Full-Time

Sales Assistant

Posted on 9/8/2026

First National Bank of America

First National Bank of America

Community bank; personal and commercial

No salary listed

East Lansing, MI, USA

In Person

Category
Administrative & Executive Assistance (1)
Required Skills
Sales
CRM
Requirements
  • At least 1 year of mortgage or lending experience is preferred.
  • At least 1 year of sales experience is preferred.
  • Bilingual fluency in Spanish and English is a bonus.
  • Employment eligibility is verified through E-Verify.
Responsibilities
  • Sort, split, and label documents when a file is submitted.
  • Communicate with brokers to collect necessary documents and agreements.
  • Calculate income and complete the income workbook.
  • Communicate with internal parties to complete processes necessary to move files through the process.
  • Follow up on eConsent, eSign, and Intent to Proceed activities.
  • Use lending technology logins.
  • Update Encompass contacts and the new customer relationship management system.
Desired Qualifications
  • At least 1 year of mortgage or lending experience.
  • At least 1 year of sales experience.
  • Bilingual fluency in Spanish and English.
First National Bank of America

First National Bank of America

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First National Bank of America operates as a community bank serving customers in Michigan with branches in East Lansing, Grand Rapids, and Traverse City. It offers personal banking, commercial loans, and mortgage loans, delivering tailored financial products and services to individuals, small businesses, and commercial clients. Its products are built around deposits, loans, and related banking services, paired with expert financial guidance and a focus on long-term relationships to help clients build value and equity. The bank earns revenue from interest on loans, banking fees, and investment income, and emphasizes resilience and prioritizing the interests of customers, staff, and shareholders. Its goal is to make banking a personal experience by delivering careful, client-specific financial decisions and strong local service that stands apart from larger, impersonal institutions.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

East Lansing, Michigan

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • FNBA’s all-50-state mortgage footprint expands origination reach beyond Michigan branches.
  • The 2025 annual report signals continued investment in core operations and product distribution.
  • A named Grand Rapids branch manager on 2026-09-04 supports local relationship banking execution.

What critics are saying

  • Mortgage-heavy, rate-sensitive lending leaves FNBA exposed when refinance volumes and spreads compress.
  • The $2 online and $5 phone payment fees signal service friction that drives churn.
  • A single-bank mortgage model creates existential concentration risk if credit losses spike or funding tightens.

What makes First National Bank of America unique

  • FNBA is a 1955 East Lansing national bank serving all 50 states.
  • FNBA keeps mortgage servicing in-house, with payments, tax, and insurance departments centralized.
  • FNBA markets rate-sensitive deposits, including 4.00% APY for six months on September 4, 2026.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Pet Insurance

Childcare Support

Paid Vacation

401(k) Company Match

Company News

Crain's Grand Rapids Business
Mar 8th, 2024
FNBA announces Angie Hanks as Branch Manager

FNBA is excited to announce that Angie Hanks has joined our Grand Rapids branch, assuming the role of Branch Manager.