Full-Time

Sales Representative-B2B Merchant Services

GoDaddy

GoDaddy

5,001-10,000 employees

World's largest domain registrar


Junior, Mid

Remote in USA

Required Skills
Sales
Communications
Customer Service
Requirements
  • Experience working at a Payments company or owning and/or operating a small and/or midsize business (SMB)/ extensive knowledge of internet technology.
  • 3+ years' Outbound/Inbound sales call campaign experience with a proven record of understanding customer needs in a commission, bonus, and/or metrics-driven environment.
  • A high school diploma, GED, or equivalent work experience.
  • Ability to meet sales quotas while providing a great customer experience throughout entire sales cycle.
  • A self-driven and dedicated attitude, disciplined work ethic and motivation to drive revenue growth, while creating long term customer relationships.
  • Dynamic hunter personality with a drive to reach decision makers is essential
  • Experience using a CRM or other customer management software.
  • Great interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment with ability to promote and build extraordinary customer rapport.
  • Ability to connect directly to the modem via Ethernet, and stable internet connectivity and speeds sufficient to support voice calls. Guides who do not have stable connectivity and/or sufficient internet speeds may be required to upgrade their service at their own expense, in compliance with applicable law.
Responsibilities
  • Contacting prospective small business customers and existing GoDaddy customers via phone (Outbound Sales calls) and via email to uncover new opportunities.
  • Consult with customers about their business needs by matching GoDaddy products and/or solutions to their commerce goals, while identifying existing pain points to determine how GoDaddy’s platform could address those needs.
  • Understanding and overcoming small business objections through effective communication of GoDaddy’s offerings.
  • Build trust, interact, and communicate effectively with various levels of the organization, while meeting high call quality and production standards as pre-determined by leadership.
  • Meet sales metrics that could include but are not limited to outbound dials, gross payment volume, and Net Promoter Score.
  • Demonstrate ownership for issues pertaining to customer service questions, including by researching and providing solutions for issues of moderate complexity.
  • Serve as a trusted advisor and consultant to all customer throughout the entire sales cycle while maintaining accurate and updated records for all activities in the system.

Company Stage

N/A

Total Funding

$1.3B

Headquarters

Tempe, Arizona

Founded

1997

Growth & Insights
Headcount

6 month growth

0%

1 year growth

2%

2 year growth

4%

Benefits

401k with generous employer match, pre-tax / Roth options

Shares of GDDY stock through grants

Employee Stock Purchase Program

Professional development & tuition support

Subsidized meals

Employer-paid trip reduction expenses

Tax-advantaged accounts (FSA, HSA)

Medical, dental, vision, disability, the works

Liberal time away to rest & recharge

Family-friendly options like day care subsidy, paid parental leave, adoption assistance and fertility coverage

Employee Assistance Plan

Benefits fairs, flu shots, wellness perks

Tax-advantaged accounts (FSA, HSA)

Company-wide celebrations and events: TechFest, Town Halls, picnics, holiday parties

Team kudos and peer recognition programs

Empower by GoDaddy matches charitable grants and offers volunteer opportunities

Team-building and professional development

INACTIVE