Full-Time

Stage Manager

United Parks & Resorts

United Parks & Resorts

1,001-5,000 employees

Zoological parks offering welfare and conservation.

Compensation Overview

$17/hr

Tampa, FL, USA

In Person

Category
Operations & Logistics (2)
,
Required Skills
Word/Pages/Docs
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides
Requirements
  • Must be at least 18 years old
  • Must be able to obtain a valid driver's license with proof of insurance and able to meet SEA driving guidelines
  • Must be able to work a flexible schedule/hours based on business need to include opening, mid-, and closing shifts, nights, weekends, and holidays
  • College Degree (preferred), theater or related field, equivalent experience in theater or entertainment related discipline
  • Knowledge of entertainment events and logistics, including but not limited to basic audio systems, basic theatrical lighting, theming, signage, and decor
  • Display proficiency with MS Office: Word, Excel, PowerPoint
  • Must have excellent organizational, problemsolving, and planning skills with the ability to handle multiple projects and tasks simultaneously. Able to work under pressure and direct personnel under ambiguous or uncertain stressful conditions
  • Possess excellent interpersonal, verbal and written communication skills successfully interacting in a positive manner with various guests, entertainers, leadership, technicians, outside contractors, entertainment and park staff, and personnel from other departments or corporate teams
  • Must be able to recognize behavioral issues within the team that need to be addressed and handle them in an appropriate and timely manner
  • Understand and enforce the use of proper safety protocols and safety systems, be able to properly inspect and document inspections and operation of safety sensitive equipment or procedures and enforce the consistent use of personal protective equipment
  • Demonstrates strong communicationskills, display respect for others, perform all duties with a positive attitude and demonstrate teamwork, professionalism, be willing to increase their personal development, and positively influence employees and vendors/contractors and display strong guest service skills
  • Provide technical support and service for events or for other departmental needs and perform other functions as directed by management for the good of the Department
  • Adhere to and enforce all Park/Department policies and procedures
  • Communicate professionally and effectively with ambassadors and guests
  • Must be able to lift, push, pull and/or carry up to 50 lbs. on an occasional basis
  • Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights (if needed)
  • Must be able to work indoors and outdoors, in varying Florida weather, to include extreme heat. Position will be exposed to fumes, dust, odors and cold/heat temperature extremes
  • Must be able to work in environments with atmospheric effects such as fog, smoke, haze, mist, bubble, snow, and scents. There may also be lighting effects, such as strobe lights, bright, dark, elevated, or cramped conditions
  • Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
  • Perform all cleaning duties, including use of cleaning chemicals
  • Must be flexible in work locations and roles as placement will depend on business needs and career development opportunities
Responsibilities
  • Responsible for the supervision and implementation of the daily operation of Consumer Events festivals and shows; including scheduling and following up on task assignments for cast and crew
  • Responsible for leading rehearsals and other training for assigned work groups and teams as needed
  • Responsible to mentor staff to maintain successful team-oriented productions
  • Provide over-all logistical support for the entire Entertainment Department and warehouse when needed
  • Developing, updating, and following the SOPs, attendance/performance tracking, daily reports, supply requests and other documentation required for entertainment operations
  • Ensuring the safety of all Team Members as well as ensuring that all team members are getting required safety training and are using proper PPE
  • Responsible for supervision of areas to include but not limited to; events cast, technicians, costume/dresser staff, daily hours reporting, ambassador coaching, overtime requests, deviation/sign in sheets, theatrical and technical systems, theater safety, facility maintenance and cleanliness, monitoring show quality, scheduling and participating in or running rehearsals, daily meetings and information dissemination, team member development, team member record keeping, inventory & procurement of equipment, materials and supplies
  • Responsible for developing and maintaining quality standards throughout all assigned tasks, special events and show positions
  • Responsible for maintaining the artistic and technical integrity of the show/event. Knowledge of all positions necessary for show operation
  • Act as a front-line management representative. Act as a liaison with Production, Entertainment Technical, and Operational Entertainment Management Staff
  • Responsible for coordination and implementation of special events and shows in other venues as needed
  • Responsible for assisting with Entertainment activities and special events in other facilities outside of the park as needed
  • Submit daily/weekly reports to Managers detailing all show and event related activities and other pertinent information
  • Cover for other Supervisors/Technicians/other departments as needed on their days off, vacation, absences etc
  • Work in a team environment and interact with guests and other ambassadors in a professional manner
  • Attend all required training, rehearsals, event days, and additional workdays unless communicated during the hiring process
  • Perform other duties as assigned
Desired Qualifications
  • College Degree (preferred) - Theater or related field
  • Minimum 2 years practical Stage Management experience or a similar combination of management or leadership experience preferred
  • Knowledge of entertainment events and logistics, including but not limited to basic audio systems, basic theatrical lighting, theming, signage, and decor
United Parks & Resorts

United Parks & Resorts

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United Parks & Resorts is a zoological organization that blends entertainment with wildlife care and conservation. It operates zoological collections and offers experiences, merchandise, and educational resources for families and travelers, with ticket sales serving as a primary revenue stream. A portion of proceeds supports animal rescue, rehabilitation, and conservation programs worldwide, including efforts to return rescued marine and terrestrial animals to their natural habitats. The company emphasizes animal welfare, training, husbandry, and veterinary care as core capabilities, and pursues sustainability across environmental, social, and economic dimensions. It also tackles ocean plastics and wildlife threats through partnerships with conservation groups. The overall goal is to provide engaging experiences while actively protecting wildlife and ecosystems for the long term.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Orlando, Florida

Founded

2009

Simplify Jobs

Simplify's Take

What believers are saying

  • Weather normalization in 2025-2026 after 2024 hurricanes restores attendance to pre-storm levels.
  • New attractions like Phoenix Rising at Busch Gardens drive repeat visits and per-capita spending growth.
  • Global expansion via SeaWorld Abu Dhabi and international licensing creates high-margin revenue streams.

