Full-Time

Customer Service Representative

Posted on 11/1/2025

Caliber

Caliber

11-50 employees

Corporate reputation management and insights platform

Compensation Overview

$18 - $20/hr

+ Overtime + Weekly Pay

Lake Grove, NY, USA

In Person

Category
Customer Experience & Support (2)
,
Requirements
  • 1+ years of experience within a customer facing environment
Responsibilities
  • Greeting and providing extraordinary customer service to internal and external customers.
  • Monitoring work volume scheduled for the center and recommending load level requests when necessary.
  • Coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.

Caliber provides a corporate reputation management platform that helps large companies understand and improve stakeholder perceptions. It works by collecting perception data and offering tailored insights and strategic advice through digital tools and expert analysis, using customized questions and periodic measurements to track KPI alignment and trigger action. It differentiates itself by focusing on perception data to drive concrete actions and by serving a global client base across energy, automotive, and technology sectors with a mix of subscription services and personalized consulting. Its goal is to help companies build trusted brands and stronger stakeholder relationships through data-driven reputation management.

Company Size

11-50

Company Stage

N/A

Total Funding

$480K

Headquarters

Copenhagen, Denmark

Founded

1997

Simplify Jobs

Simplify's Take

What believers are saying

  • Serves Airbus, BASF, ABB, Novo Nordisk, and ASML, proving scalability in key industries.
  • Inaugural Stakeholder Intelligence Report released February 16, 2026, boosts decision-making visibility.
  • Always-on platform enables continuous monitoring and strategic responses to reputation shifts.

What critics are saying

  • YouGov BrandIndex erodes real-time uniqueness with superior global scale in 6-12 months.
  • RepTrak dominates enterprise deals using larger dataset, starving Caliber's revenue in 12-18 months.
  • Brandwatch AI automates tracking at 10x lower cost, obsoleting surveys in 18-24 months.

What makes Caliber unique

  • Caliber surveys real people daily for real-time stakeholder perceptions across 6,000 companies in 40+ countries.
  • AI integrates stakeholder interviews with share prices, media, and web analytics for actionable insights.
  • Backed by decade of data since 2016, linking perceptions directly to revenue and risk outcomes.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

2%

2 year growth

2%
American Press
Mar 30th, 2026
Caliber announces conversion of $15.9 million of preferred equity into common stock.

Caliber announces conversion of $15.9 million of preferred equity into common stock. GlobeNewswire | Caliber Today at 4:49pm PDT SCOTTSDALE, Ariz., March 30, 2026 (GLOBE NEWSWIRE) - Caliber (Nasdaq CWD), a diversified real estate and digital asset management platform, today announced that an institutional investor elected to convert approximately $15.9 million of perpetual convertible preferred equity into shares of the Company's common stock. Under the original investment, Caliber issued 15,868 shares of Series B Preferred Stock at a purchase price of $1,000 per share, resulting in gross proceeds of $15,868,000. The holder has exercised its conversion right at a price of $250 per share, resulting in the issuance of 63,472 shares of common stock. The preferred equity carried no dividend and was perpetual in nature. The transaction removes approximately $15.9 million of preferred equity from the Company's capital structure and replaces it with common equity. As a result, the conversion reduces the amount of capital senior to the Company's common stock and streamlines the Company's capital structure. A summary of the Company's capitalization before and after the conversion is set forth below. The Company previously disclosed the conversion in its Annual Report on Form 10-K filed with the U.S. Securities and Exchange Commission on March 25, 2026. About Caliber (CaliberCos Inc.) Caliber (Nasdaq: CWD) is a real estate-focused alternative asset manager with over $2.6 billion in Managed Assets and a 17-year track record investing in middle-market hospitality and multifamily real estate. The Company operates an institutional-quality asset management platform paired with a boutique, hands-on investment approach focused on value creation in underserved market segments. In 2025, Caliber integrated digital asset infrastructure into its platform by investing in LINK, the token underlying Chainlink, a key technology enabling real estate fund tokenization, and is implementing blockchain and tokenization strategies across its investment platform to enhance how assets are financed, owned, and accessed. Investors can participate in Caliber through its publicly traded equity (Nasdaq: CWD), which provides exposure to both its real estate platform and digital asset holdings, and through its private real estate investment funds for accredited investors and financial professionals. CONTACTS: Caliber Investor Relations: Ilya Grozovsky +1 480-214-1915 [email protected] This is a paid placement. For further inquiries, please contact GlobeNewswire directly.

Yahoo Finance
Mar 26th, 2026
CaliberCos reports Q4 loss despite 52% expense cut, targets profitability in 2026

CaliberCos Inc reported Q4 2025 platform revenue of $4 million, down from $4.6 million year-over-year, though asset management fees increased 6%. The company reduced total platform expenses by 52% to $5.1 million and cut headcount by 42% from 83 to 48 employees. The firm narrowed its platform adjusted EBITDA loss to approximately $400,000 from over $1 million in the prior year. Managed capital reached $517 million at year-end, up 5% year-over-year. CaliberCos issued its first public guidance, projecting 2026 revenue of $18 million to $22 million and expects to achieve adjusted EBITDA profitability. The company expanded into digital assets and added 19 new selling group relationships in 2025. However, it faces near-term liquidity challenges with $24.5 million in unsecured notes maturing within 12 months.

MarketScreener
Oct 31st, 2025
Caliber Launches Noteholder Debt-to-Equity Conversion Program and Completes First $1.9 Million Tranche

SCOTTSDALE, Ariz., Oct. 31, 2025 -- Caliber , a diversified real estate and digital asset management platform, today announced that its Board of Directors has approved a Noteholder Conversion...

Auto Body News
Sep 23rd, 2025
Caliber Collision Faces Lawsuit While Prepping for Potential IPO, Acquiring Mobile Car Care Business

This event, coming at about the same its acquisition of mobile car care company Car Body Lab, caps several summer months of corporate finance-related moves beginning when Caliber, which operates more than 1,800 locations, at the end of July filed for a planned initial public offering.

CaliberCos Inc.
Sep 18th, 2025
Caliber Announces Sale of $15.9 Million Perpetual Convertible Preferred and Activation of ATM Program | Wed, 09/17/2025 - 07:30

Access to additional capital further strengthens Digital Asset Treasury execution strategy Preferred converts to common stock at $250 per Caliber share SCOTTSDALE, Ariz., Sept. 17, 2025 (GLOBE NEWSWIRE) -- Caliber (NASDAQ: CWD), a diversified real estate and digital asset management platform, today

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