  • Leadership transitions could lead to strategic misalignments.

What makes Conversant Group unique

  • Conversant Group specializes in 'Secure First' infrastructure and cybersecurity services.
  • The company has a unique battalion structure for targeted cybersecurity solutions.
  • Conversant Group is recognized for restoring major breaches in North America.

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