What critics are saying

  • Universal Epic Universe in Orlando directly competes for family visitors, reducing SeaWorld attendance 10-20%.
  • Q1 2025 attendance declined 1.7% to 3.4M guests; per-capita spending weakness continues eroding revenue.
  • PETA campaigns targeting killer whale captivity drive boycotts among ethical consumers, suppressing demand.

What makes United Parks & Resorts unique

  • Operates 12+ parks globally including SeaWorld Abu Dhabi, diversifying revenue beyond U.S. markets.
  • Combines zoological expertise with entertainment, offering unique marine education experiences competitors lack.
  • Culinary partnerships with C3 brands like TOMA enhance in-park spending and guest experience differentiation.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401K Retirement Plan

Tuition Reimbursement

Health Savings Account/Flexible Spending Account

Employee Assistance Program

Disability Insurance

Life Insurance

Company News

PR Newswire
May 12th, 2025
United Parks Resorts Inc. Reports First Quarter 2025 Results

ORLANDO, Fla., May 12, 2025 /PRNewswire/ -- United Parks Resorts Inc. (NYSE: PRKS), a leading theme park and entertainment company, today reported its financial results for the first quarter of 2025. First Quarter 2025 Highlights Attendance was 3.4 million guests, a decrease of approximately 59,000 guests or 1.7% from the first quarter of 2024. Total revenue was $286.9 million, a decrease of $10.5 million or 3.5% from the first quarter of 2024

PR Newswire
Feb 26th, 2025
United Parks Resorts Inc. Reports Fourth Quarter And Fiscal 2024 Results

ORLANDO, Fla., Feb. 26, 2025 /PRNewswire/ -- United Parks Resorts Inc. (NYSE: PRKS), a leading theme park and entertainment company, today reported its financial results for the fourth quarter and fiscal year 2024. Fourth Quarter 2024 Highlights Attendance was 4.9 million guests, a decrease of approximately 79,000 guests from the fourth quarter of 2023. Total revenue was $384.4 million, a decrease of $4.6 million or 1.2% from the fourth quarter of 2023

PR Newswire
Dec 10th, 2024
Sam Nazarian'S C3 Announces New National Collaboration With United Parks & Resorts

Guests can get a first taste as Busch Gardens Tampa Bay Teams Up with Innovative Latinx Culinary Brand TOMA by Sofia and Manolo Vergara. TOMA is the first of C3's culinary brands to launch as part of the new relationship with United Parks Resorts. MIAMI, Dec. 10, 2024 /PRNewswire/ -- Sam Nazarian's C3, a CPG and culinary brands company connecting new audiences through food brands in exclusive arrangements, is excited to announce that it's teaming up with United Parks Resorts, a global theme park and entertainment company that owns or licenses a diverse portfolio of award-winning park brands and experiences. Guests got a first taste at Busch Gardens Tampa Bay during Howl-O-Scream with the launch of TOMA, the innovative culinary brand by Sofia Vergara and her son, Manolo Gonzalez Vergara, that offers modern takes on classic Latin American cuisine. TOMA was so popular at Busch Gardens Tampa Bay that there is another iteration for guests to enjoy during Christmas Town, happening now through January 5

PR Newswire
Nov 7th, 2024
United Parks Resorts Inc. Reports Third Quarter And First Nine Months 2024 Results

ORLANDO, Fla., Nov. 7, 2024 /PRNewswire/ -- United Parks Resorts Inc. (NYSE: PRKS), a leading theme park and entertainment company, today reported its financial results for the third quarter and first nine months of fiscal year 2024. Third Quarter 2024 Highlights Attendance was 7.0 million guests, a decrease of approximately 0.1 million guests or 1.4% from the third quarter of 2023. Total revenue was $545.9 million, a decrease of $2.3 million or 0.4% from the third quarter of 2023

PR Newswire
Aug 7th, 2024
United Parks Resorts Inc. Reports Second Quarter And First Six Months 2024 Results

ORLANDO, Fla., Aug. 7, 2024 /PRNewswire/ -- United Parks & Resorts Inc. (NYSE: PRKS), a leading theme park and entertainment company, today reported its financial results for the second quarter and first six months of fiscal year 2024.Second Quarter 2024 HighlightsAttendance was 6.2 million guests, an increase of approximately 0.05 million guests or 0.8% from the second quarter of 2023.Total revenue was $497.6 million , an increase of $1.6 million or 0.3% from the second quarter of 2023., an increase of or 0.3% from the second quarter of 2023. Net income was $91.1 million , an increase of $4.1 million or 4.7% from the second quarter of 2023., an increase of or 4.7% from the second quarter of 2023. Adjusted EBITDA [1] was $218.2 million , a decrease of $6.1 million or 2.7% from the second quarter of 2023.was , a decrease of or 2.7% from the second quarter of 2023. Total revenue per capita[2] decreased 0.4% to $80.44 from the second quarter of 2023