Sales Representative-B2B Merchant Services



5,001-10,000 employees

World's largest domain registrar

Junior, Mid

Remote in USA

Required Skills
Customer Service
  • Experience working at a Payments company or owning and/or operating a small and/or midsize business (SMB)/ extensive knowledge of internet technology.
  • 3+ years' Outbound/Inbound sales call campaign experience with a proven record of understanding customer needs in a commission, bonus, and/or metrics-driven environment.
  • A high school diploma, GED, or equivalent work experience.
  • Ability to meet sales quotas while providing a great customer experience throughout entire sales cycle.
  • A self-driven and dedicated attitude, disciplined work ethic and motivation to drive revenue growth, while creating long term customer relationships.
  • Dynamic hunter personality with a drive to reach decision makers is essential
  • Experience using a CRM or other customer management software.
  • Great interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment with ability to promote and build extraordinary customer rapport.
  • Ability to connect directly to the modem via Ethernet, and stable internet connectivity and speeds sufficient to support voice calls. Guides who do not have stable connectivity and/or sufficient internet speeds may be required to upgrade their service at their own expense, in compliance with applicable law.
  • Contacting prospective small business customers and existing GoDaddy customers via phone (Outbound Sales calls) and via email to uncover new opportunities.
  • Consult with customers about their business needs by matching GoDaddy products and/or solutions to their commerce goals, while identifying existing pain points to determine how GoDaddy’s platform could address those needs.
  • Understanding and overcoming small business objections through effective communication of GoDaddy’s offerings.
  • Build trust, interact, and communicate effectively with various levels of the organization, while meeting high call quality and production standards as pre-determined by leadership.
  • Meet sales metrics that could include but are not limited to outbound dials, gross payment volume, and Net Promoter Score.
  • Demonstrate ownership for issues pertaining to customer service questions, including by researching and providing solutions for issues of moderate complexity.
  • Serve as a trusted advisor and consultant to all customer throughout the entire sales cycle while maintaining accurate and updated records for all activities in the system.

Company Stage


Total Funding



Tempe, Arizona



Growth & Insights

6 month growth


1 year growth


2 year growth



401k with generous employer match, pre-tax / Roth options

Shares of GDDY stock through grants

Employee Stock Purchase Program

Professional development & tuition support

Subsidized meals

Employer-paid trip reduction expenses

Tax-advantaged accounts (FSA, HSA)

Medical, dental, vision, disability, the works

Liberal time away to rest & recharge

Family-friendly options like day care subsidy, paid parental leave, adoption assistance and fertility coverage

Employee Assistance Plan

Benefits fairs, flu shots, wellness perks

Tax-advantaged accounts (FSA, HSA)

Company-wide celebrations and events: TechFest, Town Halls, picnics, holiday parties

Team kudos and peer recognition programs

Empower by GoDaddy matches charitable grants and offers volunteer opportunities

Team-building and professional development